Can't download previously purchased tv shows or movies, they dont appear on my MBA in itunes but do appear on my ipod 5

i recently purchased a new ipod 5 (ios 7), i have a 2013 MBA, i am running the latest itunes on both devices.
i am not able to see a list of my previously purchased tv shows or movies in itunes on my MBA but can see the list on my new ipod.
they dont appear as "previously purchased" any resolution to this issue

The iTunes Store went DRM free for music back in 2009 but the other content such as movies, TV shows, audiobooks and iBooks still contain it as required by the rights holders. This limits you to playing the content on a computer or device with the necessary software to decode the DRM. It should be possible to connect your large display to your laptop's audio and video outputs if you want to make use of the larger display, or you could purchase an Apple TV unit.
Here is one of the support articles on this topic iTunes: Frequently asked questions about viewing and syncing videos. I imagine there are references to the same or similar in the terms and conditions that most of us skip over when installing the software.
tt2

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HT201322 itunes 11.0.3 - in my iTunes library I can no longer see purchased TV shows and Movies that are not downloaded to my computer. also In my Itunes account i have no hidden TV shows or Movies

I'm running itunes 11.0.3 -
in my iTunes library I can no longer see purchased TV shows and Movies that are not downloaded to my computer.
In my Itunes account i have no hidden TV shows or Movies
I used to be able to view all cloud and downloaded content. I no longer can.

There used to be option to show items that are in the cloud in your library, but I can't find where that now is (unless it's been removed). You should be able to see what items that you can re-download via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page (at the top right of that there should be a 'not on this computer' button)
Edit : Just seen your reply, though I don't appear to have that setting on mine.

I changed my iTunes password and now I can't download previous purchases

I changed my iTunes password (but kept the same username), and now I can't re-download any songs that I purchased BEFORE changing the password.
When I follow the steps in the Apple support pages on how to re-download previously purchased songs, I am taken to my "Purchased" page in the iTunes store, but the songs I purchased before the password change don't show at all. Only the songs that I purchased after changing the password appear.
When I search for one of the older songs in the iTunes store, the menu bar to the right of the song says "purchased," confirming that I did indeed purchase the item. But again, I can't download it.
Again, I did not change my AppleID, only my password.
Does anyone know a fix for this? Thanks.

Hi hyperslam,
Are you certain that you are looking at "Purchased" here:
And not here:
You want to look for your Purchased items under QUICK LINKS not under the "Store" heading in the sidebar!
Cheers,
GB

HT201272 re-download previously purchased TV show

I am trying to re-download a previously purchased TV show. I do not have that TV show on my computer anywhere - I did a complete search for it. However, itunes is saying it's already on my computer. How can I re-download?

Hello taaptar,
Thanks for using Apple Support Communities.
To download previously purchased items from the iTunes Store, please follow the directions outlined below.
iTunes Store
Open iTunes and go to the iTunes Store.
Click Purchased in the Quick Links section.
Select the content type that you want to download (Music, Movies, TV Shows, Apps, or Books).
Select Not in My Library to view purchased content that isn't on your computer.
Find the item that you want to download. You can browse using the menu to the left. If you have more than 2,000 songs, you'll see Recent Purchases instead of All Songs or Albums.
Click the Download icon next to the item you want to download.
If an item is already in your library, the Download icon won't appear.
Download past purchases - Apple Support
Cheers,
Alex H.

Can't download previously purchased music to new iPad "Associated with another Apple ID"

Hi There,
I have a brand new iPad Air and can see my previous purchases in the Music app. But when I try to download (by clicking the download/cloud icon) I get a confusing error:
"This device is already associated with an Apple ID".
The thing is, this is a brand new device - how could it be associated with another Apple ID?
The only other Apple ID on the device is the one used for iCloud - could this be confusing things?
Does anyone know how to get music onto the device?
Any help would be much appreciated.
Cheers
Ben

Thanks Amish,
Dang it, I accidently marked your question as the answer from the email notifcation and can't change it.
I purchased it from Apple and have been in contact with them for over a week. Unfortuantely, they insist I'm logged in using differnt accounts despite me sending screen shots to the contrary.
I'm posting here becauase I'm getting nowhere with Apple - it's like they're stonewalling or the person I'm dealing with (Russ) is assuming I'm an idiot.
I've been using Apple products for 25 years, look after an OSX server (have also maintained a Microsoft SBS server) so am quite familiar with computers and user accounts.
But this situation has me stmped - both in terms of why it doesn't work, and why I can't get Russ to understand that I'm not logged in using a different Apple ID.
He keeps senindg me links to iTunes terms and conditions - I can't listen to music purchased from Apple on my Apple dvices also purchased from Apple. How can iTunes Ts & Cs justify that?
I've decided to a go a differnt route and report a problem via iTunes and see if I get a more helpful support guy.

