Can't download the new versions of itunes or software for ipod mini?

My problem started like a couple months ago. All of a sudden when I go to apple.com to get the new itunes versions or software for my ipod mini, I click on the link that says Download Now or whatever and I get this site that is half white and I get an error that says
unspecified error
line "whatever"
Url www.apple.com/download
this happens everytime that I try to get the new software versions. And its kind of upsetting me b/c my versions are getting behind. Can someone please help?
And by the way I get these errors everytime that I'm on any apple.com site. Does apple use some script that my internet settings are blocking? If so what should I do about it? Please help.

What anti-virus/firewall are you using? Many people have had issues when using Norton Antivirus....If it is Norton do a search here. You might also try posting in the Installing/Upgrading iTunes forum. Look for posts from b noir, toonz, Buegie

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Hello, srg60.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
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Try HiReception's suggestion from the following post:
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OK.
Do you have a question?
What hapens when you try?
Any info at all about your issue?

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I downloaded the new version of itunes and now my ipod cant sync

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please help!

If you can you need to updrade to Snow Leopard OS first and then you can install iTunes 11
It is here
http://store.apple.com/uk/product/MC573Z/A/mac-os-x-106-snow-leopard
These are the system requirements
System Requirements:
Mac computer with an Intel processor
1GB of memory
5GB of available disk space
DVD drive for installation
Some features require a compatible internet service provider: fees may apply.

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How to delete and reinstall iTunes!

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Copy the iTunes folder from the old computer to your new one.

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this is a follow up from the profane post earlier....
i have done this twice in two other posts..
here is my problem.. i started off trying to update itunes, it failed twice and said i needed to install manually via tools.
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so i was just going to uninstall itunes all together and then i thought well what happens if it erases all my photos apps songs etc... which would defeat the whole purpose in the first place of me trying to sync my new phone to get all my stuff back.
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Try the following user tip:
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Hi,
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My computer has been running fine these past years and I would hate for the answer to be that I have to replace my MacBook for another Mac....

You can purchase replacement discs from Apple:
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Forgot Your Account Password
For Lion, Mountain Lion, or Mavericks
    Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
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For Snow Leopard and earlier with installer DVD
     Mac OS X 10.6- If you forget your administrator password,
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For Snow Leopard and earlier without installer DVD
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Can't download the new versions of itunes or software for ipod mini?

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