Can't download purchased movie

Rented a movie & purchased another: now we can't download the purchased movie: Cloudy With a Chance of Meatballs.
Order Number: MGVLYZJDT7
Receipt Date: 08/13/11
Order Total: $18.98
Cloudy With a Chance of Meatballs
Write a Review Report a Problem
Chris Miller & Phil Lord
Movie
$14.99
The Sisterhood of the Traveling Pants
Write a Review Report a Problem
Ken Kwapis
Movie Rental
$3.99
Order Total:
$18.98
Please retain for your records
Please See Below For Terms And Conditions Pertaining To This Order.
Apple Inc.
You can find the iTunes Store Terms of Sale and Sales Policies by launching your iTunes application and clicking on Terms of Sale or Sales Policies
Answers to frequently asked questions regarding the iTunes Store can be found athttp://www.apple.com/ca/support/itunes/

You've posted to the iTunes Match forum, which your question doesn't really pertain to. You'll get better results posting to the iTunes Store forum: https://discussions.apple.com/community/itunes/itunes_store

Similar Messages

  • Can't download purchased movies to itunes on PC

    Bought 3 movies in itunes (v 11,0,2,25) on my PC Windows 7 but can't download to itunes library on my PC. Have bought a couple dozen before without a problem. The message I get "There was a problem downloading. Part of the file seems to be corrupted. Check for Available Downloads from the Store Menu". When I go to Store menu and check for available download, it starts to download each one of them and each one ends without the download complete. I did download one of the movies to my iphone without a problem.

    Go to the iTunes Store and select "Purchased" from the Quick Links side bar on the right. Go through all the tabs to download again for free

  • Can't download purchased movies in brussels

    Living in Brussels for 6 months.
    I can access music,  movies or books I purchased in the US, but anything i buy from iTunes here, doesn't work.
    I got a receipt for a book, so i know i purchased it, i just can't download it.
    Is it because i am in Brussels?
    Is there a way to override this?
    My husband is still in the US.  Would it work if he downloaded it on our Mac there?
    Thanks

    The iTunes Store in a country is intended only for use by that country's residents, and only while they are in the country. To use the iTunes Store in a country you need a credit card (or other card type if acceptable in a country) issued in that country, billed to an address in that country, and also be physically present in that country when using the store.  You are also restricted to waiting 90 days between country changes.
    E.g., "The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance. - http://www.apple.com/legal/itunes/us/terms.html#SERVICE"

  • Can´t download purchased movie on iMac

    I have 3 accounts (mom, dad & me) on an iMac and somehow I link my dads` apple id to the computer and now I can`t download anything, even though I purchased it. Itunes just tell me "this computer is already associated with an apple id."
    At the moment the only answer I find is to wait 52 days and change the account. Any other ideas?
    Why can´t a computer have more than one Apple ID?!

    If you mean you purchased the movie on your Apple TV, then you will need to either download the movie in iTunes and sync it to your iPod, or, while on Wi Fi, on the iPod open the iTunes app, go to Purchased, find the movie and download it.

  • HT203167 Can't download purchased movie.

    Purchased "The Avengers" last night on my Apple TV, can't donwload it on my MAC today. It does show up on my recent purchases but I can't download it.

    I had same problem, reported it to iTunes support and they cancelled the pending download and refunded the cost.
    Not a particularly good solution, since it was a 4GB+ download and I will have to go over my monthly limit to DL it again, not to mention the time it takes from here in India...

  • How can I Re-Download Purchased Movies from Itunes store. Somehow I lost The original File?

    The movie “The Hunted” could not be used because the original file could not be found. Would you like to locate it?
    The above message appears whenever I try and play a movie from Itunes
    Is it possible to Re-Download purchased movies from Itunes as I have lost the original files somehow?

    You can re-download music, books, tv shows, and 3rd apps, but not movies.
    http://support.apple.com/kb/ht2519

  • How can I download a movie to my ipad if it's not purchased from itunes?

    How can i download a movie to my ipad if I don't purchase it from itunes?  basically, I want to buy a movie but need it for multiple venues:  ipad, home blu ray, etc.  Any suggestions are welcome!
    thanks, H

    You'll have to use 3rd Party software to convert the movies into an readable format. Check this article:  http://support.apple.com/kb/HT2729
    After that you can add the movie to your iTunes library and sync it to your device.

