Can't even open new (trial) install of indesign CS4

Installed trial version of InDesign CS4 on 2.4 GHz MacBook Intel Core 2 Duo, 2.0 GB RAM, 250 GB hard drive, running OS 10.5.6. This machine is less than a month old. No other non-system software installed besides OpenOffice. Can get through registration screen and into "Open a Recent/Create New" screen. Won't go anywhere past that. If opening a new document, blank doc appears but if I click ANYwhere (doc, menus, toolbars, etc.) or try any keyboard commands, the beachball of death appears and that's the end. Opening existing indd doc, won't even get that far. I have NEVER been able to get past that point. I have tried every suggestion made to this forum: repairing permissions, clearing caches (system, local, and indesign), resetting preferences, creating a new user, reinstalling indesign, etc. NOTHING WORKS. this is p1ssing me off to no end. what can i do? and DON'T tell me to buy the full version -- why would we spend the money on software that doesn't work (except to get cr@ppy adobe "support")?

You have ID also looking at/loading fonts and profiles. You might want to do some elimination there.

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    Interval Since Last Report:          157619 sec
    Crashes Since Last Report:           385
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        0x7fff94447000 -     0x7fff9476bfff  com.apple.HIToolbox (1.8 - ???) <A3BE7C59-52E6-3A7F-9B30-24B7DD3E95F2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
        0x7fff9476f000 -     0x7fff9476ffff  com.apple.Accelerate (1.7 - Accelerate 1.7) <82DDF6F5-FBC3-323D-B71D-CF7ABC5CF568> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
        0x7fff94770000 -     0x7fff947affff  com.apple.AE (527.7 - 527.7) <B82F7ABC-AC8B-3507-B029-969DD5CA813D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
        0x7fff9480f000 -     0x7fff94829fff  com.apple.CoreMediaAuthoring (2.0 - 889) <B99C23FB-EE6C-3B2A-8BF1-3995B94CE7D3> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
        0x7fff9482a000 -     0x7fff948adfef  com.apple.Metadata (10.7.0 - 627.20) <E00156B0-663A-35EF-A307-A2CEB00F1845> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
        0x7fff948ae000 -     0x7fff94901fff  com.apple.AppleVAFramework (5.0.14 - 5.0.14) <45159B9E-05BF-35B2-AF76-D933490FBFB1> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
        0x7fff94902000 -     0x7fff94b70ff7  com.apple.QuartzComposer (5.0 - 236) <CBF3070A-BD09-328D-857F-F35A0E1D22B5> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
        0x7fff94b71000 -     0x7fff94c10fff  com.apple.LaunchServices (480.21 - 480.21) <6BFADEA9-5BC1-3B53-A013-488EB7F1AB57> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
        0x7fff94c11000 -     0x7fff94ceefef  libsystem_c.dylib (763.12.0 - compatibility 1.0.0) <FF69F06E-0904-3C08-A5EF-536FAFFFDC22> /usr/lib/system/libsystem_c.dylib
        0x7fff94cef000 -     0x7fff94d24fff  com.apple.securityinterface (5.0 - 55004) <CFB4A542-7297-3159-8229-A5815EFE0EF5> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
        0x7fff94d25000 -     0x7fff94d70ff7  com.apple.SystemConfiguration (1.11.1 - 1.11) <F832FE21-5509-37C6-B1F1-48928F31BE45> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
        0x7fff94d71000 -     0x7fff95a77fef  com.apple.WebCore (7534.51 - 7534.51.22) <352D30ED-1D1D-390E-B7CB-18E954485FD3> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
        0x7fff95a78000 -     0x7fff95aeefff  com.apple.ISSupport (1.9.8 - 56) <2BEEF162-893F-356C-BD4E-8668F044A917> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
