Can't Download Some Files

We're experiencing something similar with some of our files... but a little bit different.
I had originally posted this in response to another post, but I think the problem we're experiencing may be different... so I started a new post.
Some, but not all, of the video files on our iTunes U throw an error when you try to download them.
When you click on the 'Get' icon, there is a popup error message:
"There was a problem with "Media File Name". An unknown error occurred (-2114)."
I've seen a couple of different icons associated with this popup -- I'm getting an exlamation point stopsign with the iTunes symbol on it, while another user is getting a red circle containing a white X.
Not all files on our system are causing this problem.
Any thoughts?

Can you provide us with a link to the specific collection(s) that are experiencing download issues? This and any other information (OS version, iTunes client version, reproducibility, etc.) you can provide us initially will assist us in our investigation.

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