Can't download the mac app store?

I went to ''Software Update'' and everything, and it still isn't working. I've done it over and over. Please help.

You didn't say what operating system you have, however, assume you have Snow Leopard 10.6, since OS X Leopard 10.5 and earlier can't access the mac app store.
You need to have OS X 10.6.6 Snow Leopard or later for the mac app store application to work. You can download the combo 10.6.8 update from  http://support.apple.com/kb/DL1399 which will have the mac app store application included.

Similar Messages

  • My mac app store has disappeared from my dock and when i pull it up in finder it says it is damaged. how can i download the mac app store software?

    my mac app store has disappeared from my dock and when i pull it up in finder it says it is damaged. how can i download the mac app store software?

    Delete the App Store app by dragging it and dropping it into the Trash.  Then download and install the appropriate update combo for your version of OS X;
    Install new MAS app -
    OS X Mountain Lion 10.8.3 update combo
    http://support.apple.com/kb/DL1640
    OS X Lion 10.7.5 update combo
    http://support.apple.com/kb/DL1583
    OS X Snow Leopard 10.6.8 v1.1 update combo
    http://support.apple.com/kb/DL1399

  • I have a macbook pro the early 2007 version. How can i download The mac app store and will i be able to use the iLife'11?

    I have a macbook pro the early 2007 version & i am new to the mac apple world. How can i download The mac app store and will i be able to use the iLife'11? I want to buy the iLife software but I am not sure if it will work on my computer.

    Hi Kristy,
    Update to 10.6.8 to use the app store.
    Your MBP's hardware requirements should be fine for iLife 11:
    http://support.apple.com/kb/HT4163

  • How do I download the Mac App Store using OS X 10.5.8

    how do I download the Mac App Store using OS X 10.5.8

    Well, you can cancel your Snow Leopard order if it hasn't already shipped. You need not wait on it as you can download Mountain Lion now that you have a redemption coupon (I assume that's what you meant by the email.)
    After Mountain Lion is installed you can download a free copy of Mavericks. This all assumes that your computer meets the requirements for Mountain Lion.
    Before you do any upgrade I strongly urge you to do this:
    Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    Personally, I would erase the hard drive then install the new OS X version. First, make a backup of your files from which you can later restore.

  • I have a MacBook with OS X 10.5.8 and I purchased a Mtn Lion OS up grade and it keeps telling me to install via the Mac App Store, but I can't get the Mac App Store installed on the MacBook it wants at least 10.6.6 so I seem to be stuck . Help

    I have a MacBook with OS X 10.5.8 and I purchased a Mtn Lion OS up grade and it keeps telling me to install via the Mac App Store, but I can't get the Mac App Store installed on the MacBook it wants at least 10.6.6 so I seem to be stuck . Help

    ChuckPhilyaw wrote:
    I have a MacBook with OS X 10.5.8 ...
    The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
    It is Not available as a download... It is a Paid Upgrade.
    Do this first...
    Check that your Mac meets the System Requirements for Snow Leopard...
    Snow Leopard Tech Specs  >  http://support.apple.com/kb/SP575
    If so... Purchase a Snow Leopard Install Disc...
    http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
    After the Successful Install, run Software Update to get the latest updates for Snow Leopard and iTunes.
    Be sure to make a Backup of your Current System Before Upgrading...

  • I can't access the mac app store even though I have 10.6.8!

    I have a MacBook 1.83GHz and I have just downloaded 10.6.8 and I have the mac app store in my dock but it has a line through it and says I need 10.7 to open it. Before downloading 10.6.8 I still had it in my dock but it said i needed 10.6.8 to open it.... I am really confused why I need 10.7 to open it as i thought you needed 10.6.8! How can i get the mac app store working!!???
    Katy

    You don't have the Snow Leopard version. Perhaps you didn't install Snow Leopard since you cannot download it. You must purchase it:
    Upgrading to Snow Leopard
    You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
    After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mavericks if your computer meets the requirements.
         Snow Leopard General Requirements
           1. Mac computer with an Intel processor
           2. 1GB of memory
           3. 5GB of available disk space
           4. DVD drive for installation
           5. Some features require a compatible Internet service provider;
               fees may apply.
           6. Some features require Apple’s iCloud services; fees and
               terms apply.

