Can't enable the video on the 30gig iPod Video

When I go in to preferences in iTunes and select "Video" - everything is gray'ed out and I can't select for it to update. The setting is on "Do not update videos" and I can't change it.
I can't even drag and drop the sample videos onto my ipod - it says it can't be played on my ipod.
I'm sure (hoping anyway) there is a simple solution - for my life I can't figure it out though.
Help, please!
HP Media Center pc873n   Windows XP  

Is all the music on your computer? If so, even if it deletes all the music off of your iPod, it will put it right back on (from your computer).
If all the content on your iPod (music, podcasts, photos, videos, etc.) is not on your computer, then do not set your iPod to automatically update songs and playlists.
Why can't you get the sample videos into iTunes?
Try downloading this sample video (the one for the iPod)...
Quicktime: Sample Files
Put that video into iTunes, try to convert it (if it converts), and see if it transfers to the iPod.
btabz

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