Can't download windows support software because of a network problem

everytime I go to download the latest windows support software from apple in the bootcamp assistant it gets about 20% and fails

This happens I believe because the download is over a gig long. If you are using a flash drive or a blank DVD, I would use an ethernet connection rather than wi-fi (if that is what you are doing). It will eventually get there. This is typical.

Similar Messages

HT4407 Is there any way to download these files manually from another source? The download from boot camp keeps stopping at around 25% and then produces the error "Can't download Windows Support Software because of a network problem". Thx!

Is there any way to download these files manually from another source? The download from boot camp keeps stopping at around 25% and then produces the error "Can't download Windows Support Software because of a network problem". Thx!

No. This issue is dicussed here frequently. The only option is to be patient and try often. Search this forum for other posts about this issue.

HT3986 Can't download Windows Support Software because of a network problem.

I'm using Bootcamp to download drivers for Windows and I'm getting this message
Can anyone tell me of a way to do this manually? I need the drivers for a Macbook Retina 15"

Keep trying, look to the right (under More Like This)

Can't download Windows spupport software because of a network problem?

Hi all,
Here is my question: I have MBP early 2011 and was trying to download Windows supporting software’s using Bootcamp 5.0 but a box appears saying “Can't download Windows support software because of a network problem” so what can I do to address this problem?
Few more details:
Mountain Lion 10.8.2
Bootcamp 5.0.0
I already tried removing the proxy settings as you can see on the following picture.
Thanks

I tried to select and deselect the Passive FTP Mode to see if that helps as it is recommended by other users before posting my question here to see if that was the problem but that didn't change anytihing. I also tried it before commenting to your response if there was any change and there wasn't any
But thanks for your response.

OS Mavericks - Boot Camp Assistant can not download windows support software because it is "not currently available from the Software Update server."

When trying in install windows 7 on my mac, the Boot Camp Assistant attempts to fownload windows support software. However, the program continues to return the following error: the windows support software "not currently available from the Software Update server."
Is there another way to get this software?

64 bit. I found the support drivers and got the windows installation done. When trying to run the 64 bit support drivers in Windows 7, it says my computer doesn't support 64 bit. Sooooo.....
I'm assuming I have to download the 32 bit support drivers for Windows 7.
Correct?

2012 MBA 11 boot camp can't download windows support software?

I just got 2012 MBA 11 today, and I tried boot camp assistant to download Windows 7 driver, but it fails saying " Can't install windows support software because it is not currently available from the Software Update server". Is it because my MBA is too new and I need to wait for a few days, or other issue?
Please help.
Lu

Is is really aggravating not being able to download the drivers for my MBA 11 2012. I've managed to get the video and wireless working using the Intel drivers for the video and the Broadcom drivers for the WIFI. I am using the Lenovo drivers for WIFI:
http://download.lenovo.com/UserFiles/Driver/en/Downloads%20and%20Drivers/G470G57 0/Updated%20Win7/IN1WLN80WW5.exe
Open the .exe file in Winzip and just take the Broadcom folder.
I hope this is fixed at Apple soon.

HT4569 I can't download windows support software....

I am trying to use bootcamp and when I try to download the windows support software I get a message saying:
Can't install Windows Support Software because it is not currently available from the Software Update server.

DL967 is this: It is a very old version and is not for Windows 7

Plese Help. Me have FAT32 USB, ISO. Boot camp:Can't install Windows Support Software because the Software Update Server "(null)" can't be found. It asks me to network Diagonostics, but internet ok. Plese Help

Plese Help. Me have FAT 32 USB, ISO, Boot cam say can't install windows support software because the software update server "(null)" can't be found.
I know there are many other threads, but I guess I couldn't find clear answer to this problem. Is that the Apple's server problem or just me?
I'm trying to install Windows7 via Bootcamp, with FAT 32 formated USB with ISO, on Macbook air 2012.
Thanks!

The problem is the encryption and how your notebook handles it rather than a Time Capsule problem. I had similar problems until I updated the WLAN drivers on my IBM T41.
The way I convinced myself it wasn't an Apple problem was to connect my IBM T41, via ethernet, to my AEBSn. I was able to connect to internet so I knew it was a conflict between my wireless card and the AEBSn.
I am now using the WPA2 encryption for the AEBS without issue and connecting many different types of hardware; three iPod Touches, two MSI Wind Netbooks (Win XP SP3), one IBM T41 (Win XP SP2) wirelessly and both my 20" iMac and Dell 8250 Win XP (SP2) by ethernet
The MSI Winds are brand new and they would connect to the AEBSn but couldn't get an IP address from the internet (Limited or No Connectivity error message). The AEBSn was using WEP encryption. After doing a little research I found that WEP was a very common cause of this error message so I switched the AEBSn to WPA2 and everything works fine now.
Don't assume that because you can't connect via OPEN it isn't a encryption issue because my Winds wouldn't connect that way either...it wasn't until I changed to the WPA2 Personal that they connected.
You may also need to change the program that handles the WLAN connection, sometimes Windows handles it better but for the newest addition to our household, the MSI Winds, I am using the Realtek utility that matches the WLAN card and everything is hunky dory...
Finally sometimes firewalls will prevent getting the IP address...doesn't happen often but it has happened to me so I would double-check that by turning off the Windows Firewall and just verify that it isn't the firewall (that's never been a problem with my Apple AEBSn but it was a problem with an older Dlink g model).

