Can't drag playlists or songs in itunes

I can drag songs or playlists in itunes to manually load my ipod in pc, but not in mac ..... wanting to load up new ipod with existing playlists

I was adding songs to my iPod playlist and not even 2 minutes in to the task I could no longer drag and drop songs into ANY of my playlists. I could just as easily right-click and the songs would go without problem.
I've just got off the phone with Apple Support and all he had me do was download the most recent security update. I believe the only reason I was asked to do with was so my Macbook would not just restart, but also refresh all of the apps as well.
So far so good. KMFC.

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