  • Can't download purchased video to my ipad, even though I paid for them on iPad, haven't got access to computer as I'm away from home, need to be able to download whole movie as internet In hotel is awful, any ideas would be great

    Can't download purchased video to my ipad, even though I paid for them on iPad, haven't got access to computer as I'm away from home, need to be able to download whole movie as internet In hotel is awful, any ideas would be great, originally I manage to download to episodes but haven't been able to with the remaining

    Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • Why can't I purchase movies on my iPad? When I hit buy it doesn't download.

    Why can't I purchase movies on my iPad? When I hit buy it doesn't download.

    Ok. That's strange.  The download should show up immediately in the lower right.  Even if it is stuck, you will se the red number.  So something is blocking the purchase.  Take a look at setting, restrictions, and see if something there is turned on that might be blocking you.

  • I can't seem to download purchased movies to my IPad. When I click on the movie a box comes uop telling me I have already purchased the movie but I can't get it to the IPad. Thank you

    I cannot download purchased movies to my IPad. It shows I have purchased movies but for some reason I cannot get them to my IPad. When I click on the movie a box comes up saying I have purchased the movie but I cannot get the movie to my IPad. Help and Thank You

    Launch iTunes on your computer.
    From the menu bar click iTunes > Preferences then select the Advanced tab.
    Click Reset warnings and Reset cache
    Click OK.
    Restart your computer, launch iTunes.
    Click Store > Check for Available Downloads...

  • Can I download a movie on more than one computer?

    I don't really know if I asked my question right, so I'm just going to ask it in here.
    My computer recently broke down and I am now using the computer of my sister until mine is fixed. I wanted to download some movies on her computer so I can put them on my own computer when I get back. Is that possible? Or do I have to purchase it again? What I want to know in a nut shell is if it is possible to buy movies/tv shows on the computer of my sister (with my own iTunes account) and be able to download them again when I have my own computer back.ng
    I was also wondering if this: If I download a HD Movie on my iPhone 4, is it possible to put it on my iPad as well? Because my sister's computer can't download HD movies from the store and I wanted to download it on my iPhone 4, but was wondering if I would be able to put it on my iPad, which I will get in about two months.
    I hope someone can help me, I'm pretty new to the iTunes store and such
    Thanks in advance!

    You buy one and only one download.  It is your responsibility to move/copy/backup your purchases.
    You cannot download it again, but you can copy it and put it wherever you like.

  • HT201272 How do I download purchased movies from Apple TV to iTunes program on computer.

    How do I download purchased movies from Apple TV to iTunes program on computer.

    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.

  • How can I download a movie bought in itunes in my new ipod?

    I bought couple of movies about a year ago for my iPod touch 3G but it got broken so I´ve got me a new one, the problem now it´s that I can´t download the movies,  iTunes is asking me to pay for them again!  The rest of my apps and music it´s already there, just my videos.    Can someone help me, please?

    Go to the iTunes Store, log into your account, and click the Purchases link under the Quick Links. From there you should be able to re-download some or all of your purchased content. Note that not all content has been licensed for re-downloading in all countries at this time. You can see what content you can download here:
    http://support.apple.com/kb/HT5085
    You can also re-download content using your iPod touch.
    For full instructions, see:
    http://support.apple.com/kb/ht2519
    Regards.

  • HT204370 can i download a movie onto usb drive to watch on tv

    I am computer illiterate. Can i download a movie onto a usb drive to watch on tv?

    No.
    You can connect your computer to your tv and watch an itunes purchased movie.

  • HT1420 Can I download a movie onto my authorised computer and then copy if onto USB stick to put in the TV?

    Can I download a movie onto my authorised computer and then copy if onto a USB to plug into our TV?

    If you mean a movie purchased from the iTunes Store then the answer is no. Movies purchased from the iTunes Store are protected by DRM (Digital Rights Management) in this case using Apple's 'FairPlay' scheme and this prevents you simply copying and playing the file.
    You can however purchase a movie from the iTunes Store and either play it via iTunes on a Mac or PC which could be connected to your TV, or you can use an Apple TV device which is specifically made for this purpose.
    See http://www.apple.com/appletv/
    If on the otherhand you mean just a movie you have downloaded from a website which is nothing to do with Apple's iTunes Store then it very much depends on the format of the movie. Some 'Smart' TVs can play some movie file formats from USB memory sticks. You will need to check the specs of your TV to see what formats it supports.

Maybe you are looking for