Can't download, save, or print pdf links on some webpages.

On a couple, but not all, of my financial institutions webpages, I can't download the statements and save them as pdf.
When I click the pdf link, a page opens showing the statement, but to see it all, one has to scroll the screen. When I try to print it, by clicking File on the toolbar, the pulldown menu gives me only the option of Print Largest Frame which prints only what is visible on the screen in the window. When I try to save by going to File, then Save As, a window opens for print options giving me two format choices: Page Source (html) or Web Archive, but no pdf. The statements never download, nor open as pdf.
What is odd, is that this issue is not common to all financial institutions. On some, the statements read, load, save, and print as pdf just fine.
I have updated the Adobe Reader, and all software on my Mac.
Anybody, please help!

Hi,
You might have better luck using a different browser.
Google Chrome
Or Mozilla Firefox

Similar Messages

How to save and print PDFs?

For some reason, I am no longer able to save or print PDFs that I download from the internet. This problem developed in the past 2 days, and I never had this problem before. I am able to see the PDF when I download it, but when I go to the saved file, I get a message saying that the file can't be opened because it is empty. In other cases, I would get a message saying the Adobe Reader couldn't open the file because it is not supported, and I also get a message saying that the website blocked Adobe Reader. When I try to print, I get a blank page. I had been using Preview as default to read my PDFs. I thought maybe the problem was that I should be using Adobe Reader as default, so I switched to that. That didn't help the situation. Then, I tried removing all my versions of Adobe Reader entirely from my computer. I could, however, not figure out how to set Preview as default, again, and I still was not able to save or print any PDFs. Next, I installed the latest version of Adobe Reader, fresh, in my computer. Now I'm back to square 1. And I still don't know how to set Preview as the default reader. But I don't think that's going to make any difference, as it was the default reader when this problem began. My operating system is OS X 10.8.5. My Safari is 6.1.3. Please help!

Plus, as I said, I had this problem BEFORE I used the Adobe Reader as the default. In fact, I switched from Preview, to Reader as the default only because I was having the problem and I thought it would help (which it didn't). I would now like to switch back to Preview as the default, but don't know how to do this. Can you tell me how?

Cannot save or print pdf from safari in Snow Leopard

Just recently have been unable to save or print PDF documents from two different websites using either Safari or FireFox on Snow Leopard (10.6). The same websites can be accessed, saved or printed on a different computer using Safari and Lion (10.7). Looking for help.

Found a previous post that suggested doing a Right Click on the PDF form in the Safari Window and then printing from the pop-up menu. This does work. Also, on one of the PDF forms there was a pop-up menu at the bottom of the form that appears only when you move the mouse pointer to the bottom of the form. From this memu I could either save or print. But, just using the Safari File>Print command did not work.
Although both of the alternate techniques work, it is still a mystery why this behavior should suddenly appear.

Where can I download HP Easy Printer Care Software

Hello,
Can anyone tell me where I can download the HP Easy Printer Care Software? I'm running Windows 7 SP1 Ultimate [32-bit], and I have a HP Color LaserJet 3800dn printer. I would really appreciate any help concerning this matter.
Thank You.
( ͡° ͜ʖ ͡°) if you don't stand for something, you'll fall for anything...
OS: Windows 7 x32 Ultimate SP1|| MoBo: ASUS P4P800-E Deluxe || CPU: Socket 478 for Intel(R) Pentium(R) 4 (Northwood) 3.00GHz [D1]|| Ram: 2GB of 400MHz Dual DDR RAM (Corsair)
GPU: Radeon HD4650 2Gb || Monitor: Acer H274HL (HDMI) || HDD: 1Tb Western Digital Black Drive || DVD ROM: SONY DVD RW DRU-830A ATA Device || Blu-Ray DVD ROM: LG HL-DT-ST BD-RE GBW-H20L

