Can't download the digital booklet of a purchased album.
Hello, guys. I purchased an album on a divice(my iPhone), but when I opened my computer, itunes didn't download the digital booklet automatically. And the digital booklet can't be downloaded at the 'purchased' option. I really need the digital booklet, what should i do? Thanks for your help.
I tried a few things. Not sure which one made it work. These are from an HP standpoint.
One attempt was going to the Edit toolbar/Preferences/Store button and click Always check for downloads and click the Books box.
The second was by going to View/Show Sidebar. Then under Store, doing a left click on the "Purchased" and select "Check for available downloads."
Hope that helps.
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And it costs money to call iTunes support? I think that's pretty low... Any suggesstions?Nevermind, I found the answer. I went to View>Show Downloads and there was one download available for the digital booklet.
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Hi cruzansingerboi,
Welcome to Apple Support Communities.
It sounds like you've downloaded tracks on your iPhone and you want to download those same tracks on your PC. The article linked below will walk you through downloading previously purchased tracks on another device.
Download past purchases
http://support.apple.com/kb/HT2519
You can also transfer the purchased content from your iOS device to your computer, as shown here:
iTunes Store: Transfer purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
And, you may be interested in enabling Automatic Downloads of purchased content on your devices.
iTunes Store: How to enable Automatic Downloads
http://support.apple.com/kb/HT4539
I hope this helps.
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Thinkpad Windows XPTry the QuickTime forums.
http://discussions.apple.com/forum.jspa?forumID=943 -
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Install Acrobat Reader.
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Anyone else have this problem and know how to fix it???
Please and thank you, in advance
It's not on iPod, it's on the computer labtop that this is happening. Figured it prob wouldn't work on an iPodHello fellow iTunes users. My issue is related to the one above.
I can successfully download the digital booklet included with Taylor Swift's Red Deluxe album, but when I try to open it in Adobe Reader (and the pdf reader included with Windows 8), the following error screen appears:
I have tried to re-download the file several times - and on a different computer. Is Apple aware of this issue and, if so, is there a fix for it? Both are using Windows x64 versions. One is running Windows 7, the other running (the truly awful) Windows 8.
Many thanks.
p.s. I upgraded to iTunes 11 before this purchase and I find iTunes 11 to be a marked improvement on v10 and the only reliable media player that I am able to use on Windows 8, so congratulations Apple for doing a better job than Microsoft when it comes to Windows 8 compatibility, lol! -
Hello, I just purchased a album and I could't download de digital booklet, how can I try again to download it?
Hey ther Rafa Guti,
It sounds like you need to download the Digital Booklet that came with your purchase as it did not download correctly the first time. You can get it again from your purchased history with the following article. Depending on the platform you are downloading to, the instructions are a bit different so choose the correct steps from within:
Download past purchases
http://support.apple.com/kb/ht2519
Thank you for using Apple Support Communities.
Take care,
Sterling -
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Please please help me, if you know how.
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How to view the digital booklet itunes??
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does it use to happen???Hey markfrommillington!
Here’s an article that can address that question for you:
iTunes Store: Frequently Asked Questions for iPhone, iPad, and iPod touch
http://support.apple.com/kb/ht1689
I purchased an album on my iPhone, iPad, or iPod touch that contained a music video and a digital booklet. Where did it go?
Bonus items, such as music videos, will download directly to your iPhone, iPad, or iPod touch. Digital booklets are available in your download queue when you log in to the iTunes Store on your computer. Find more information about syncing digital booklets.
Thanks for being a part of the Apple Support Communities!
Cheers,
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I'm not sure, but is it a PDF? Do you get an error, is it corrupted?
Ask here to re-grab it.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
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