Can't Drag & Drop Photos to Collections

I have searched the entire knowledge base for this and no luck.
I cannot select the desired photos (1 or more pics) I have in Grid View or the Slidebar, and drag+drop them onto either a Folder or an existing Collection.
When I left click over the photo and drag it, the pointer indicates I have successfully picked the group up, but when I hold it over the Collection or Folder, the pointer icon turns into the international "NO" symbol and wo't let me drop the photos into it.
I cannot find any other way to move a photo into the Collections.
I have this problem in Bridge as well, interestingly, which only lets me click on a file or sellected groug, then copy, then paste into the desired folder.
Please help.

Thanks but that hasn't worked.
I just get a "No" symbol while I hold the captured photo over anything in the Left Panel.
I can't seem to find a way to get Adobe to respond back to me about this. This prodct is a month old and this feature hasn't worked. I have not found on the Adobe website where it says you have X-amount of days of free product support but there must be. Their website seems to take you everywhere but where I need to go for the simple solution to this problem.

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