jabzi wrote:
Hello Vze2mp9g,
Please find below the link to download the software available for HP Color LaserJet 3800dn printer.
LaserJet 3800dn software
Or Copy paste the below URL in browser ..
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=sg&prodNameId=500937&p...
If the issue still persists, then call HP Tech Support (US) for further assistance.
If you are in US , the toll free # is 1-800-474-6836 .
If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.
Regards,
Jabzi
Help the community by marking this post .
Was your question answered? Mark it as an Accepted Solution!
See a great post? Give it a Kudos!
I work for HP
If vze2mp9g wanted to know where to download the "Generic/Universal Printer Driver", he would have ASKED for that! Anyone could find what you gave him as a pathetic answer! Worse of all, you are more than likely getting paid for that answer!
What was asked is "where can he download "HP Easy Printer Care" software!" I have the same printer with the same problem! If it's no longer available, then just say that it's not available! If you have to PURCHASE (buy it with money) it, then say how can he purchase it!
I know that ENGLISH is a hard language to learn, but even if you look up all the words in the question on your iPad/iPod/iPhone/Android/ or what ever you have, you'll find all the meanings of the words. If you still don't understand the question, then it's English Grammer you don't understand.
I'm asking you very nicely not to send customers on a "wild goose (a bird) chase", and be straight forward with your answer! I, personally, have called HP technical support when I first purchased my HP Color laserJet 3800dn printer, and they immediately recognized that I wasn't the average PC user who almost knows nothing about computers, and we "troubled shooted" the problem, and I was able to fix the problem without taking it to a HP dealer to fix!
This coming Monday, June 17, 2013, I will call HP at the number your provided, and ask them if the HP Easy Printer Care software is available, and how can I obtain it. I will also mention the customer service support on HP's website forum was bad! Good customer service is to ASSIST (HELP) the customer and not just give the customer some generic answer which leaves the customer asking why wasn't the question answered "No, HP Easy Printer Care Software is no longer supported, if you want, you can download the universal printer driver for your printer." End of question.
Thank You.

Adobe Reader XI won't launch, can't download or open existing PDF files.

Running Windows 7 and have had no trouble with PDF files until few weeks ago. Now Adobe Reader Xi won't execute and I can't download or open existing PDF files using Adobe. Interesting that I can open existing PDF files unsit PaintShop Pro X4 but not in Adobe. Have unistalled and reinstalled Adobe Reader XI several times with no change in problem.

You can try using Windows Explorer to navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement

How can I download and view a pdf with iphone?

How can I download and view a pdf with iphone?

If the PDF is an email attachment, you can view it by tapping on the attachment icon while you are viewing the email message. Another option is to set up a dropbox account and then use a computer to drop the PDF into your account. Install the iOS dropbox app and you can view PDFs there that way.

How can I download a form in PDF without a paid subscription. I am willing to pay for the subscription.

How can I download a form in PDF which I just created without a paid subscription. I am willing to pay for the subscription.

Hi Ramesh,
You're very kind.
Thanks!
Allan
On Sat, May 2, 2015 at 2:05 PM, rjsivaraman <[email protected]>

New iMac running 10.8.3 and Safari 6.0.3. Can't download most files--even pdf. Get a full black screen and no download. Will download same undownloadable files if I use FireFox. Any help?

New iMac running 10.8.3 and Safari 6.0.3. Can't download most files (even pdf) or applications. Get a full black screen and no download. Can successfully download the same files using FireFox. Have tried all the usual stuff--resetting Safari, etc. Any help?

From the Safari menu bar, select
Help ▹ Installed Plug-ins
Besides the following, what plugins are listed?
iPhotoPhotocast
Java
QuickTime
Shockwave Flash
WebKit built-in PDF

How to print all links in a webpage. IE has had this for over 10 yrs.

This has been an option in IE since day 1, but I do not see any way to have Firefox print all links in a web page.

Firefox Has an add-on called Download them all which will enable you to print all links in a webpage. Here is the link to the add-on:
https://addons.mozilla.org/en-US/firefox/addon/downthemall/
I hope this will help :)

Can't find Save As Optimized PDF in Acrobat X Standard.

I just bought and installed Acrobat X Standard, but cannot find the Save As > Optimized PDF option. I have seen and used this option before in Acrobat X Pro, and it was one of the reasons I bought Acrobat for myself. Adobe's own website says that this option is available in Acrobat X Standard. My File > Save As menu has options to save as PDF, Reduced Size PDF, Certified PDF, Reader Extended PDF, and the other format options but no "Optimized PDF" option.
Does anyone know what might be going on here? I've tried to look through Acrobat's Preferences to see if I missed something that would enable this option, but I haven't seen anything. Can this be fixed? I didn't fork over a bunch of money to have one of the few options I wanted not be available. If not, is this grounds enough for me to get a refund? I'd appreciate any help I can get.

Any idea what can I can expect if I try to explain this to Adobe Customer Service? I bought the software as a download from Amazon, which will not refund software downloads I just learned. I'd say that since Adobe's website provides incorrect information, and I based my purchase off of that incorrect information, that they should do something for me, then fix their website so it doesn't happen again.
I see that my only two options to talk to customer service are via phone or online chat. I have no idea how helpful or unhelpful Adobe customer service is (i.e. do they use foreign hard-to-understand call centers or stock-answer chats). Does it seem like I'd have any chance in the world of communicating this fairly complicated situation and getting an actual resolution from someone? Is there any email address somewhere I can contact? That way I could copy and paste the link to the incorrect page on Adobe's website. If Adobe can't provide me with a refund of some sort, maybe they could just upgrade me to Acrobat Pro or something. If this is going to be nothing but a many-hour nightmare to try to deal with, though, I'll just eat the money I've spent.
As a last ditch effort, is it possible to upgrade from my existing Acrobat Standard to Acrobat Pro without having to buy a whole new copy of Acrobat Pro?
Geez, what a mess. Thanks for your help.

