Can't download previously purchased Elements on new Macbook

I purchased Photoshop Elements 12 in November 2013 and downloaded it to my Macbook Pro.
I recently bought a new Macbook and wanted to install this previously purchased version of elements.
I went to my order history on the Adobe site and pressed download.
This resulted in a page stating "413 - Header too long". I can't make the download.
Any help is much appreciated. Thanks.

Either clear your browser cache or use a different browser.

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Can't download previously purchased music to new iPad "Associated with another Apple ID"

Hi There,
I have a brand new iPad Air and can see my previous purchases in the Music app. But when I try to download (by clicking the download/cloud icon) I get a confusing error:
"This device is already associated with an Apple ID".
The thing is, this is a brand new device - how could it be associated with another Apple ID?
The only other Apple ID on the device is the one used for iCloud - could this be confusing things?
Does anyone know how to get music onto the device?
Any help would be much appreciated.
Cheers
Ben

Thanks Amish,
Dang it, I accidently marked your question as the answer from the email notifcation and can't change it.
I purchased it from Apple and have been in contact with them for over a week. Unfortuantely, they insist I'm logged in using differnt accounts despite me sending screen shots to the contrary.
I'm posting here becauase I'm getting nowhere with Apple - it's like they're stonewalling or the person I'm dealing with (Russ) is assuming I'm an idiot.
I've been using Apple products for 25 years, look after an OSX server (have also maintained a Microsoft SBS server) so am quite familiar with computers and user accounts.
But this situation has me stmped - both in terms of why it doesn't work, and why I can't get Russ to understand that I'm not logged in using a different Apple ID.
He keeps senindg me links to iTunes terms and conditions - I can't listen to music purchased from Apple on my Apple dvices also purchased from Apple. How can iTunes Ts & Cs justify that?
I've decided to a go a differnt route and report a problem via iTunes and see if I get a more helpful support guy.

Can I download previous purchases on a new device with a different Apple ID?

My daugther got an iPad mini for Christmas and setup her own Apple ID. Prior to this everything we bought went through my account. She wants to download the music that is on my account but I am telling her she can't because she has a different Apple ID.
She told me that last night she went to a friends house, had her friend login to her Apple account and downloaded some of her songs and then signed back into her account and said I can just do the same thing. Is this really possible? If it's not, how did she get her friends music on her iPad?

Not exactly:
when you download past purchases on an iOS device or computer, that device or computer becomes associated with your Apple ID.
Once a device or computer is associated with your Apple ID, you cannot associate that device or computer with another Apple ID for 90 days.
Note: Removing a device from your Apple ID does not override the 90 day timer. The timer must complete 90 days from the day the device was associated before it can be associated to another Apple ID.
iTunes Store: Associating a device or computer to your Apple ID
In other words, she won't be able to associate the device with her new apple ID for 3 months if you download past purchases on it with yours even if you subsequently dissassociate the device afterwards.

I can't download previous purchases on my new laptop, can anyone help?

Basically got a new laptop and went on iTunes to find them and they say 'purchased' but there is no download link or cloud anywhere.

Copy the ENTIRE iTunes folder from the old computer or the backup of the old computer to the new computer.

Why can't I download previous purchases on my new I pad?

Why can't I download previous purchases on my new I pad?

Without more information from you nobody here could possibly answer that question.
Are you connected to the Internet?
Are you signed into the correct ID?
Do you have anything restricted as far as installing in or downloading in Settings>General>Restrictions?
Are you purchases trying to download, but stalling?
Is anything happening at all?
Any help here or should we just keep guessing?

My ipod broke and i have a new computer and i was wondering how I can get my previous purchases on my new computer???

My ipod broke and i have a new computer and i was wondering how I can get my previous purchases on my new computer???

