Can't download program

I bought a new computer and want to re-install my Palm TX on my new Windows 7 computer.  I had XP on old computer and everything went fine.  Now I am trying to download from the Palm CD and it cannot access my internet during the download process.  My internet is fine and the connection and USB for my Palm is fine.  Do I have a setting that is set wrong or something on my computer that will not allow the install process to access the internet to properly install my Palm?  My Palm will not work on this computer but I can still connect everything to old computer and it works fine.  Same set up on new Windowas 7 computer does not work at all.  Help?
Post relates to: Palm TX

I suggest that you download our newest Palm Desktop version from here: http://kb.palm.com/wps/portal/kb/common/article/32859_en.html. We at this time had not had enough time to evaluate Windows 7 and Palm Desktop 6.2 due to this we are unsure how the program will work, but knowing that you need to sync to a computer I want to give you an option. Also most computers that have Windows 7 are 64bit OS meaning that you will need to sync though Bluetooth. If you do get Windows 7 that is 32bit then you can do a cable sync like you normally would.

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