Can't eprint from iPhone or iPad to Photosmart 5510

Just purchased HP PHOTOSMART 5510. Connected via TP-Link TL WR841N router . I currently have no PCs - just 2 iPads and 2 iPhones . 'Wireless ' and ' eprint ' lights illuminated on printer. The only time the printer will pick up any of the Apple devices is if I disconnect the wireless network via the printer controls - and then reconnect. It will then pick up the printer briefly and print to it-but then is unable to find it again and you have to go through the same procedure again. I've been through all the checks on HP site. Any ideas - could it be a router problem and if so - now do I fix it.

Hello Bertramfegg,
To maintain a more stable connection from your printer to the network you should try these steps:
1. Find out the IP address of the printer by pressing the wireless icon from the front panel of the printer.
2. Open a browser on your iPad that is connected to the same network as the printer. Type the IP address of the printer into the browser's address bar. (i.e. http://192.168.1.5)
3. Once you are in the webpage with the printers settings, click on the 'Network' tab.
4. On the left side of the page click on the Network Address (IP) underneath the Networking heading.
5. Click on the radio button next to Manual IP and then click the 'Suggest a Manual IP Address' button to have the system assign you a Manual IP address.
6. In the Manual DNS Server boxes type the following:
Manual Preferred DNS Server: 8.8.8.8
Manual Alternate DNS Server: 8.8.4.4
7. Press the Apply button to save these changes
Once you have saved the Manual IP settings you should power cycle the printer by unplugging the power cord from the printer, leaving it unplugged for 30 seconds, then reconnecting the power cord to the printer. Once plugged back in the printer should power on automatically.
Once the printer has powered back on try enabling Web Services again and see if it will allow you to connect.
If you are still having issues the try this:
First, unplug the printers power cord while it is still on. Leave it unplugged and walk to the router. While the router is still on, unplug the power cord from the router, leave it unplugged for 30 seconds, then reconnect the power cord to the router. Once plugged back in the router should power on automatically. Now go back to the printer and plug its power cord back in. Once plugged back in the printer should power on automatically.
Please let me know if this helps with your issue so I can help you further if needed.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

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