Can't download software installation CD on new Visa

When I try to download the Zire 72 software installation CD to my new computer, which has Vista premium, I keep getting 2 different errors. The first one is: 1607-unable to install InstallShield Scripting Runtime, and the second one is: 2738- Internal error. I need to put this software on my computer, it was on my older computer, but need it on this one. Please tell me what I need to do. Thanks
Post relates to: Zire 72

You are having an issue with the Windows installer.
Click on the following link to the kb.palm.com webpage for the article regarding '1607: Unable to Install Installshield Scripting Runtime' (when trying to install Palm Desktop)
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=20727
Follow the instructions in this article and see if you can resolve the error message. If that doesn't work, I can provide the "clean" uninstall instructions for Palm desktop.
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://kb.palm.com/wps/portal/kb/na/zire/72/unlocked/home/page_en.html
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.

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