        0x7fff95aef000 -     0x7fff95b59fff  com.apple.framework.IOKit (2.0 - ???) <87D55F1D-CDB5-3D13-A5F9-98EA4E22F8EE> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
        0x7fff95ba3000 -     0x7fff95d2dff7  com.apple.WebKit (7534.51 - 7534.51.22) <A52AF4EF-A2AA-3718-AB96-576A5E0A1CB8> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
        0x7fff95d2e000 -     0x7fff95e0cfff  com.apple.ImageIO.framework (3.1.1 - 3.1.1) <13E549F8-5BD6-3BAE-8C33-1D0BD269C081> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
        0x7fff95e0d000 -     0x7fff95ec0fff  com.apple.CoreText (220.11.0 - ???) <4EA8E2DF-542D-38D5-ADB9-C0DAA73F898B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
        0x7fff95ecd000 -     0x7fff95f06fe7  libssl.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <79AAEC98-1258-3DA4-B1C0-4120049D390B> /usr/lib/libssl.0.9.8.dylib
        0x7fff95f07000 -     0x7fff95f13fff  com.apple.CrashReporterSupport (10.7.2 - 347) <0F6D3509-9062-3647-B7C4-F25AF3AE9B71> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
        0x7fff95f14000 -     0x7fff95f18fff  libdyld.dylib (195.5.0 - compatibility 1.0.0) <380C3F44-0CA7-3514-8080-46D1C9DF4FCD> /usr/lib/system/libdyld.dylib
        0x7fff95f19000 -     0x7fff95f19fff  com.apple.vecLib (3.7 - vecLib 3.7) <9A58105C-B36E-35B5-812C-4ED693F2618F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
        0x7fff95f1a000 -     0x7fff95f2cff7  libz.1.dylib (1.2.5 - compatibility 1.0.0) <30CBEF15-4978-3DED-8629-7109880A19D4> /usr/lib/libz.1.dylib
        0x7fff95f2d000 -     0x7fff9602fff7  libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <22F1D1B6-1761-3687-9EFD-036EA15FB2E4> /usr/lib/libxml2.2.dylib
        0x7fff96030000 -     0x7fff96032fff  com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
        0x7fff96064000 -     0x7fff960d2fff  com.apple.CoreSymbolication (2.1 - 66) <7CF9EF4A-262A-3009-8D42-A76F5614E372> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
        0x7fff960d3000 -     0x7fff961d1fff  com.apple.QuickLookUIFramework (3.1 - 500.1) <D3A71FF1-7ED1-39DB-AD4E-451612DA536C> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
        0x7fff961d2000 -     0x7fff962c7fff  libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <5C40E880-0706-378F-B864-3C2BD922D926> /usr/lib/libiconv.2.dylib
        0x7fff9630f000 -     0x7fff9640cfff  com.apple.avfoundation (2.0 - 180.30) <061DDF4C-E7BB-33D0-BEB9-0443ADF6EC8C> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
        0x7fff9640d000 -     0x7fff9640eff7  libremovefile.dylib (21.0.0 - compatibility 1.0.0) <001E87FF-97DF-328D-B22F-16E3ACEF8864> /usr/lib/system/libremovefile.dylib
        0x7fff9652f000 -     0x7fff96538ff7  libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib
        0x7fff96747000 -     0x7fff9676efff  com.apple.framework.internetaccounts (1.1 - 2) <B01A08DC-2735-3783-B0C8-63492BD845CF> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
        0x7fff967ad000 -     0x7fff967cafff  libPng.dylib (??? - ???) <3C70A94C-9442-3E11-AF51-C1B0EF81680E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
        0x7fff967d4000 -     0x7fff967d6fff  libCVMSPluginSupport.dylib (??? - ???) <61D89F3C-C64D-3733-819F-8AAAE4E2E993> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
        0x7fff967d7000 -     0x7fff967dafff  libRadiance.dylib (??? - ???) <CD89D70D-F177-3BAE-8A26-644EA7D5E28E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
        0x7fff967db000 -     0x7fff9686dff7  com.apple.PDFKit (2.6.1 - 2.6.1) <33A0A777-8CF4-3F36-BB1A-78F8A3D7E8C2> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
