Can't download songs to ipod and can't restore it

This morning my new 30 GB ipod (it has 3 weeks and only used ir a few times)was working fine with itunes installed on my Dell Inspiron 600m running on Windows XP. When I triend to dowload new songs to it I got this message:"Attempting to Copy to the Disk Jovi's Ipod Failed.An unknown error occurred (-69)." I tried to reset the ipod and got a file with an exclamation symbol and under it www.apple.com/support/ipod. Since then itunes and ipod updater fail to recognize the ipod. I installed the newer versions of both programs and every time a try to run the ipod updater it has a message that says "service error" so I can't restore it either. I reinstalled both programs' previous versions then, but they still don't recongize the ipod.I also restarted my computer and tried another USB, but nothing seems to work. Does anyone suggest another thing to do before I give up? Should I change it or send it for repair? I don'trust on that last one.

I found out how to restore the ipod. Follow instructions to reset the ipod. When the apple logo appears, press center button and play/pause button at the same time until you see a green checkmark. At this stage the ipod is on "disk mode". Then run the ipod updater. It takes some time to initialize but it works. You can restore your ipod but you'll miss everithing you have downloaded on it. Once restored, itunes recognizes your ipod again. I still can't download all my music files to the ipod. I keep getting that unknown error (-69) message.

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