Connected to iTunes store, but can't download previously purchased items?

When I set up a new computer last week, the Home Sharing process left a lot of holes in the iTunes library on my new computer. I went to the iTunes Store to download previous purchases in an effort to to fill some of the gaps. Initially, I was successful -- though the iTunes store would only download a couple of hundred files at a time. However, I can no longer make the "download previous purchases" function work, even though I still have around 350 files that it recognizes as available for download. When I click the "download all" option and enter my password, I consistently get a message like, "This item is currently unavailable. Try again later." This has been going on for more than a week. What can I do to make this work?
As a separate matter, iTunes only seems to recognize about 1100 of my previous purchases, though the real number is probably closer to 3500-4000. That is not critical, since I had MP3 backups for almost all of my ITunes purchases on an external hard drive. However, the process of reconstructing my library probably would have been easier if I could have restored more directly from iTunes. If anyone has encountered this kind of problem and figured out how to solve it, I'd be interested in case I ever have to go through the process again.

I had an issues similar to this with purchased music not all that long ago, and rebooting (I think) is what got it working for me again.
See if this helps - sign out, restart, sign in again and try again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try again.
I would suggest rebooting the router - unplug it for about 30 seconds, and you can try that - but I'm not sure if that will help. It won't hurt anyway.

I can't download previously purchased items from itunes to my ipad

I just got a new ipad, and followed the directions to download previously purchased music and video to the ipad. I go into Itunes, select purchased, choose what I want. The ipad then tells me that it is downloading, but once it finishes, the music and video do not appear in the music/video section of the device. The 'usage' also tells me that I don't have any music or video.
Has this happened to anyone else?

I had an issues similar to this with purchased music not all that long ago, and rebooting (I think) is what got it working for me again.
See if this helps - sign out, restart, sign in again and try again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try again.
I would suggest rebooting the router - unplug it for about 30 seconds, and you can try that - but I'm not sure if that will help. It won't hurt anyway.

Why can't i see my movies in "Previous Purchases" I bought the movie 6 months ago and just recently watched it- i had to restore my ipod and my computer becasue the both broke. now i can't see any movies, only apps, songs, books, and tv shows.

OK i will explain my whol situation.
My computers hard drive broke, so i had to get a new one.
My itunes from the hard drive is gone now.
MY ipod was disable to the point where you must plug it into the same itunes on the same computer it was last synced on.
i had to restore my ipod.
i re downloaded itunes.
i got into my account.
i re downloaded all songs, apps, books, tv shows, and pod casts.
IT WON"T SHOW ME MY MOVIES.
i looked in my purchase history so i know i bought it.
i went back to "Previous Purchases"
it still doesn't give me a category for movies.
i really need to get that movie back because it was 9.99 and i refuse to let my money go to waste!
Please Help!

Films can currently only be downloaded once from the store, which I think is a requirement from the film distributors, so they won't show in the Purchased section for re-downloading. Have you not got a backup of it on, for example, an external drive or CD/DVD ?

I can't download previously purchased Mountain Lion in the App Store.

So after having some hard drive problems, I reinstalled 10.6 from the disk that came with my MBP, and I'm trying to upgrade again to my previously purchased copy of Mountain Lion (I'm realizing now that I probably went about this the wrong way...).
Anyway, I can't seem to be able to download Mountain Lion. It shows up in Purchases, and when I click Download, the button greys out for a second while the spinny thing spins, then the Download button goes back to normal and I don't see any indication that anything's downloading.
Here's what it looks like after I press the Download button:
I'd love any advice or feedback!
Ryan

I had already installed the combo update, but after restarting and checking for updates, a security update became available, and after installing that, everything is working normally. Thanks for pointing me in the right direction!

HT201272 can we download previously purchased audiobook to other shared items?