  • Can't download from mac app store. error7

    for the past few days I can't download from mac app store. new apps & updates.
    every time I try I get the message: 'We could not complete your request. There was an error in the App Store. Please try again later. (7)'
    anybody know the solution?
    thanx
    Neta

    Hi there, I am having the same problem, but with Error 13 instead. I can see apps I've downloaded in my purchased apps, but when I try to install them that's when I get the error message. See attached image!

  • I can not open the mac app store from my macbook pro, I can not open the mac app store from my macbook pro, I can not open the mac app store from my macbook pro

    Help...
    I can not open the mac app store in any way from my mac book pro
    please help

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Running 10.6.8, I can't access the Mac App store. WHy not?

    Running 10.6.8, I can't access the Mac App store. WHy not?
    Thanks,
    Ty Ford

    Apparently, 10.6.8 can't access the app store. How weird is that?
    When I get to the front door and try to get in, I get this..the app quits.
    Process: App Store [20498]
    Path: /Applications/App Store.app/Contents/MacOS/App Store
    Identifier: com.apple.appstore
    Version: 1.0.2 (63.1)
    Build Info: Firenze-630100~1
    Code Type: X86-64 (Native)
    Parent Process: launchd [95]
    Date/Time: 2012-06-27 10:13:00.711 -0400
    OS Version: Mac OS X 10.6.8 (10K549)
    Report Version: 6
    Interval Since Last Report: 3924860 sec
    Crashes Since Last Report: 8
    Per-App Interval Since Last Report: 12 sec
    Per-App Crashes Since Last Report: 8
    Anonymous UUID: 420C741C-8E1D-477C-8A9B-BBCFB0D59A0F
    Exception Type: EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Crashed Thread: 0 Dispatch queue: com.apple.main-thread
    Application Specific Information:
    abort() called
    *** Terminating app due to uncaught exception 'NSImageCacheException', reason: 'Cannot lock focus on image , because it is size zero.'
    *** Call stack at first throw:
    0 CoreFoundation 0x00007fff82904784 __exceptionPreprocess + 180
    1 libobjc.A.dylib 0x00007fff894f8f03 objc_exception_throw + 45
    2 CoreFoundation 0x00007fff829045a7 +[NSException raise:format:arguments:] + 103
    3 CoreFoundation 0x00007fff82904534 +[NSException raise:format:] + 148
    4 AppKit 0x00007fff8531b9cc -[NSImage _lockFocusOnRepresentation:rect:context:hints:flipped:] + 319
    5 AppKit 0x00007fff8531b883 __-[NSImage lockFocusWithRect:context:hints:flipped:]_block_invoke_1 + 100
    6 AppKit 0x00007fff852afc1d -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 178
    7 AppKit 0x00007fff8531b809 -[NSImage lockFocusWithRect:context:hints:flipped:] + 289
    8 AppKit 0x00007fff8531b6d3 -[NSImage lockFocusFlipped:] + 142
    9 App Store 0x000000010001c840 0x0 + 4295084096
    10 AppKit 0x00007fff852a4444 -[NSControl drawRect:] + 405
    11 AppKit 0x00007fff8529ccc5 -[NSView _drawRect:clip:] + 3390
    12 AppKit 0x00007fff8529b938 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1325
    13 AppKit 0x00007fff8529bca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
    14 AppKit 0x00007fff8529bca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
    15 AppKit 0x00007fff852c0c5a -[NSToolbarItemViewer _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 301
    16 AppKit 0x00007fff8529bca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
    17 AppKit 0x00007fff8529bca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
    18 AppKit 0x00007fff8529bca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