Download Past Purchases
http://support.apple.com/kb/HT2519

How do i download previous purchases to my new computer. my old computer crashed and i lost my itunes library

how do i download previous purchases to my new computer. my old computer

It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup to put everything back.
If for some reason you have failed to backup ( not good), then you can transfer from an ipod: File>Transfer Purchases
If you are in the U.S. you can use the cloud:
http://www.apple.com/icloud/

I have not been able to download previous purchases since the new update. I keep getting a message that says this computer is associated with an APPLEID and that I can download previous purchases again in 82 days with a different ID?? I only have ONE ID

I keep getting a message that says my computer is associated with an APPLE ID?? That I can download previous purchases again in 82 days with a different ID? I don't understand why it wont allow me to download previous purchases?? I never had this problem before the 10.5 update. I have emailed their help panel numerious times and they never do anything that remedies the problem?? I only have one computer and one ID I just dont understand what the problem is. I use a 3G connection to download music and sometimes the songs are not completely downloaded too and when I cant redownload them its like a waste of money.. I am so discouraged!!! Has any of you had this problem or know what I can do to fix this problem?? Thanks!!!

Hi Bander Bunny!
I have a couple of articles that should be able to help you troubleshoot this issue a little further. You may want to try uninstalling and reinstalling iTunes first. This has to be done in a specific manner, and this article can help you do that:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/ht1923
Another option is that you may want to try syncing your iPod nano manually. Here's is an article that pertains to manually managing the content of your iPod nano:
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/ht1535
It's also possible that this issue resides with your iPod nano. Here is a website that will help you troubleshoot the iPod nano:
Apple - Support - iPod Troubleshooting Assistants
http://www.apple.com/support/ipod/five_rs/
Thanks for using the Apple Support Communities. Have a good one!
-Braden

Connected to iTunes store, but can't download previously purchased items?

When I set up a new computer last week, the Home Sharing process left a lot of holes in the iTunes library on my new computer. I went to the iTunes Store to download previous purchases in an effort to to fill some of the gaps. Initially, I was successful -- though the iTunes store would only download a couple of hundred files at a time. However, I can no longer make the "download previous purchases" function work, even though I still have around 350 files that it recognizes as available for download. When I click the "download all" option and enter my password, I consistently get a message like, "This item is currently unavailable. Try again later." This has been going on for more than a week. What can I do to make this work?
As a separate matter, iTunes only seems to recognize about 1100 of my previous purchases, though the real number is probably closer to 3500-4000. That is not critical, since I had MP3 backups for almost all of my ITunes purchases on an external hard drive. However, the process of reconstructing my library probably would have been easier if I could have restored more directly from iTunes. If anyone has encountered this kind of problem and figured out how to solve it, I'd be interested in case I ever have to go through the process again.

I had an issues similar to this with purchased music not all that long ago, and rebooting (I think) is what got it working for me again.
See if this helps - sign out, restart, sign in again and try again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try again.
I would suggest rebooting the router - unplug it for about 30 seconds, and you can try that - but I'm not sure if that will help. It won't hurt anyway.

I can't download previously purchased items from itunes to my ipad

I just got a new ipad, and followed the directions to download previously purchased music and video to the ipad. I go into Itunes, select purchased, choose what I want. The ipad then tells me that it is downloading, but once it finishes, the music and video do not appear in the music/video section of the device. The 'usage' also tells me that I don't have any music or video.
Has this happened to anyone else?

I had an issues similar to this with purchased music not all that long ago, and rebooting (I think) is what got it working for me again.
See if this helps - sign out, restart, sign in again and try again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try again.
I would suggest rebooting the router - unplug it for about 30 seconds, and you can try that - but I'm not sure if that will help. It won't hurt anyway.

I changed my iTunes password and now I can't download previous purchases

I changed my iTunes password (but kept the same username), and now I can't re-download any songs that I purchased BEFORE changing the password.
When I follow the steps in the Apple support pages on how to re-download previously purchased songs, I am taken to my "Purchased" page in the iTunes store, but the songs I purchased before the password change don't show at all. Only the songs that I purchased after changing the password appear.
When I search for one of the older songs in the iTunes store, the menu bar to the right of the song says "purchased," confirming that I did indeed purchase the item. But again, I can't download it.
Again, I did not change my AppleID, only my password.
Does anyone know a fix for this? Thanks.

