Can't download songs from iCloud in Canada, purchased from Hong Kong iTune Store
I have an Hong kong apple account. Now I'm in Canada, and I bought a song on iTune store. It was downloaded to my iCloud but I can't get that song from iCloud to my Mac.. Why is that so?? Is that related to the regions I am staying right now?
Hello holi890
Try signing out of your iTunes account and deauthorize. Once that is done sign in and Authorize the computer to see if that resolves the issue. If it still doing the same thing, then check out the second article to troubleshoot access to the iTunes Store.
iTunes Store: Authorize or deauthorize your Mac or PC
http://support.apple.com/kb/ht1420
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
-Norm G.
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