Can't download purchases, iTunes wrongly says "network connection timed out"

Apple surely charged my account the $19.99 for my latest HD movie purchase, but I haven't been able to download it, or the 6 other files I have pending! 
Connection works perfectly, I've restarted cpu several times, deactivated firewall, deleted & reinstalled iTunes, deleted tmp files, nothing works!! I've been at this for 3 days to no avail, Please HELP!!

Hi, thanks for your reply...
I've tried that before and just tried it one more time before replying to you... nada! I was hoping it was just a glitch and it would fix itself, but after 3 days I'm just annoyed. Like I said, I've even deleted iTunes and reinstalled it, that did nothing either :/

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