Can i download windows support software drivers from my pc into a harddrive to use on a mac

can i download windows support software drivers from my pc into a harddrive to use on a mac?

it's unclear if we are speaking about 2 computer
or if you wish to install the windows bootcamp drivers on osx
if the first then sure a zip file is a zip file
if the later then no osx and windows don't use the same drivers

Can't download Windows support software

Using OS X 10.7.5 on a 17-inch iMac, Late 2006 trying to run Boot Camp Assistant and keep getting the "Can't install Windows Support Software because it is not currently available from the Software Update server." error message.
Thoughts?

Keep trying, your situation is common (sadly)

Hi, I've been trying for days to download Windows support software via Bootcamp assistant, but it always failed with message 'Can't install Windows Support Software because it is not currently available from the Software update server.' Any advice welcome

Hi,
I've been trying for days to download Windows support software via Bootcamp assistant but it always fails with message 'Can't install windows software because it is not currently available from the software update server.'
Anyone else had problems or success with this?
Thanks in advance.

9thdoc wrote:
I'm getting a similar but distinct error message in snow leopard: Download could not continue. "The windows support software is not available" and have no original snow leopard instal disc with me.
Your issue is completely different. You are running Snow Leopard. There is no download for Windows Support software for Snow Leopard, hence the error you see. Snow Leopard Windows Support software is on the Snow Leopard installation disk.
You need the Snow Leopard installation disk or a replacement for it.

I can't download Windows Support Software

When I try to download the "Windows Support Software", appears an error message saying "Não foi possível instalar Software de Suporte para Windows porque no momento esse item não está disponível no servidor da Atualização de Software" (free translation: It was not possible to install Windows Support Software because this item is not available in the Software Update server".
I have already tried to download it from the apple's website or some alternative way. However, I couldn't find it anywhere. I have Mountain Lion and I have win7 installed as well, it's just missing the drivers and stuff that this software solves
I have neither CD's nor Pen drivers with Mountain Lion (or Lion) installation/drivers, they haven't sent with the iMac

Are you in an enterprise environment? It could be a firewall issue. I know that there is a known glitch like this ( https://discussions.apple.com/thread/2793568?start=0&tstart=0).
If you would like, I can download the drivers for you and send them via mediafire or something if it is urgent.

Can't download windows support software with Boot Camp

I'm trying to install windows 7 on my MacBook Pro using Boot Camp, I start downloading windows support software but the download is very slow (compared to my usual download speed) and it seems it fall in loop, the downloading bar doesn't move... What can I do?

coglia wrote:
I'm trying to install windows 7 on my MacBook Pro using Boot Camp, I start downloading windows support software but the download is very slow (compared to my usual download speed) and it seems it fall in loop, the downloading bar doesn't move... What can I do?
Wait, it can take hours (as much as 4 hours has been reported, 1 is more common)

Can't connect download windows support software because you are not connected to the internet

I currently am having trouble downloading the windows support software for boot camp 4.0. Whenever I try to download it, i get a pop up saying I'm not connected to the internet. So it gives me an option to go through network diagnostics, and it says my connection is up and runnin perfectly. so i hit try again on the pop up, and the pop up reapears, again and again. my software is all up to date, I have a lower end 15'' macbookpro from august 2011, running osx lion, and 8 gb of ram. I have restarted my computer, my router and I continuously keep getting the same pop up error. When i first got my macbookpro, i was able to download the support software perfectly fine, but now its not even letting me get a crack at downloading it.
please help, thank you!

Sounds like you are wired to modem/router directly, yes?
I know that the servers for Windows Boot Camp can be flaky slow impossibly buggy and even off line at times. One of the pitfalls of always on always connected - what if. I like physical media or alternatives.
And there is no standalone place to download outside of Boot Camp Assistant..

BCA - New macbook pro - can't download windows support software

I've bought one of the new macbook pro retina 13" (with the force touchpad) and I'm trying to get windows 8.1 up and running via bootcamp.
However, i can't get the windows support software. Trying to download it via Boot Camp Assistant results in the message 'can't install the software because it is not currently available from the software update server'.
As a workaround to at least get windows installed (as directed from Apple support via chat) i downloaded the latest manually available software - Boot Camp Support Software 5.1.5640
this allowed me to install windows. However when windows finally booted i get the message 'this version of bootcamp is not intended for this computer model'. This also happens when i try and run the bootcamp software manaully within windows. i've also tried the support software 5.1.5621 which produces the same result.
Any ideas anyone? I get the impression the Apple server is either down, or they haven't yet put out the support software for the new macbooks.
Mike

markmh wrote:
Hello Mike,
I've been having the same issue, tried the same steps to resolve but no joy. As of 2am (GMT) I'm happy to report that I've just been able to download the Support Software using the BCA on this rMBP 13, OS X 10.10.2. If you try the process again it should now be working. If not, I can try and upload the package to some repository for you.
Can you post the version in BootCamp.xml? It will look similar to the following...
<BuildInfo BuildNumber="5621" ProductName="Boot Camp">
        <MsiInfo>
                <ProductManufacturer>Apple Inc.</ProductManufacturer>
                <ProductVersion>5.1.5621</ProductVersion>
Just checked the date on the catalog...
<date>2015-03-13T01:25:02Z</date>

Can't download windows support software because of a network problem

Similar Messages

Maybe you are looking for