Can't enroll fingerprints in HP SimplePass (DigitalPersona)

I'm trying to set up my fingerprint reader on my new (to me) Pavilion DV8T-1200 (Windows 7-64; IE9). I log into Windows as Administrator, & then when I use the same password in SimplePass, I keep getting a message: Unable to verify password.
I just updated (via HP Support driver downloads page) from DigitalPersona which came with this year old laptop, because I kept getting the error: Login failure: Account disabled.
I searched this forum & DigitalPersona's included Help pages, with no luck.
Any suggestions?

Hi
you create new user account for windows and check if it works?
Cheers!!!

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New X301 --- Can't enroll fingerprints.

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Thanks for all replies. I went to bed grumpy and when I rebooted this morning, everything worked fine. (i.e., it registered my fingerprints with no problem). No clue what happened overnight, but I'm thrilled and will keep my fingers crossed.
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Try resetting the fingerprint data in BIOS setup first:
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3. Change to the Security page, and then select the Fingerprint item
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5. Press F10 to save/exit and reboot to Windows
6. Try to enroll fingerprints again
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https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T440p-can-t-delete-the-fingerprint/m-p/1925020#M94353

Unable to enroll fingerprints for the Win7 built-in Administrator account

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It would help to be more specific in the symptom description. E.g. using Narrator may help. (Win-Enter). Does it say what you are "seeing" (or should be seeing)?
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OS X Server 3 - Profile manager - I can't enroll any iOS devices

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This is weird, because if I isolate that function and run my keys through it, they all pass without any error.
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Hello AngryMike,
I can understand your frustrations, I really can. Not only does the printer need to be connected to a wireless network, it also needs to have an Internet connection for Instant Ink to work.
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JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

I downloaded Firefox 4.0.1 and have not been able to use my DigitalPersona fingerprint login since. Will this be added on or can you tell me how to go back to using the older version of Firefox so I can use my fingerprint login again? Thanks

I have not been able to use my digitalPersona v4.11.3826 (fingerprint login) since I downloaded firefox 4.0.1. Will this be incorporated to the add-ons or if not, can you tell me what the easiest way is to go back to using the older version of Firefox?

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My DigitalPersona Personal is no longer working. It does not appear so I can use my fingerprint to fill in user names and passwords.

The DigitalPersona Personal icon does not come up now that I've installed Firefox 4.0 beta.

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the question is sufficient

The company that make the bioscanner for HP have abandoned it. For more details see https://support.mozilla.com/en-US/questions/799388

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Just so you know, if you work for Norton, it ALL seems to tie into Norton. This is how it broke down just the other day:
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Additionally, it's now asking me for 15+ Windows updates, but I'm scared to install anything else.
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How can I find fingerprint reader driver and software for windows 8.1 Pro - HP Dv5 1225et

I have Hp dv5 1225et Laptop. There are drivers in Hp's web site for win 7 and vista.. I need validity sensors driver and software for windows 8.1 Pro (64Bit)... Thanks a lot all of users.

Hi @mfatihbodur
Welcome to the HP Support Community. I see that you are looking for Windows 8.1 version of your Validity Sensor and SimplePass software. I have included the links below but as your model doesn't have drivers I can't guarantee that they will work but they are the latest versions.
Validity Fingerprint Sensor Driver (Windows 8.1)
HP SimplePass Identity Protection Software (Windows 8.1)
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Portege R700 - Enrolling Fingerprints on Windows 7

I have been having issues trying to get the Fingerprint Utility to work on my new test laptop. I have created a new SCCM build and associated task sequence which includes the utility.
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Any help greatly appreciated.

Did you read fingerprint setup details in the user manual mate?
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Click on Start -> All Programs -> Toshiba Utilities -> Toshiba Fingerprint Utility of click on icon in the taskbar.
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Further details you will find in user manual page 82

Can't enroll fingerprints in HP SimplePass (DigitalPersona)

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