Can't Download Purchased

I purchased the first season of family guy and the Italian Job, however only the first three episodes of family guy downloaded and thats it. I checked for purchases and it states that i did purchase the whole season and the movie as well, how can I download them then?

you gotta love me!, i found a way to move the movie into the tv shows, I know that it's going to long, so stick with me:
open "my computer" and find your "downloads" file in the "itunes music" folder. Then open another "my computer" and get into your itunes "tv shows" folder. Lets say you have 2 folder's in there, your "downloads" folder and a "family man" folder, one containing your missing episodes (downloads), and the other your episodes that you know you have (family man). On my computer 1 click into downloads folder and go all the way till you see the missing episodes, NOT THE THE FOLDERS, you want the files.
On my computer 2 open "your family man" folder, and drag missing episodes into "family man" folder.
Once you have that, you will be able to see the missing episodes in the movies section of itunes.
To get the movies into tv shows:
Simply right click on the movie, select "get info". Go to the video tab, at the top. Look for "Video Kind" and switch to "Tv Show".
iF you have any questions please ask

Similar Messages

I have a windows pc. How can I download purchased items which have become corrupted on my PC. I can't use iCloud

I have a windows pc. How can I download purchased items which have become corrupted on my PC. I can't use iCloud without an Apple device. I have gone into purchased but next to each title it merely says 'downloaded'. I need to download them again. It will cost a fortune to re-purchase the corrupted music!

I tried that but it just shows 'downloaded'. There is no little cloud next to that wording. On an Itunes help page it shows a 'library icon' once you have logged in but that does not appear on my version of ITunes which is 11.1. I have lost so many peices of music! Is this some ploy by Apple to get you to buy them all over again?? Thanks for you response, if you can think of anything else I would be most grateful

Automatic Downloads and Strange Error Message: "You can auto-download purchases on this computer with just one Apple ID every 90 days"

Hi gang-
Yesterday I noticed that iTunes on my iMac had not auto-downloaded several new songs that I had recently purchased on my iPhone.    In iTunes Preferences, under Store -> Automatic Downloads, I always have Music selected so all songs purchased from any device using my Apple ID normally download automatically.
To troubleshoot this, I double-checked my Preferences and sure enough, Music was de-selected under Automatic Downloads.   I then Selected it and clicked OK.   Here's where it gets weird and I get this error message:
This computer is already associated with an Apple ID. You can auto-download purchases on this computer with just one Apple ID every 90 days. You cannot associate this computer with a different Apple ID for 84 days.
I read and re-read this message and none of it seems to apply to me.   I have only one Apple ID.   I am currently logged in with iTunes to that one Apple ID.   All my iTunes Music ever has been purchased with that one Apple ID.   I am not trying to associate this computer or any other with a different Apple ID.
I logged iTunes out and then back in again and tried all the above- but same error message.
So, as it is now, I am unable to turn on Automatic Downloads in iTunes.
Anyone know what the heck is going on?
Thanks!
Dave

Hey gang-
Okay, this gets more and more bizarre.   I sent a support email to Apple and basically they said "...it seems that someone else associated your Mac with their Apple ID. That's the reason your purchases won't download."
Yikes!   My wife and I live alone- and we have exactly one and only one Apple ID.    Would somebody have needed physical access to my iMac to do that?
Support then said "You can view which devices or computers are currently associated, remove unused devices or computers, and see how long before they can be associated with a different Apple ID from the Account Information page in iTunes on your computer."
Okay- so I logged into My Account in iTunes.   On the list of associated devices, my own iMac is NOT on that list.   But I am logged in under the same Apple ID I've had for years on that iMac.
So my big question right now is...if my iMac (that I've owned for 5 years) has somehow been dis-associated from my Apple ID, how do I find out what Apple ID it is associated with?
Thanks gang for trying to help me unravel a mystery.
Dave
PS- Here's an Apple Tech article on iTunes associations, but it doesn't really go beyond what we've discussed above:
http://support.apple.com/kb/HT4627