Hi hyperslam,
Are you certain that you are looking at "Purchased" here:
And not here:
You want to look for your Purchased items under QUICK LINKS not under the "Store" heading in the sidebar!
Cheers,
GB

Downloading previously purchased songs to new computer

How do I re-download songs that I already purchased and downloaded onto my old computer, onto my new computer? Or how do I get access to the iTunes library on my old computer from my new computer?

You can only download iTunes purchases once: iTunes Store: Purchased content can be downloaded only once
This page will give you various options for copying purchases from one computer to another: iTunes for Windows: How to copy purchases between authorized computers
Probably the most straightforward way to get iTunes onto your second computer is to network it with the first one and copy your iTunes folder across. Start by consolidating your library. When you consolidate, any songs in the iTunes Library that are not in the iTunes Music Folder are copied to the Music Folder and the Library is updated to point to those new files. Files already in the iTunes Music Folder have no changes made to them: Copying all your iTunes files to one location - Windows
Copying the whole folder brings with it the iTunes Music folder and also the iTunes Library (iTunes Library.itl in Windows) database file which holds all the information about your songs (Playlists, Ratings, Play Counts, Last Played, Date Added, etc). You'll get more information including the Folder/File structure in this article: What are the iTunes library files?
When you copy the iTunes folder make sure you put it into the default location on the new computer. On a PC this is \Documents and Settings\Username\My Documents\My Music\ (or C:\Username\Music\ in Vista). You should also use the same version of iTunes on both computers.
You can also use this method with an external hard drive, you drag the folder from the first computer to the external drive and then from the drive to the second computer.
If you have and iPod, some iPods can be used as an external drive and you can use them to move your iTunes (this option isn't available with the iPod Touch): How to use your iPod to move your music to a new computer
Also if you are disposing of the old computer remember to deauthorise it so you don't use up one of your 5 allowances: About iTunes Music Store Authorisation and Deauthorisation

New computer. Can I download previously purchased Illustrator again?

Hello,
I downloaded Illustrator CS5 earlier this year and i am now upgrading my computer. May I redownload the software to my new computer or do I have to purchase the software again? I am replaceing my old computer and not adding a computer. If so I woud like to know how I go about redonwloading the software.
Thank you.
Sophia

Sophia please see http://forums.adobe.com/thread/1006208?tstart=0&promoid=KBHJQ for information on how to download your purchased software.
If you are not able to access the software under your orders then please try http://prodesigntools.com/all-adobe-cs5-direct-download-links.html. Please make sure to complete the Very Important Instructions section prior to scrolling down and clicking on the download links.

How can I download previously purchased music

Some previously purchased music has apparently been deleted from my computer, and, consequently, from my iPhone. Download of previous purchases is one of the new features in 10.3.1. But, I can't figure out how to do it. When I go to the selection in the Store, it says that it was purchased and does not give me an option of either downloading it again, or even purchasing it again.

Thanks, Steve. This did not resolve my problem, but I did get it fixed. When I did as you suggested and navigated to the selection, it did not show the cloud. Instead it displayed "Downloaded". So, I went back to my Library and deleted the entry there. I forgot to mention that the listing was still in the Library, but the song was not on the disk. After I deleted the entry, a "cloud" appeared. I clicked it and an new copy downloaded.
Thanks again for the help. Although it did not directly fix the problem it got me started in a direction that worked. I had never used the "cloud" before.
Regards,
Bill

I can't download previously purchased Mountain Lion in the App Store.

So after having some hard drive problems, I reinstalled 10.6 from the disk that came with my MBP, and I'm trying to upgrade again to my previously purchased copy of Mountain Lion (I'm realizing now that I probably went about this the wrong way...).
Anyway, I can't seem to be able to download Mountain Lion. It shows up in Purchases, and when I click Download, the button greys out for a second while the spinny thing spins, then the Download button goes back to normal and I don't see any indication that anything's downloading.
Here's what it looks like after I press the Download button:
I'd love any advice or feedback!
Ryan

I had already installed the combo update, but after restarting and checking for updates, a security update became available, and after installing that, everything is working normally. Thanks for pointing me in the right direction!

Can't download previously purchased Elements on new Macbook

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