Can't download the newest version of itunes
I am having issues on installing the latest version of itunes. Keep getting the error screen. I have a iphone 5c and when I connect to my computer it says I need to update this version to be able to get my music off itunes. Frustrated! Any help would be appreciated. Thanks!
What error screen are you getting, and how are you trying to download the update, within iTunes or via a browser ?
You should be able to download the latest version of iTunes on your computer within iTunes :
On a Mac in iTunes : iTunes > Check For Updates
On a PC : Help > Check For Updates
Or you can download the current version of iTunes from here : http://www.apple.com/itunes/download/
Have you tried downloading the update via a different browser ?
Similar Messages
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I can't download the newest version of iTunes.
Running on Mac OS X 10.4 and can't download the most recent version of iTunes. Can't connect my iPhone to iTunes because it's not the newest version. I have no clue what to do!
You need to buy Mac OS X 10.5 if you have a G4 or G5 Mac, Mac OS X 10.6 if you have an Intel Mac, or a new Mac if you're using a G3.
(59373) -
TS1331 I can't download the newest version of Itunes onto my laptop
I keep getting an air message "the feature you are trying too use is on a network resource that is unavailable. Help!!
Hello Lea Fav,
Thank you for posting in the Apple Support Communities. It sounds like you are getting the error, "The feature you are trying to use is on a network resource that is unavailable," on your Windows laptop when installing the latest version of iTunes. I found an article that addresses this error when trying to uninstall iTunes, and I think it might help with installing iTunes as well:
"The feature you are trying to use is on a network resource that is unavailable" alert when removing Apple software in Windows
http://support.apple.com/kb/TS3704
If you are still having trouble installing iTunes after following the steps in that article, I recommend following the step in this article:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
I hope this helps get you back on track!
Best,
Sheila M. -
I recently downloaded the newest version of itunes and now I can't get it to open
I recently downloaded the newest version of itunes and now I can't get it to open
I got that Exact message... I think I updated my version of iTunes and it worked correctly.
Hope this helps... -
I bought my son a 1st generation Ipod touch off of Ebay. We set it back to factory settings and downloaded the newest version of itunes. Whenever he tries to download any apps it says "can not connect to itunes" I have checked the wifi connection and that is working (he can get on safari) and we have the newest version of windows. He was so excited to finally get his first Ipod and now cant do anything with it...please help
Try here:
Can't connect to the iTunes Store
What iOS is on the iPod (Setings>General>About>VERSION)? -
Downloaded the newest version of itunes and now I can't access any of my library. It says The file iTunes Library.itl cannot be read because it was created by a newer version of iTunes. Anybody know what to do?????
I got that Exact message... I think I updated my version of iTunes and it worked correctly.
Hope this helps... -
I just downloaded the newest version of Itunes, I deauthorized all of my computers and now can't find the menu to authorize. It refers to a store menu that doesn't exist on the new software. My account allowed me to deauthorize, but has no option to authorize. I am completely confused with the new software, I just want to download my music to my new computer.
With iTunes 11 on PCs the drop-down menus are hidden by default - control-B should get the menus to show
This screenshot is from a Mac, but it should be similar on a PC : -
I just downloaded the newest version of Itunes on my Windows 7 PC. I can't delete anything and I can't sync to my MP3 player. I tried deleting it and installing an earlier version of Itunes but it can't read the library. Please help.
With iTunes 11 on PCs the drop-down menus are hidden by default - control-B should get the menus to show
This screenshot is from a Mac, but it should be similar on a PC : -
I have a windows vista and i tried downloading the newest version of itunes and it said it wasnt installed correctly.How can i reinstall it because i went to apple software update and it didnt let me,it told me your software is up to date and then closed on me,please help.
it said it wasnt installed correctly
What's the precise text of that error message, please? (There's a few different ones I can think of that you might be getting.) -
My ios7 update is frozen an says "preparing for update" and my computerkeeps saying I need to download the newest version of itunes even though I have. What can I do to fix this?
Go to http://www.apple.com/itunes/download and download the current version.
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Ok, so I have a PC and recently downloaded the newest version of iTunes. Somehow I canno't find my video Podcasts anywhere except for the recently played videos. Where can I first of all find them and secondly view them like in a list or gallery?
replying to JS1111
Now I only get one HKEYLOCALMACHINE\Software\
QuicktimePlayerLib.QuicktimePlayerApp\CLSID.
some folks have been having some success with pgfpdwife's technique in the following post:
pgfpdwife: Re: Could not open key HKEYLOCALMACHINE\Software\Classic\Quicktime.Quicktime\
note carefully that the technique involves a registry edit. be sure to make a backup of any keys you edit. if you're unfamiliar with your registry or registry editing, head to your XP help and support, do a search on registry, and read through the articles that come up.
There are also some instructions on how to back up registry keys in the following document:
Error 1406 or 1402 appears when you install iTunes or QuickTime for Windows -
I can not install the newest version of iTunes because of a file that can not be found. This is what I am seeing:(The feature you are trying to use is on a network resource that is unavailable. C:\Documents and Settings\Aubrie\Local Settings\Application Data\Apple\Apple Software Update\)
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
http://majorgeeks.com/download.php?det=4459
Here's a screenshot showing the particular links on the page that you should be clicking:
After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
When the dialog appears, choose to save the file.
(2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I transfered my I tunes library to my new laptop using a thumb drive. I downloaded the newest version of Itunes to my new computer. My old ITUNES library of songs and books came across just fine. I can play them on the new laptop but they won't sync with my Ipod. The Itunes shows no devices when I hook it up to the laptop. Windows recognizes that the IPOD is hooked up. But no connection with ITUNES. Did I make a mistake in trying to sync my Itunes purchases to the new laptop before transfering the old library into the new ITUNES. If so how do I undo the problem. Please help. I use a PC with Windows XP.
Hi Rob,
Thanks for visiting Apple Support Communities.
The steps in this article can help:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best Regards,
Jeremy -
Ok, so I downloaded the newest version of iTunes on my home PC, and the previously downloaded music in my iTunes library disappeared on my computer. What happened? I can sync my iPod but I am not sure how long ago I synced it so I may be missing some music downloads. Why did this happen, and more importantly, why didn't iTunes warn me it could happen and advise me to sync with another device before the download? I am not very happy about this and it's a huge issue for iTunes if this is happening. It makes me very wary of iTunes.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps then you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2 -
When I try to download the newest version of iTunes, I get the message : "An error occured during the installation of assembly "policy 8.0 Microsoft VC80.CRT type= "win32-policy".version="8.0.50727.6195.public Key Token="1fc8b3b9a1e18e3b.processorArchitecture = "x86" Please refer to help and support.
Ok I cant find a way to fix this so I basically cant use my Verizon Iphone 4 because it wont connect on an old version...OK. You may have to reinstall everything from scratch but follow following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch
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