Can't download purchased video to my ipad, even though I paid for them on iPad, haven't got access to computer as I'm away from home, need to be able to download whole movie as internet In hotel is awful, any ideas would be great

Can't download purchased video to my ipad, even though I paid for them on iPad, haven't got access to computer as I'm away from home, need to be able to download whole movie as internet In hotel is awful, any ideas would be great, originally I manage to download to episodes but haven't been able to with the remaining

Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Similar Messages

I recently upgraded my 4s to a 5s. the verizon store took my old phone for a trade in. i cannot get any of my pictures to download from icloud. my photo stream folder only has a small percentage of the photos in it. any help would be greatly appreciated.

i recently upgraded my 4s to a 5s. the verizon store took my old phone for a trade in. i cannot get any of my pictures to download from icloud. my photo stream folder only has a small percentage of the photos in it. any help would be greatly appreciated.

That's possible if he didn't connect to a WiFi hotspot after taking them. I don't think the "Personal" Photo Stream uploads over Cellular, unless they changed it since the last time I used it.
If that's the case, then the photos likely didn't upload to Photo Stream and are stuck on the phone.
And you're not going to be able to get them back, either.

I can't activate my programs even though I paid for a subscription. I did a chat with the help desk and they didn't solve my problem. I want to cancel my account. Please contact me since the chat is down

I can't activate my programs even though I paid for a subscription. I did a chat with the help desk and they didn't solve my problem. I want to cancel my account. Please contact me since the chat is down

Activating after a Find My iPhone lock bricks the device if you don't know the password used by Find My iPhone.
Read through this article to find if your device has an activation lock.
http://www.macworld.com/article/2048739/get-to-know-ios-7-activation-lock.html
If this is what you have - the news is bad:
http://www.cultofmac.com/246755/why-ios-7s-activation-lock-is-a-disaster-waiting -to-happen/

HT1498 Have others had issues recently renting the avengers on apple tv through iTunes, where it says unable to download content, and won't allow it to play, even though already paid for it. Been over a week, and same error... very frustrating...

See above, can't get the avengers to work through apple tv, already paid for it last week, same error comes up stated above. anyone know how to fix this?

Same issue here, seems to be just The Avengers, everything else working fine but Avengers either won't start or won't restart after pausing.

How can i access my PowerMac when i am away from home?

Hi, I have a powermac G5 at home and have just bought a mac book pro. is there any way to set them up so i can access the powermac when i am out traveling with my mac book? I guess i would need to leave the powermac on all the time, but how do i get the two connected? i have far to many files to use iDisc and i have a lot of extra drives attached to the powermac at home.
Any chance the answers could be simple!!! I'm relatively new to macs and know almost nothing about accessing computes over the internet.
thanks for your help.
martin

Hi Martin,
I am just implementing something which may be of interest to you.
I have a home network of a G5 Quad and several PCs which I wanted to be able to access, securely while I was away from home. (Using a XP laptop).
I have just purchased a LinkSys RVL200 VPN router and ASDL modem and after a fair amount of trial and error managed to get it working to my ISP, British Telecom.
Effectively I can now connect my laptop from anywhere on the internet and it is as if I am sat on home with it connected to my local network. Most importantly it runs via an https: tunnel (may not be the correct phrase) so it is secure.
To connect all I have to do is go to my IP address via the browser using https://, logon on and it creates a connection through which I can access my Mac and PCs. Once the connection is in place then I can run any application on my laptop and it connects fine. (Last night I tested it running ftp to my G5 which is hidden behind the firewall.)
The only thing I am not sure about is how it would connect using a Mac rather than an XP machine (the secure connect icon appears in the tray) but if it fits what you are looking for I'm sure LinkSys could advise on whether it would work.
G5 Quad Mac OS X (10.4.3)

HT1766 Why can't I use my camera on my iPhone 5, nor am I able to update an app, with my iPhone claiming that there is not enough storage, even though I paid for mor storage, and my phone claims I still have plenty storage... I guess i bought a$500doorsto

