Can't download prepurchased album

I prePURCHASED an album and received the 'click to download' email but the link goes nowhere. In the ITunes store the album is listed as 'purchased'. There is no option for me to check for available downloads on my iPhone when in the store. Under my recently purchased the album doesn't even shw up! I received a receipt for the purchase...

Hi Akramps,
If you are having issues downloading your prepurchased music, you may find the following articles helpful:
iTunes Store: About Pre-orders
http://support.apple.com/kb/HT5714
Apple Support: Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Regards,
- Brenden

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HT204088 i live in Puerto Rico, my problem is that iTunes has told me today by email and iTunes app that my music pre order is available for download today, but i can't download the album.

i live in Puerto Rico, my problem is that iTunes has told me today by email and iTunes app that my music pre order is available for download today, but i can't download the album.

Hi there c_varisco_pr!
I have an article here that I believe will help you get this issue resolved. This article can tell you how to report an issue with your purchase to iTunes, and it can be found here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Thanks for using the Apple Support Communities. Have a good one!
-Braden

I can't download complete albums from iTunes with my iPod.

I can't download complete albums from iTunes with my iPod - only singles. If I want to download an entire album I have to do it with my computer and then connect and sync my device. Can anyone help me and tell me how I can download using my iPod? Thank you.

jrgcohen wrote:
I have a playlist in my music library but I can't get it onto my iPhone. There is no opportunity or place to sync
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Can't download preordered album

I Recently preordered an album and received an email saying it was ready for downloading but when I go to purchased I don't see the album there and it's asking me to pay if I want the songs. why are the songs not showing up?

Hello RickyDVdub,
After reviewing your post, I have located an article that can help with iTunes pre-orders. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
iTunes Store: About pre-orders
Download a pre-ordered item
When a pre-ordered item becomes available, you will receive an email letting you know that you can download your pre-order.
If you enabled the option to automatically download prepurchased content in iTunes, then your pre-ordered content may already be in your library. If not, click the download link provided in your email notification, and your pre-ordered content will begin to download. You can also use the Check for Available Downloads feature in iTunes on your computer (choose Store > Check for Available Downloads) to begin downloading your pre-order.
To view, cancel, or see the expected release dates for your pending pre-orders
Choose Store > View My Apple ID and click Manage Pre-Orders, which is located in the Settings section at the bottom of the Account Information screen in iTunes on your computer.
From the Manage Pre-Orders screen, click the Cancel button to the right of the pre-order you want to cancel. You'll be asked to confirm your pre-order cancellation.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

Can't download new album

I prepurchased Avenged Sevenfold - Hail to the King Album ( Deluxe Edition) it was released on the 26th of August yet I can't download any of the songs in the album I dont have the option to and I can only hear the previews of them. They all say purchised I don'tknow what to do.

Hey DeityTheGreat,
Thanks for the question. The following article outlines the procedure of pre-orders and redeeming the download:
Downloading a pre-ordered item
When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.
If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.
iTunes Store: About Pre-orders
http://support.apple.com/kb/HT5714
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Can I download iPhoto Albums to an SDHC card ?

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Yes. File -> Export
This User Tip
https://discussions.apple.com/docs/DOC-4921
has details of the options in the Export dialogue.
What (and how) things are displayed on the Frame depends entirely on the features of that device. So you need to read the manual on the for the possibilities it offers.

Can't download purchased album

HELP! I bought Shakira's album (Shakira) 3 months ago, but now I can't download it on my Mac! It shows 'Purchased', but when I go on my account, Purshased itens, it doesn't show the album.

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Use this Link > Apple Support iTunes Store Contact

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Hi DCC,
Please search for "Download Photoshop Album Starter Edition" in google or go to the URL http://www.adobe.com/products/photoshopalbum/starter.html
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Is there any way I can re-download an album that I purchased?

Because I recently purchased and "successfully" downloaded an album (Givers -- In Light) -- however after about 60 seconds in every song it skips to the next song. It won't let me listen to any of the full songs. This is very frustrating, and it may be due to the slowness of our internet speed at my work. I already clicked "My purchases" in the iTunes store, and searched for the specific album. But, the "download" link was grey and wouldn't let me download it. I also tried clicking the "store" tab in iTunes and checked for available downloads...it responded with there weren't any available for download. iTunes thinks that this was a successful download, when it was obviously not. Any ideas, tips, and suggestions would be greatly appreciated. Thanks.
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Log in to iTunes Store. Select Purchased from the Quick Links section in the right-hand side bar. Re-download.
You may have to delete the corrupted tracks first.

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What the heck does THAT mean?

Hi EddieT,
Welcome to the Apple Support Communities!
This 90 day warning has to do with computer authorizations. Please review the attached article for information on authorizations any why you may be getting this alert.
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/HT4627
Have a great day,
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Can't download iTunes album artwork

I'd say that by now I buy the huge majority of my new music from the iTunes store, but still when Target runs their weekly special on new music that meets or beats the iTunes price on something I want, I buy the CD. Most of the time, the album artwork downloads just fine -- as most of it downloaded just fine when they first made this feature available, for my back catalog of CDs that I've ripped to iTunes.
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Can't download purchased album from Itunes Store is any one else having this problem?

Can't seem to download a purchased album from the itunes store is anyone else having the same problem? It has deductedt the amount from my account however!

I ordered mine the very same day the iPT was available in Sweden. As we are a non-iPhone country I looked with envy on my friend's jailbroken phones and especially the Mail and Calendar applications. The iPod was cool, but... - just anothr iPod with smaller memory than my old one.
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Message was edited by: Mattias Sandstrom

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Can't download prepurchased album

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