Can't enter serial number to check if battery is faulty

HI,
I need some help with my iPod nano 1st gen. I'm trying to see if it has a faulty battery. I don't think it has, but I'd like to sell it. I found the replacement program on the apple website, and entered the serial number to check it.
The next page didn't display, so I refreshed the page and was taken back to where you enter the serial number again. I did it again, but this time it said that this particular iPod has already been checked, and didnt give me any information regarding the battery.
The iPod was new when bought, so I must have messed it up when I refreshed the page. Can anywho who knows about tech things help me out?! I've tried contacting apple support but I can't find an address to email them on, or a live support chat.
Thanks for helping.

Call 1-800-676-2775
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