Can't download purchased music to video iPod

I can't download purchased music and videos to my new 30GB video iPod.
When I try to copy videos or purchased I get an error "iTunes has encountered a problem and needs to close" and iTunes quits after I close the dialog.
I ran the iPod Updater 2006-01-10 and Restored my iPod. I can download mp3s and a video I created in QT Pro but not purchased music or videos.
I uninstalled all previous iPodSetup installations, iTunes, QuickTime, rebooted and deleted the iTunes prefs file at:
C:\Documents and Settings\All Users\Application Data\Apple Computer\iTunes\SC Info\SC Info.sidb
I reinstalled iPod Updater 2006-01-10 and iTunes 6.0.2 and rebooted.
The problem remains.
Generic Windows XP Pro 3GHz P4, 1GB RAM

The problem is on my home computer. I am able to download the same purchased music from my work computer. I've not tried downloading it from my home computer while logged in as a different user. I'll try that tonight. The error message can be viewed at http://knouse.org/images/ituneserror.jpg
Gigabyte GA-8iK1100 MB, 3GHz P4, 1GB RAM, PNY Verto Geforce4 Ti4200 Windows XP Pro 20GB 3rd Gen iPod; 30GB Video iPod

My app account has been deleted from appstore,and i can't download purchased items on my new imac

my app account has been deleted from appstore,and i can't download purchased items on my new imac
what should i do?i purchased aperture 3 and final cut pro

"my app account"
Click Account under Quick Links right side of the App Store window then sign in.
If you can login using your Apple ID, then your account is in good standing.
Otherwise try here > Apple ID: "This Apple ID has been disabled for security reasons" appears

Can't download purchased video to my ipad, even though I paid for them on iPad, haven't got access to computer as I'm away from home, need to be able to download whole movie as internet In hotel is awful, any ideas would be great

Can't download purchased video to my ipad, even though I paid for them on iPad, haven't got access to computer as I'm away from home, need to be able to download whole movie as internet In hotel is awful, any ideas would be great, originally I manage to download to episodes but haven't been able to with the remaining

Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

How can i download purchases when 'this computer is already associated with an apple iD'

This has happened many times when using iTunes.
My iTunes is authorised with this computer, and i can make purchases off the iMac I'm using and
have the music be in my iTunes library.
BUT, I also have an iPad, and I've downloaded a few songs off iTunes on my iPad, and I'm having trouble
re-downloading them to my Mac.
I went into my user>purchases>download all
but it came up with a notice saying:
'This computer is already associated with an apple ID,
You can download past purchases on this computer with just one Apple ID every 90 days.
You cannot associate this computer with a different Apple ID for 64 days.'
Please help? Ive seen this notice before, and I think i just hit 'Okay' but I can't download my songs to my mac now.
Thanks a lot xx
-Olivia M

To move the purchases to your computer, click here and follow the instructions. If desired, click here and ask the iTunes Store staff if they'll waive the waiting period.
(122818)

I can't download purchased apps in iTunes 11?

I downloaded iTunes 11 for my PC. I can download my purchased music and movies/tv shows, but I can't seem to download my purchased apps. Whenever I open the apps page in my library, nothing comes upavailable for download like in the music tab. I've purchased at least 50 apps from my old iPod Touch, and I want them on my computer from iTunes since I no longer have the iPod Touch.Why aren't my purchased apps showing up? How can I download them again?

Hello HumphreyWilliams,
You can always redownload your purchased content for free. I have linked to an article that will show you how to access your library of purchased content.
Download past purchases
http://support.apple.com/kb/ht2519
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

Can't download purchased content. "Unable to check for available downloads"

I can no longer download purchased content. Each time I check for available downloads I get an error message that says "Unable to check for available downloads. The iTunes Store is temporarily unavailable. Please try again later."
The screen says I have 17 itunes downloads available but cannot download them. The most recent purchase I am not able to download is Season 3 of Dexter in standard def and some other season passes. This is really annoying; I already paid for the content and am not able to watch it...

