Can't download trial indesign, circle just spins

I can't download the indesign trial from creative cloud - when I hit download trial - it takes me to the separate small window and in apps tab, circle just keeps spinning.

Hi Nathalie,
Please check the KB : http://helpx.adobe.com/creative-suite/kb/troubleshoot-creative-cloud-installation-download .html
Alternatively you can try downloading it from the direct download links available at : http://prodesigntools.com/adobe-cc-direct-download-links.html
But make sure you follow the important steps mentioned on the page before initiating the download.
During the install please use your Adobe ID to license the software. The software will then be linked to your Creative Cloud subscription.

Similar Messages

  • I can't download apps, the wheel just spins!

    Hi, I have an iPhone 5c with the latest AppStore update and iOS.
    I tried to install an app, but when I click the "get" button it says "install" and when I click that, the wheel comes up and spins, but never actually starts to load or install the app, the wheel stops and it says "get" again!
    help, what's wrong? I haven't even had this phone for a month yet! It's not jail broken, it's on a contract!
    tthank you!

    Hi, I had same problem. Mine would spin then go back to 'update'. I couldn't even download new apps.
    this happened straight after updating to IOS 8.3
    i tried a few things but this is what worked for me.
    Turned off wi-fi.
    Did a soft reset.
    waited about 1 min turned phone back on
    went to App Store and kicked off one update using 3G
    Turned wi-fi back on. All seems to be working good now
    Hope this helps

  • I have a CC student membership for one year, but I can only download trial versions of for example illustrator and indesign (30 days). How do I solve this problem?

    I have a CC student membership for one year, but I can only download trial versions of for example illustrator and indesign (30 days). How do I solve this problem?

    If there is no billing issue,
    Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
    If you use Photoshop at all, you may need to install the latest update to resolve this issue. See this blog post for more information:
    http://blogs.adobe.com/crawlspace/2013/01/photoshop-13-0-413-1-2-updat es-now-available.html
    If you do not have Photoshop, then try the solution that others have mentioned previously:
    Open the Adobe Application Manager (AAM).
    If applicable, let AAM complete any automatic updates and restart itself.
    Sign in with your Adobe ID. (Optionally, you can close AAM at this point.)
    Open a CS6 application (e.g. InDesign CC).
    If prompted (e.g. you get the trial screen), click "License This Software" and sign in with your Adobe ID.
    Refer to: Re: Top Ten Questions About Creative Cloud
    creative cloud software says my free trial has expired, but I have a paid subscription
    Regards
    Rajshree

  • Since my last software update, my iphoto 11 will not import any photos from any source. The circle just spins...when I go to force quit, it says iphoto not responding. Backed up iphoto library, uninstalled and reinstalled iphoto. Still not working. Help!

    Since my last software update, my iphoto 11 will not import any photos from any source. The circle just spins...when I go to force quit, it says iphoto not responding. Backed up iphoto library, uninstalled and reinstalled iphoto. Still not working. Help!

    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
    Regards
    TD

  • My iphoto won't do anything! Circle just spins,why?

    I used to use my Iphoto effortlessly but, NOW, my Iphoto will not import pix or anything else for that matter!  when I click onto Iphoto, the colored circle just spins & spins & NOTHING ELSE! I can't use the arrow to do anything else such as click to the photos, albums or anything. I have to "force quit," the computer to close Iphoto.  Why?  Any suggestions?

    Hey fatyolee,
    Here are some troubleshooting steps for when applications freeze on you:
    OS X Lion: If an application freezes
    http://support.apple.com/kb/PH4448
    Sincerely,
    Delgadoh

  • Although it has worked well so far today i-photo on my Mac does not recognise when I plug in my Sony camera so I can't download the video I just made.

    Although it has worked well so far today i-photo on my Mac does not recognise when I plug in my Sony camera so I can't download the video I just made.

    Although it has worked well so far today i-photo on my Mac does not recognise when I plug in my Sony camera so I can't download the video I just made.
    Sometimes this happens, because the camera is not properly charged. In that case connect the camera to a charger or use a card reader.

  • My order is still pending, and I can only download trial versions. Help?

    Ordered 4 days ago, and is still showing as pending.
    I have not received any serial number for this license.
    Can only download trial versions of apps.
    Help!

    Hi JohnxxiiiCollege,
    If you have purchased directly from Adobe (online/over the phone), please provide the order number & you can also confirm from your bank if the transaction has been completed or not.
    Please mention the product name if purchased from any other sources.Then the serial number issue can be resolved.
    As you have mentioned that " Can only download trial versions of apps", I assume it is  the trial of Creative cloud, if that is the case then serial number is not required.
    Since you have the trial downlaod available so it might be that the creative cloud subscription is not yet active(if it is creative cloud subscription).
    You can privately message me the details also.
    Regards
    Rajshree

  • Where can i download the indesign calendar wizard ?

    where can i download the indesign calendar wizard ?

