Can't drag Favicons to toolbar - it just doesn't let me, even though on my identical thinkpad it does work. On this laptop, it turns into a new tab.

Though it works on my other thinkpad (which is identical to this one), yet when i try dragging website Favicons to the overhead toolbar on this thinkpad to use as a shortcut, a circle with a diagonal line displays, and when I try dropping it on the toolbar, a new tab opens up, instead of displaying the mozilla.org Favicon.
So why does it work on my other identical thinkpad, but not on this one? I had bought both of them used. Obviously, some factor on this thinkpad isn't allowing it. Note that this laptop has AVG as antivirus, instead of MSE, and may also have other software differences.

Open the Customize window to set which toolbars to display
*View > Toolbars > Customize
*Firefox > Options > Toolbar Layout
*Check that the "Bookmarks Toolbar items" is on the Bookmarks Toolbar
*If the "Bookmarks Toolbar items" is not on the Bookmarks Toolbar then drag it back from the toolbar palette in the customize window to the Bookmarks Toolbar
*If missing items are in the toolbar palette then drag them back from the Customize window on the toolbar
*If you do not see an item on a toolbar and in the toolbar palette then click the "Restore Default Set" button to restore the default toolbar set up
*http://kb.mozillazine.org/Toolbar_customization
*https://support.mozilla.org/kb/Back+and+forward+or+other+toolbar+items+are+missing

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Bought a laptop. Can't drag icons to toolbar as bookmarks

OK, I have Win-XP, SP3, and just downloaded FF 10.0 this week.
Can someone at mozilla please take into account older people with vague memories? So that from now on, if i key the below on major search engines:
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'''For example:
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Let it run and finish
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Actually, all my details are in that looong question I asked. ; )
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Can't drag Favicons to toolbar - it just doesn't let me, even though on my identical thinkpad it does work. On this laptop, it turns into a new tab.

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