Can't Download Visio Trial 2013 Software
I have tried to download the software - everytime it asks where to save it to (i.e. desktop, or downloads folder etc.) , it tells me to pick another location.... I have tried putting it on a CD but it still gives me the same error.
Hi,
Does the issue occurs with other browser such as Chrome or Firefox?
Do you mean the issue is only occurred when downloading Visio? Can you download other app with no issue?
You may try the following steps to see the result:
1. I suspect this issue is related to permission, you may run IE as administrator for a test.
2. Ensure that the Internet Explorer security settings are not set to high. Also disable enhanced protected mode.
3. May be one of your add-ons that causing this. Manage add-ons in Internet Explorer:
http://windows.microsoft.com/en-us/internet-explorer/manage-add-ons#ie=ie-10-win-7
4. You could add these addresses to the browser's list of Trusted sites. To do this, click the green tick and then the button marked Sites, and paste an address into the box that says "Add this website to the zone". Now see if you can download your file.
Also temporary disable the security software such as anti-virus software to see if the issue occurs.
More reference:
http://blogs.office.com/2013/10/07/get-started-quickly-with-the-visio-2013-trial/
Regards,
George Zhao
TechNet Community Support
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To resolve your issue you can install Office 365 Home Premium 64 bit + Visio Professional 2013 64 bit version.
More reference:
How to choose to Office 365 Home Premium 64 bit:
http://howto.cnet.com/8301-11310_39-57567050-285/how-to-install-the-64-bit-version-of-office-365/
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Get started quickly with the Visio 2013 trial
http://blogs.office.com/2013/10/07/get-started-quickly-with-the-visio-2013-trial/
Here is a similar issue, we also could refer to:
http://social.technet.microsoft.com/Forums/en-US/5e77322d-268b-47c2-a0ea-346891fd8559/cant-install-visio?forum=visiogeneral
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