    19 AppKit 0x00007fff8529a00a -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 767
    20 AppKit 0x00007fff85299b2c -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 254
    21 AppKit 0x00007fff852963de -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2683
    22 AppKit 0x00007fff8520fc0e -[NSView displayIfNeeded] + 969
    23 AppKit 0x00007fff851d7c3b -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1050
    24 AppKit 0x00007fff851d77d2 -[NSWindow orderWindow:relativeTo:] + 94
    25 AppKit 0x00007fff851a3974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
    26 AppKit 0x00007fff851a1a91 loadNib + 226
    27 AppKit 0x00007fff851a11a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
    28 AppKit 0x00007fff851a0dd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
    29 AppKit 0x00007fff8519e35b NSApplicationMain + 279
    30 App Store 0x00000001000013f4 0x0 + 4294972404
    31 ??? 0x0000000000000002 0x0 + 2
    Thread 0 Crashed: Dispatch queue: com.apple.main-thread
    0 libSystem.B.dylib 0x00007fff8882c0b6 __kill + 10
    1 libSystem.B.dylib 0x00007fff888cc9f6 abort + 83
    2 libstdc++.6.dylib 0x00007fff83f0a5d2 __tcf_0 + 0
    3 libobjc.A.dylib 0x00007fff894fcb39 _objc_terminate + 100
    4 libstdc++.6.dylib 0x00007fff83f08ae1 __cxxabiv1::__terminate(void (*)()) + 11
    5 libstdc++.6.dylib 0x00007fff83f08b16 __cxxabiv1::__unexpected(void (*)()) + 0
    6 libstdc++.6.dylib 0x00007fff83f08bfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
    7 libobjc.A.dylib 0x00007fff894f8fa2 object_getIvar + 0
    8 com.apple.CoreFoundation 0x00007fff8295c969 -[NSException raise] + 9
    9 com.apple.AppKit 0x00007fff85296924 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4033
    10 com.apple.AppKit 0x00007fff8520fc0e -[NSView displayIfNeeded] + 969
    11 com.apple.AppKit 0x00007fff851d7c3b -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1050
    12 com.apple.AppKit 0x00007fff851d77d2 -[NSWindow orderWindow:relativeTo:] + 94
    13 com.apple.AppKit 0x00007fff851a3974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
    14 com.apple.AppKit 0x00007fff851a1a91 loadNib + 226
    15 com.apple.AppKit 0x00007fff851a11a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
    16 com.apple.AppKit 0x00007fff851a0dd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
    17 com.apple.AppKit 0x00007fff8519e35b NSApplicationMain + 279
    18 com.apple.appstore 0x00000001000013f4 0x100000000 + 5108
    Thread 1: Dispatch queue: com.apple.libdispatch-manager
    0 libSystem.B.dylib 0x00007fff887f6c0a kevent + 10
    1 libSystem.B.dylib 0x00007fff887f8add _dispatch_mgr_invoke + 154
    2 libSystem.B.dylib 0x00007fff887f87b4 _dispatch_queue_invoke + 185
    3 libSystem.B.dylib 0x00007fff887f82de _dispatch_worker_thread2 + 252
    4 libSystem.B.dylib 0x00007fff887f7c08 _pthread_wqthread + 353
    5 libSystem.B.dylib 0x00007fff887f7aa5 start_wqthread + 13
    Thread 2:
    0 libSystem.B.dylib 0x00007fff887f7a2a __workq_kernreturn + 10
    1 libSystem.B.dylib 0x00007fff887f7e3c _pthread_wqthread + 917
    2 libSystem.B.dylib 0x00007fff887f7aa5 start_wqthread + 13
    Thread 3: WebCore: LocalStorage
    0 libSystem.B.dylib 0x00007fff88818a6a __semwait_signal + 10
    1 libSystem.B.dylib 0x00007fff8881c881 _pthread_cond_wait + 1286
    2 com.apple.JavaScriptCore 0x00007fff80fbf3b0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
    3 com.apple.WebCore 0x00007fff862a9a91 WebCore::LocalStorageThread::threadEntryPoint() + 177
    4 libSystem.B.dylib 0x00007fff88816fd6 _pthread_start + 331
    5 libSystem.B.dylib 0x00007fff88816e89 thread_start + 13
    Thread 4:
    0 libSystem.B.dylib 0x00007fff887ddd7a mach_msg_trap + 10