Why does my iPhone 5 keep saying "cannot download" "There is not enough storage to download 'Facebook'. (Btw, I already have fb on my iphone 5, just trying to update it). You can manage your storage in Settings... Well, in settings, I have plenty of storage left that I bought... called iCloud! What's up with this piece of $500 junk I bought from apple, that it won't allow me to record memorable moments in my life!!! Should I go back to android, which lets me record hours of video/audio/pictures, without ever "CHARGING ME EXTRA", never even a dime!!! What a waste of time, energy, resources, etc. I miss Steve Jobs... He wouldn't have screwed his customers over like this!

Go to Settings>General>Usage and see how much available local storage you have available. You can also see what apps are taking up the most room.
You say that you paid for more iCloud storage. That's for back ups. You can't download apps to it or steam media from it. In order to take pictures you have to have space on the phone itself.
Best of luck.

I can only install trial PS even though I paid for the photographers package of cc

So I just had a HELL of a time installing cc that I paid for over a month ago. After I finally got CC working, I went to download PS it worked fine until I realized it was only the trial version. So I removed it. I noticed that the only option I have for PS is "try" not "install" am I missing something here? I saw a few others had this issue with no clear answer on how to resolve it, I have a mac

Online Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Can't make calls even though i paid for subscripti...

subscribed yesterday fpr free landline calls month subscription I am unable to use it but my friend done it the same time and he could make calls straight away

I think you may need to contact customer service for clarifications. Just click the link below to see the instructions on how you can get in touch with the Support team ;
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
CONTACT SKYPE CUSTOMER SERVICE | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES | WINDOWS PROBLEMS TROUBLESHOOTING | SKYPE DOWNLOAD LINKS
MORE TIPS, TRICKS AND UPDATES AT
skypefordummies.blogspot.com

HT2729 I have downloaded a video on my iPhone but want to watch it on my iPad which both are connected to the same iTunes account but it hasn't shared to my iPad !?? When I try to download on my iPad says I've already purchased and would I like to buy aga

I have download a video on my iPhone but want to watch it on my iPad which both are connected to the same iTunes account but it hasn't shared to my iPad !?? When I try to download on my iPad says I've already purchased and would I like to buy again ?

Movies are not part of the automatic downloads feature. Apps, music and books only.
If you live in the U.S. you can download many Movies again for free using the same Apple ID that you bought the movie with. If you do not live in the U.S, that feature is not available. Not all Movies are available at this time either.
You can transfer the movie to iTunes on your computer and then sync it to the iPad if you like.

HT1725 Cannot download purchased video

I cannot download purchased video from iTunes using my Dell laptop with Windows 7 and TWC ethernet. I tried changing the DNS address to open DNS using two different options and it did not work. I continue to get time out errors. I am very frustrated because i just purchased an IPad for the sole purpose of using it to watch video when i travel. I have heard terrible things about people "renting" video from iTunes only to get on the plane and find out that they don't work. I am afraid to shell out any more money to Apple without getting this resolved. Of course, Apple doesn't even have a disc connection to use on the plane wtih the ipad. I feel completely ripped off!

Yes, some others posted that it wouldn't work when they were downloading videos to a network place.
Your work IT dept may have set up your My Documents folder to be somewhere on the network.
If so, make a c:\videos folder in Windows Explorer.
Change the iTunes path, just temporarily, to go there. Make sure you write down the current path so you can get it back later, after this test.
Edit > Preferences > Advanced > Itunes music folder = c:\videos.
Then see if the music store video will download.
You can always go back and change the path, since you wrote it down.

Error -34 when attempting to download purchased video

Has anyone else noticed this?
When I use iTunes with a library stored on an afp network drive (hold down Option key while launching), I can not download "purchased" videos. I can buy them just fine, but when they start downloading they immediately stop with an Error #-34: "The disk you are attempting to use if full".
Of course this is not the case, the disk has over 170GB free! If I quit and launch using a "local" library I can then download and import the video into the network library afterwards. Music and podcasts (even video ones) don't have a problem downloading, and I've even been successful with some of the free "Short" movies. So it seems to be a file size issue.
Is anyone having success with this? Any ideas?