I would like to download my Acrobat export PDF ans for some reason it gone from my computer, how do I do this? I have renewed my anual subsciption, but there is no where on the website where I could obtain a link to my product download, please help

I need to download my Acrobat Export PDF pro, where could I do this? I can not find the link in (my account) as I have already renewed my annual subscription. PLEASE HELP

It isn't something you download. Sign on in Adobe Reader and the Export button just works.

No longer possible to save or print PDF files from browsers

I am suddenly having a problem saving or printing PDF files from the browser, but it extends to all browsers in OS X. I can view the PDF normally but if I try to print as PDF all it shows is two black pages. Then if I try to save as a PDF it tells me the document could not be exported. I just tried this with a PDF and the only way I could get it was via Windows running on Parallels. I've already tried resetting the printer by removing and adding it again with the alt key pressed but this made no difference.
This all started about a week or so ago and I just ignored it at first thinking it was something wrong with a particular file but now it's happening in all cases. I'm running the latest 10.7.3 on a new Mac Pro and everything is up to date. Does anybody know what might be causing this?
Thanks
Ashley

Quit Safari.
Open the Library folder in your home folder as follows:
☞ If running Mac OS X 10.7 or later, hold down the option key and select Go ▹ Library from the Finder menu bar.
☞ If running an older version of Mac OS X, select Go ▹ Go to Folder… from the Finder menu bar and enter “~/Library” (without the quotes) in the text box that opens.
Delete the following items from the Library folder:
Caches/com.apple.Safari/Cache.db
Preferences/com.apple.quicktime.plugin.preferences.plist
Preferences/QuickTime Preferences
Relaunch Safari and test.

Can't download word docs or PDF's from Google Docs

I cannot download word docs or pdf's from Google docs. I can download MP3's.
I get an error message saying IE can't find the website.
The google docs forum response to this problem was to uninstall the current version of Flash and install Flash 10.1 I'd like to try this suggestion but don't know how to implement the procudure or where to find Flash 10.1 and choose which version of it to install
What is the best way to do that?
I currently have Flash Player 10.3.181.14 installed
I use IE Ver 8.0.6001.1870
And Windows XP pro version 5.1.2600 SP 3 Build 2600
Thanks in advance for any help you can offer

I cannot quite understand how Google Docs is related to Flash Player. But anyway, to revert to an earlier Flash Player version
downoad the FP uninstaller from http://kb2.adobe.com/cps/141/tn_14157.html and save it to disk;
download the archived FP 10.1 installers from http://kb2.adobe.com/cps/142/tn_14266.html and save it to disk;
close all browser instances, then run the downloaded uninstaller;
extract the latest 10.1 installer (ActiveX for IE, plugin for other browsers) and run it.
Don't hesitate to ask again if my instructions are not clear.

How to remove Print pdf link below the reports?

How to remove print pdf(only pdf. i need html) report which is available below the reports? I am not asking to remove it from the print icon at the left bottom of the page. I need it to be deleted from the link in the middle of the page below the report.

Go to
C:\OracleBI\web\msgdb\messages\controlmessages.xml
Then
Remove The below Tag From the control messages.xml
<sawm:if name="enablePDF"><a class="NQWMenuItem" name="pdf" href="javascript:void(null)" onclick="return PortalPrint('@{pdfURL}[javaScriptString]',@{bNewWindow});"><sawm:messageRef name="kmsgDashboardPrintPDF"/></a></sawm:if>
After that Restart the server.
You will not find the pdf link
Edited by: 848525 on Apr 21, 2011 4:17 AM

Can one stop Firefox from printing PDF Protected files

Locking as a duplicate. Please continue with [/questions/992183]
Fire Fox prints PDF Protected files. How do I stop this from happening and letting users steal my work?

Basically if an image is published it is likely to be copied one way or another. Maybe consider watermarking and or only providing low resolution copies of images in such pdf s.
I will close this question. Anyone wishing to give detailed advice may do so in your original thread
* ''Firefox allows the printing of PROTECTED files on my server. WHY?'' [/questions/992183]
I could certainly copy an image from a pdf displayed or downloaded by browsers other than Firefox.

Can't download, save, or print pdf links on some webpages.

Similar Messages

Maybe you are looking for