After sending two e-mails and recording a screen-cast video solved the problem.
Source: http://posterous.thisux.com/fixed-itunes-9-error-unable-to-check-for-avai

Can't download purchased apps

I used to have Lion but my Mac was too slow, so I decided to reinstall Snow Leopard. Then I updatd the software so I could get the App Store.
Next step would be to go to "Purchases" and download all apps I had bought (apart from Lion and any app that asks for it as a system requirement).
But I can't download any app! Even the ones I'm absolutely sure I had before upgrading to Lion. Thus, the problem seems to be that I can only download the latest version of those apps, which in turn means I would need Lion again.
Is there any way of downloading the latest version of those apps that will still run on my OS?
Any help would be greatly appreciated!

Afraid not.
Open the App Store then type in the name of one of the purchased apps in the search field top right corner of that window then select the app under Search results.
Under Infomation on the right you should see: Requirements
That is the minimum requirement.

Can't download purchased movies to itunes on PC

Bought 3 movies in itunes (v 11,0,2,25) on my PC Windows 7 but can't download to itunes library on my PC. Have bought a couple dozen before without a problem. The message I get "There was a problem downloading. Part of the file seems to be corrupted. Check for Available Downloads from the Store Menu". When I go to Store menu and check for available download, it starts to download each one of them and each one ends without the download complete. I did download one of the movies to my iphone without a problem.

Go to the iTunes Store and select "Purchased" from the Quick Links side bar on the right. Go through all the tabs to download again for free

Can't download purchased music from iTunes from an authorized Mac

I went from a PC to a MacBook Pro in September. When I try to play a particular album, it's got that exclamation point after all the songs on it. After doing a lot of research, I think this happened when I was still using my PC. So what I moved to my Mac didn't include this album (and lots of other songs, but this was a fairly recent purchase on my PC). And my backups to Mozy don't have the missing music either. When I go to Purchased in Store, the downloaded is greyed out and I can't download it again to my Mac. My Mac is authorized as one of the 5 allowed. This album is on my iPad, but I've looked everywhere and can't figure out how to sync my iPad to my MacBook as opposed to Mac to iPad. Any suggestions? I'm pretty frustrated. I have lots of missing songs and from looking for my answer here, I see it's a common problem. But I should be able to download it again to my Mac if it's authorized, right? Thanks!

Bumping for a reply. Any help would be appreciated.

Can't download purchased song

I purchased one single song and get an error msg -3259 saying it can't download, the network connection timed out. I've tried upgrading my Itunes, restarting my Itunes, and have checked my internet connection making sure it is active at the time of download. The Apple help e-mailed me and said it might have something to do with my McAfee program but my subscription has ended. I have never had trouble downloading a song for this long (been trying for 4 days).
Dell e1505 Windows Vista

Hi Senile24,
Thanks for visiting Apple Support Communities.
I recommend the troubleshooting steps in this article if you continue to see the "service is temporarily unavailable" message:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best,
Jeremy

Can't download purchased movie

Rented a movie & purchased another: now we can't download the purchased movie: Cloudy With a Chance of Meatballs.
Order Number: MGVLYZJDT7
Receipt Date: 08/13/11
Order Total: $18.98
Cloudy With a Chance of Meatballs
Write a Review Report a Problem
Chris Miller & Phil Lord
Movie
$14.99
The Sisterhood of the Traveling Pants
Write a Review Report a Problem
Ken Kwapis
Movie Rental
$3.99
Order Total:
$18.98
Please retain for your records
Please See Below For Terms And Conditions Pertaining To This Order.
Apple Inc.
You can find the iTunes Store Terms of Sale and Sales Policies by launching your iTunes application and clicking on Terms of Sale or Sales Policies
Answers to frequently asked questions regarding the iTunes Store can be found athttp://www.apple.com/ca/support/itunes/

You've posted to the iTunes Match forum, which your question doesn't really pertain to. You'll get better results posting to the iTunes Store forum: https://discussions.apple.com/community/itunes/itunes_store

Can't download purchased album

HELP! I bought Shakira's album (Shakira) 3 months ago, but now I can't download it on my Mac! It shows 'Purchased', but when I go on my account, Purshased itens, it doesn't show the album.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Can't Download Purchased

Similar Messages

Maybe you are looking for