Can't drag files into folders in PDF portfolio

I have created a PDF portfolio that contains primarily PDFs converted from e-mail messages, along with a few files from various Microsoft Office products. The portfolio has been added to over time, and now we have almost 100 files in the portfolio, so we'd like to organize these files into folders so it is easier to use.
However, when I create a folder, I am not able to drag any files into it. I've tried all different types of files--PDFs, Word, PowerPoint--when I drag the file on top of the folder, I get the circle backslash symbol indicating the function is not allowed. I can't find any information about this in the Help files; every tutorial I've looked at indicates that I should be able to drag and drop files wherever I like, but doesn't mention what to do if I can't.
I'm using Acrobat Pro X on Windows XP with Service Pack 3.
Any suggestions about why this might be happening and how to fix it would be greatly appreciated! I really don't want to have to recreate the whole thing, but it's not going to be very useful if we continue adding unorganized files.
Thanks,
Lisa

I tried a different layout (I had a custom layout set up; I switched to the standard Grid), and I still can't drag and drop.
I just now created a new portfolio with a few of the same files, and I was able to drag the files into a folder I created.
Yes, the original portfolio was created in Acrobat 9.
Thanks,
Lisa

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