    Have a look at this: http://indesignsecrets.com/calendar-template-time.php
    There is also a forum thread here: Calendar Wizard Installation Help
    Derek

  • Can you download different indesign animation presets CS6?

    can you download different indesign animation presets CS6? to add or replace the originals?

    I believe you can import them from Flash Professional CS6. I've never done it, however. From the Animation panel menu, there's a Manage Preset command. You're supposed to be able to load motion presets from Flash.

  • TS1424 can't download ny post after just paying for it on additional ipad

    I can't download ny post after just paying for it on additional ipad. Any idea how to fix?

    As long as you bought the current version of Aperture from the App Store you can download it as many time as you like without any additional cost.
    You need to make sure you use the same Apple ID when you log into the App Store as you used when you first purchased Aperture.
    good luck.

  • Can't download trial for illustrator CS6 on Mac

    can't download trial version for cs6 on mac. says: You are running an operating system that Illustrator no longer supports. Refer to the system requirements below for a full list of supported platforms.
    However this is not true I comply with all system requirements.
    My processor is 64 bit (core i7), version 10.6.8 (snow leopard) and memory 4GB
    How can I fix this?

    jessicat, Malgam,
    What happens if you try to download from one of these pages (whichever of them is/are untried so far)?
    http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html?promoid=KFPHN
    http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
    http://prodesigntools.com/adobe-cs6-direct-download-links.html

  • When I turn on my iMac the circle just spins and my Mac doesn't turn on. I tried holding command and support and that didn't work. Any suggestions?

    When I try to turn my iMac on the circle just spins. I tried holding down the control and option button but it still won't turn on. Any suggestions?

    This is the iPad forum. You'd be better off asking in the iMac forum:
    https://discussions.apple.com/community/desktop_computers/imac_intel

  • Paid my subscription,i can only download trial versions and than being asked to subscribe and pay

    I have paid my subscription for photoshop/lightroom cc. Got a mail with link to download the desktop app. I have done so but no matter what I do, I can only download trial versions and then being asked to subscribe and pay for a subscription to the cloud. I have been busy for 2 days and cannot get it to work properly.

    I didn't, was something with adobe. Came with the download.
    natalied80773290 schreef op 18-1-2015 om 20:58:
    >
          Paid my subscription,i can only download trial versions and than
          being asked to subscribe and pay
    created by natalied80773290
    <https://forums.adobe.com/people/natalied80773290> in /Creative Cloud
    Download & Install/ - View the full discussion
    <https://forums.adobe.com/message/7108069#7108069>

  • Can't Download Trial version for InDesign CS4! Please help ASAP!

    Hi Everyone!
    I have been trying to download the trail version of InDesign CS4 into my PC and it doesn't download.
    What happens is that when I choose the software and click download, it takes me to a page that says "the download should start automatically, if it doesn't click here". The download doesn't start automatically and when I click what it says, it takes me to the previous page that I started the download.
    I hope I am clear enough.
    Please help me ASAP, I need this for a project that is due very soon!!!!!!
    Thanks a bunch,
    Rose

    What version of Windows are you running (that's your Operating System). I've never seen that hand thing, but I don't use Internet Explorer. It's clearly a security feature  somewhere that is preventing the download, either in the browser or some other antivirus, malware blocker, or firewall program you have installed. What version of IE?
    Allowing scripting and ActiveX controls would be in the IE Tools menu under Internet Options, Security Tab, custom settings button. It might be best to get someone with more experience to come in and help you make any changes rather than trying to do this yourself since you don't appear to be skilled in the inner workings of the computer.
    If all else fails, I think you can order the trial on a disk.

  • Can't download trial version of lightroom

    I have been trying since yesterday to download trial version.  I have disable my anti-virus program and enable pop-ups.  When I select download, nothing happens.  Help

    I cannot confirm this, but it seems that the trial download link doesn't work right now.  I have seen reports of this in a number of different places.  If you go to the Adobe Labs web site you can download Lightroom 4.1 RC 2.  This is a release candidate that Adobe has made available while they are working on bugs that were in the initial release of Lightroom 4.0.  It seems to be more stable than the original release.  It doesn't require a serial number, and is good until the end of June.  It probably is better than the trial version, which was probably 4.0.

Maybe you are looking for