Can't download purchased itune on different computer

I gave my daughter my account info so she could purchase and download a song into her iTunes. This is a song I have not ordered before - first time song. I have a pc, she has a Mac. She had complete access, it downloaded somewhere, but she can't see it or play it. iTunes did not ask her to register her computer either. Would there be a problem with compatibility of the pc info and Mac info. I have a hunch it shouldn't matter. Any suggestions on a remedy so she can play this song without having to purchase it again from her own account?

... it downloaded somewhere, but she can't see it or play it.
Have a look at this article in the Apple Knowledge Base and let us know if you're able to find the purchased song.

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