I don't have an answer for you, but I am having the same issue.

HT1657 I rented a few movies and downloaded them to my computer. Before they had been viewed, I updated my iTunes software and the movies were no longer in my library. How can I access the movies as I have already paid for them?

I rented a few movies and downloaded them to my computer. Before they had been viewed, I updated my iTunes software and the movies were no longer in my library. How can I access the movies as I have already paid for them?

Try here > iTunes Store: Transferring purchases from your iOS device or iPod to a computer
iCloud doesn't support movies...
iCloud backs up your:
Purchased music, TV shows, apps, and books
Photos and video in the Camera Roll
Device settings
App data
Home screen and app organization
Messages (iMessage, SMS, and MMS)
Ringtones
From here > Apple - iCloud - Store and back up your content in iCloud.

I tried to download a tv show off iTunes on my iPad and it keeps saying I can't download it at this time. But I've paid for it already, how can I fix it?

I tried to download a tv show off iTunes on my iPad and it keeps saying I can't download it at this time. But I've paid for it already, how can I fix it?

Try to sign out of iTunes and sign back in, that usually fixes authentication problems.

Error (-69) attempting to download purchased video content to 160GB Ipod

I am attempting to download purchased video content from Itunes to my Ipod. Till recently there has been no problems. I believe this problem is actually stemming from the downloading of content to my computer resulting in faulty files that cannot be downloaded to my ipod. I am using a Dell XPS desktop computer running Windows XP Media Edition. All software relating to Itunes or my Ipod is up to date as of the writing of this post. My Itunes library, music and video files are downloaded to an external Hard drive rather than to my desktop because of the massive amount of data. As of about two months ago I noticed that many of my songs (about 1 out of every ten and many of which had been fine for months prior) was in some way corrupted. However my Ipod still has many of these same songs that work fine. Sooooooo. First- How do I replace individual songs or at the very least download all music and selectively delete duplicates. And Second- figure out what is causing BRAND NEW video files to download messed up. Any advice would be helpful. Thanks

See this trouble shooting article.
iTunes displays error 69 when syncing iPod.

Can you still purchase videos with itunes 6??

Like everyone else I downloaded itunes7, at first I got all error messages, and missing files. I spent 3 hrs. on the phone with Apple technicians and they had me download itunes7 and quicktime separately. Now I can at least open itunes, but that is about it. Itunes played audio but no video, but I went in and disabled the 3D from my video, now the videos play but are fuzzy and freeze. I have a 60GB ipod which I am afraid to sync with my computer. Does that mean if connect my ipod to my computer for synching, that will screw up my ipod?? I tried to uninstall itunes7 and its components and load the itunes cd that came with my ipod itunes 6.01 but it wouldn't work. In my itunes library it doesn't list videos anymore. Only TV shows, music and podcasts? Where did the video listing go? My 60GB ipod was recently purchased with an extended warranty, do you think if I return it and purchase a 80GB with the itunes cd and install that, it might work better? Can you still purchase videos if I manage to somehow get back itunes6?? The Apple technician said they would get back to me but of course they haven't. One last thing, I can finally connect to the itunes store but when I preview a video it freezes.
Dell Dimension 8300 Windows XP P-4 512MB ram

Welcome to Apple Discussions!
While I haven't tried, I would image the answer is no.
Usually when iPods are released with a new iTunes version, they aren't made to be/are made not to be compatible with previous iTunes versions.
It may work, but I can't be sure either way (someone else may have tested this).
In the past, even if iTunes updated the iPod, there tended to be problems syncing.
btabz

Can't download purchased video to my ipad, even though I paid for them on iPad, haven't got access to computer as I'm away from home, need to be able to download whole movie as internet In hotel is awful, any ideas would be great

Similar Messages

Maybe you are looking for