In France we can download Music, Books and Apps from the Cloud (no movies or TV Show unfortunately). But Can't we download previouly purchased Audiobooks? Did I miss something or is it the same than with movies or TV Shows? I can't see anything about this specific media on Apple Support FAQ.
Thank you.
PS. If anybody knows when the "Previously Purchased" servicewill be available for Movies and TV Shorts in France, let me know too
Message was edited by: Thomas30000000

You haven't got copies of them on your backup of your downloads/library ? You are only guaranteed one download of each item from the store (audiobooks and ringtonesare one-time only downloads ; other items are redownloadable depending upon what country that you are in and if they remain in your country's store), so you should be keeping a backup of all of your downloads. If they are still in your country's store then you can try contacting iTunes Support and see if they will grant you a redownload.

HT4539 I can't download previous purchase

I can't download the musics that I got, cause I formated the Ipad.

What happens when you try ? Whether you can re-download your previously purchased music via the Purchased tab in the iTunes store app on your iPad depends upon what country that you are in (it's not possible in all countries), and whether it's still in the store - if it's not showing in the Purchased tab then you will need to sync it from your computer's iTunes
The 'automatic downloads' page that you posted from only applies to future purchases e.g. if you turn it 'on' on your iPad then any music that you then buy on your computer's iTunes should automatically download on your iPad.

How can I download previously purchased music

Some previously purchased music has apparently been deleted from my computer, and, consequently, from my iPhone. Download of previous purchases is one of the new features in 10.3.1. But, I can't figure out how to do it. When I go to the selection in the Store, it says that it was purchased and does not give me an option of either downloading it again, or even purchasing it again.

Thanks, Steve. This did not resolve my problem, but I did get it fixed. When I did as you suggested and navigated to the selection, it did not show the cloud. Instead it displayed "Downloaded". So, I went back to my Library and deleted the entry there. I forgot to mention that the listing was still in the Library, but the song was not on the disk. After I deleted the entry, a "cloud" appeared. I clicked it and an new copy downloaded.
Thanks again for the help. Although it did not directly fix the problem it got me started in a direction that worked. I had never used the "cloud" before.
Regards,
Bill

Can't download previously purchased Elements on new Macbook

I purchased Photoshop Elements 12 in November 2013 and downloaded it to my Macbook Pro.
I recently bought a new Macbook and wanted to install this previously purchased version of elements.
I went to my order history on the Adobe site and pressed download.
This resulted in a page stating "413 - Header too long". I can't make the download.
Any help is much appreciated. Thanks.

Either clear your browser cache or use a different browser.

Can I download previous purchases on a new device with a different Apple ID?

My daugther got an iPad mini for Christmas and setup her own Apple ID. Prior to this everything we bought went through my account. She wants to download the music that is on my account but I am telling her she can't because she has a different Apple ID.
She told me that last night she went to a friends house, had her friend login to her Apple account and downloaded some of her songs and then signed back into her account and said I can just do the same thing. Is this really possible? If it's not, how did she get her friends music on her iPad?

Not exactly:
when you download past purchases on an iOS device or computer, that device or computer becomes associated with your Apple ID.
Once a device or computer is associated with your Apple ID, you cannot associate that device or computer with another Apple ID for 90 days.
Note: Removing a device from your Apple ID does not override the 90 day timer. The timer must complete 90 days from the day the device was associated before it can be associated to another Apple ID.
iTunes Store: Associating a device or computer to your Apple ID
In other words, she won't be able to associate the device with her new apple ID for 3 months if you download past purchases on it with yours even if you subsequently dissassociate the device afterwards.

HT201272 i just bought a Mac Pro and it says i can't download previous purchases because i don't have permission to where do i go on this laptop to change that

i bought a macbook pro and i am trying to download my previous purchases in itunes and it says that i have not authorized to do this. Where do i go to activate it?

OK Folks i believe i have actually found the solution. I know i am a bit slow but i only got my New HTC One 32gb today (it was free from Three). Like you it would not connect to my Mac or work PC. So here is the way i got it to work. Download Android File Transfer if you have not already got it. Make sure you have USB Debugging setup etc. Now you need to download a free programme called SyncMate. I used SyncMate 4 because i am running OS X 10.7. There is a paid for version of Syncmate but we just want the free version as it seems to contain some drivers that will make Android File Transfer see you phone. Download SyncMate, install it as per usual and hey presto when you plug in your HTC One Android File Transfer should open automatically...BINGO!!! It worked for me which i am really chuffed about as i was just about to ring Three back up to get the phone returned. Let me know if it worked for you too :-)
Cheers dudes
Paul.

Can't download previously purchased tv shows or movies, they dont appear on my MBA in itunes but do appear on my ipod 5

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