    1 libSystem.B.dylib 0x00007fff887de3ed mach_msg + 59
    2 com.apple.CoreFoundation 0x00007fff8289f902 __CFRunLoopRun + 1698
    3 com.apple.CoreFoundation 0x00007fff8289ed8f CFRunLoopRunSpecific + 575
    4 com.apple.Foundation 0x00007fff808c914f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
    5 com.apple.Foundation 0x00007fff8084a114 __NSThread__main__ + 1429
    6 libSystem.B.dylib 0x00007fff88816fd6 _pthread_start + 331
    7 libSystem.B.dylib 0x00007fff88816e89 thread_start + 13
    Thread 5:
    0 libSystem.B.dylib 0x00007fff887f7a2a __workq_kernreturn + 10
    1 libSystem.B.dylib 0x00007fff887f7e3c _pthread_wqthread + 917
    2 libSystem.B.dylib 0x00007fff887f7aa5 start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
    rax: 0x0000000000000000 rbx: 0x00007fff710e32f8 rcx: 0x00007fff5fbff2e8 rdx: 0x0000000000000000
    rdi: 0x0000000000005012 rsi: 0x0000000000000006 rbp: 0x00007fff5fbff300 rsp: 0x00007fff5fbff2e8
    r8: 0x00007fff710e6a60 r9: 0x0000000000000063 r10: 0x00007fff888280fa r11: 0x0000000000000206
    r12: 0x00007fff82989b09 r13: 0x0000000000000000 r14: 0x00000001003468f0 r15: 0x00007fff70a31190
    rip: 0x00007fff8882c0b6 rfl: 0x0000000000000206 cr2: 0x00007fff70727fd0
    Binary Images:
    0x100000000 - 0x100044fff com.apple.appstore 1.0.2 (63.1) /Applications/App Store.app/Contents/MacOS/App Store
    0x100065000 - 0x10018eff7 com.apple.CommerceKit 1.0 (60.8) /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
    0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) /usr/lib/dyld
    0x7fff80003000 - 0x7fff80446fef libLAPACK.dylib 219.0.0 (compatibility 1.0.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x7fff80478000 - 0x7fff80518fff com.apple.LaunchServices 362.3 (362.3) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
    0x7fff80839000 - 0x7fff80abbfff com.apple.Foundation 6.6.8 (751.63) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x7fff80c1d000 - 0x7fff80c31fff libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    0x7fff80c32000 - 0x7fff80c43ff7 libz.1.dylib 1.2.3 (compatibility 1.0.0) /usr/lib/libz.1.dylib
    0x7fff80cbb000 - 0x7fff80cf2ff7 com.apple.DiskManagement 3.6 (358) /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
    0x7fff80f13000 - 0x7fff80f7dfe7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
    0x7fff80fb5000 - 0x7fff812d8fe7 com.apple.JavaScriptCore 6534.57 (6534.57.3) /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
    0x7fff812d9000 - 0x7fff812ddff7 libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
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    0x7fff81580000 - 0x7fff81680fef com.apple.DiskImagesFramework 10.6.8 (289.1) /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
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    0x7fff816ad000 - 0x7fff816f6fef libGLU.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x7fff816f7000 - 0x7fff81775ff7 com.apple.CoreText 151.12 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
    0x7fff81776000 - 0x7fff8177dfff com.apple.OpenDirectory 10.6 (10.6) /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
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    0x7fff819d2000 - 0x7fff819d3ff7 libScreenReader.dylib ??? (???) /usr/lib/libScreenReader.dylib
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    0x7fff81eb1000 - 0x7fff81eb1ff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
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    0x7fff81f31000 - 0x7fff81f54fff com.apple.opencl 12.3.6 (12.3.6) /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
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