Can't eprint from my blackberry 9630 Tour, can I get some help, please. thanks.

Hi,
I can eprint from my desktop email, but I can't eprint from my blackberry 9630 Tour.  Your cooperation with this matter greatly appreciated. Thanks

Hey HarryH47,
Two things may cause the ePrint job to fail.
1. Try openning your email account in the Blackberry by going to the Web Browser rather than logging in through the shortcut.
2. Now try sending an email from there.
3. If the email prints, you will want to delete the old email account shortcut, and recreate the email account.
4. The other thing you can try is removing the signature from your email if you use one when sending an email.
Although I am an HP employee, I am speaking for myself and not for HP.
If I have resolved your issue, feel free to provide Kudos and make sure you mark this thread as solution provided.

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