Can't download the magazine
Hi, I just bought a subscription to the magazine National Geographic but I can't download the magazine. I can see it in the magazine stand on my ipad but the screen is non-responsive. Any body had the same problem.
thanks
i have the same problem too and now i can't even download my purchased NG magazine. May i know whether your problem is being solved?
Similar Messages
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I purchased a magazine using the Zinio app which I'd recently downloaded on to a recently purchased iPad. I received an error message at the time (can't recall the details) but have since been invoiced for the $8.99. How can I get the Magazine I purchased?
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom -
Subject: What Mountain Bike help
I can't download my magazine, what mountain bike skills issue. I've followed the advise on the help questions but still can't view the magazine. Delete, re install etc.
Thanks Malcolmsaid article below....
HT1747: iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X 10.6.8 or Earlier
Learn about iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X 10.6.8 or Earlier -
I try to buy a magazine from I tune store they kept the money but i couldnt download the magazin. Can you help me please
Hello nasiatoska,
It sounds like you were charged for a magazine, but it was never downloaded to your iPhone. I found an article that has some steps to assist with this:
Newsstand-compatible apps automatically move to Newsstand. Tap and hold apps to arrange them in Newsstand.
Note: You cannot drag other publications into Newsstand.
If a subscription app or publication does not appear in Newsstand, verify that the app supports the Newsstand feature.
Newsstand updates subscriptions only when using a Wi-Fi connection. If you aren't seeing the latest issue:
Verify that you are connected to a Wi-Fi network.
Check Settings > Store to verify that automatic download is enabled for that publication.
You can find the full article here:
iOS: Using Newsstand
http://support.apple.com/kb/HT4943
If you are still not able to access the magazine after following those steps, you may want to report a problem with the magazine purchase using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
After upgrading to ios 6.1, I experienced the following problem: I am no longer able to read the magazine I subscribed (The New Yorker) if I don't have access to internet. If the iPad is on FlightMode I can't read the magazine or the books in iBooks. Can you help me?
I am having the same problem. I have a 2nd generation ipad wi-fi only. All was working great until I upgraded. NONE of my downloaded magazines or rss-feeds are accessible. For the magazines, their icons show up on the "shelves" but once you click on one it wont even take you to the "issues" i have downloaded. it jumps back to the shelf page.
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I've updated to the most recent version of iTunes and I can no longer see any of my old music on my mac. All the music is still available on my ipad. How can i download the music on my mac?
First, are you positive it is really not there? Have you looked in your iTunes folder in your Music folder, and in the media folders there? Do you see your media files?
If your media are gone it is a lot easier to restore from a proper computer backup. Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. See this document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991 -
Hello,
I'm trying to install my HP Color LaserJet 2600n (USB) to my new macbook pro with Yosemite ? It detects the printer but when I try to install it, I get the message error : "Can't download the software because of a network problem."
I tried to install the software via the HP website. It's not working.
Can someone help me with this one ?
Thanks,HP Print Drivers
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I lost the installation disks for CS4 master collection. Where can I download the installation file?
Hello,
I lost the installation disks for CS4 master collection polish version. Where can I download the installation file?Hi filmowka,
Welcome to the Community!
Go to http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html and choose Master collection CS4 from the list.
Follow the Very Important Section else the download will not start.
Thanks!
Ankit -
I have bought a Season pass for The Big Bang Theory. I have downloaded alle recent Epiodes without any Problems. But now... i can't download the latest Version for free. Itunes doesn't recognize my Season pass and let's me buy it again. Whats going? Do I miss something?
Best regards,
MicheleContact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
How can we download the Purchase order report?
Hi,
In my requirement i am displaying the PurchaseOrder details report to the Manager in the workitem he want to download the report (after execution of the workitem the manager approved the PO) in the form of EXCEL sheet.
Can anybody give the solution for this?
Early response is appriciable and rewardable?
Regards,
ChowHi,
No i am not using any portal to execute the work item.
can you please tell what is this UWL(Portal)?
With this how can we execute the Workitem?
How can we download the report by using the UWL portal to execute the workitem?
Early response is appriciable.
Could you give the reply ASAP Please?
Regards,
Chow. -
i just updated the OS to 10.6.8 but then i never get the app store that supposed to be included in the update. so now, how can i download the app store?
Hi,
Have you tried a Restart since doing the Update...?
If Yes and you still don't have it...
Download and Install the 10 6 8 Combo Update from here
http://support.apple.com/kb/DL1399
Cheers, -
My laptop has been stole. I have bought a new one but I can't download the files (homemovies, articles, presentations) from my ipad to the new laptop so I can share with my daughters in their mini ipads. Any ideas?
I am working with Windows 8See Recover your iTunes library from your iPod or iOS device.
tt2 -
I purchased Mountain Lion on my MacBook and want it on my mac desktop as well. Can I download the same purchase on my desktopMac? and how do i do that?
Welcome to the Apple Support Communities
When you purchase Mountain Lion, you can install it as many times as you want on all your computers for free. To install it on the desktop, open the App Store, go to Purchases tab and download OS X Mountain Lion.
Another option is to redownload it on the MacBook, put the installer onto a USB drive and connect it to the desktop in order to upgrade -
How do I upgrade the iOs on my ipad1 to version5? I've tried through itunes many times, but I get a message that says that the download was interrupted and i should try again later. Can i download the iOS file to my PC and transfer it to the ipad? How should I do that?
Thank you!
Disabling firewall and AV did the trick!
Kudos.
Alex -
i have an ipod touch second gen, how can i download the facebook app if it says its not compatable with my current iOS?
i had the facebook app but i could never upgrade it and i was ok with using the outdated version but when i reset the ipod so i could gift it to a friend it obviously got rid of the app and now i cant downloaded because it says its not compatable, how can i download the version i had before i reset it?Your only way is if you have the version that was compatible on your computer such as in the recycle bin/trash or in a computer file backup. In that case delete the current version that is in your iTunes App library and replace it with the older version. Then sync.
Also see:
Recover Older Versions of iPhone Apps After Updating — Apple News, Tips and Reviews
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