        0x7fff96887000 -     0x7fff968b7ff7  com.apple.DictionaryServices (1.2.1 - 158.2) <3FC86118-7553-38F7-8916-B329D2E94476> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
        0x7fff968c2000 -     0x7fff968c7fff  libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
        0x7fff968c8000 -     0x7fff96ce4ff7  com.apple.SceneKit (2.1 - 125.1) <296A889C-2E9D-366F-8962-E23931EECC70> /System/Library/PrivateFrameworks/SceneKit.framework/Versions/A/SceneKit
        0x7fff96d2c000 -     0x7fff96d7afff  libauto.dylib (??? - ???) <D8AC8458-DDD0-3939-8B96-B6CED81613EF> /usr/lib/libauto.dylib
        0x7fff96d7b000 -     0x7fff96dcbfff  com.apple.CoreMediaIO (210.0 - 3180) <13374EA4-83BE-3407-B9DD-D199426D0E7A> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
        0x7fff96dda000 -     0x7fff96de8fff  com.apple.NetAuth (3.1 - 3.1) <FE7EC4D7-5632-3B8D-9094-A0AC8D60EDEE> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
        0x7fff96de9000 -     0x7fff96decfff  com.apple.AppleSystemInfo (1.0 - 1) <111B6F69-3FBD-3860-BCF8-1DF02D9BED28> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
        0x7fff96e1d000 -     0x7fff96e90fff  libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
        0x7fff96e91000 -     0x7fff96ef1fff  libvDSP.dylib (325.4.0 - compatibility 1.0.0) <3A7521E6-5510-3FA7-AB65-79693A7A5839> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
        0x7fff96ef2000 -     0x7fff96ff7ff7  libFontParser.dylib (??? - ???) <B9A53808-C97E-3293-9C33-1EA9D4E83EC8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
        0x7fff96ff8000 -     0x7fff972d0ff7  com.apple.security (7.0 - 55010) <93713FF4-FE86-3B4C-8150-5FCC7F3320C8> /System/Library/Frameworks/Security.framework/Versions/A/Security
        0x7fff97e16000 -     0x7fff97e55ff7  libGLImage.dylib (??? - ???) <2D1D8488-EC5F-3229-B983-CFDE0BB37586> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
        0x7fff97e73000 -     0x7fff97e7afff  libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <0AB51EE2-E914-358C-AC19-47BC024BDAE7> /usr/lib/system/libcopyfile.dylib
        0x7fff97e7b000 -     0x7fff97e9afff  libresolv.9.dylib (46.0.0 - compatibility 1.0.0) <33263568-E6F3-359C-A4FA-66AD1300F7D4> /usr/lib/libresolv.9.dylib
        0x7fff97e9b000 -     0x7fff97ebbfff  libsystem_kernel.dylib (1699.24.8 - compatibility 1.0.0) <C56819BB-3779-3726-B610-4CF7B3ABB6F9> /usr/lib/system/libsystem_kernel.dylib
        0x7fff97ebc000 -     0x7fff981d5ff7  com.apple.Foundation (6.7.1 - 833.20) <D922F590-FDA6-3D89-A271-FD35E2290624> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
        0x7fff981d6000 -     0x7fff9869dfff  FaceCoreLight (1.4.7 - compatibility 1.0.0) <E9D2A69C-6E81-358C-A162-510969F91490> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
        0x7fff986c6000 -     0x7fff986dcff7  com.apple.ImageCapture (7.0 - 7.0) <F15FC6FB-9E88-3BE9-BABE-0454D3A502A0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
        0x7fff986f6000 -     0x7fff9884ffff  com.apple.audio.toolbox.AudioToolbox (1.7.1 - 1.7.1) <4877267E-F736-3019-85D3-40A32A042A80> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
        0x7fff98850000 -     0x7fff98e34fff  libBLAS.dylib (??? - ???) <C34F6D88-187F-33DC-8A68-C0C9D1FA36DF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
        0x7fff98e98000 -     0x7fff98efafff  com.apple.coreui (1.2.1 - 164.1) <F7972630-F696-3FC5-9FCF-A6E1C8771078> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI

    Did you delete the correct prokit? you were only supposed to delete one, not both.
    Read this carefully...
    http://support.apple.com/kb/TS3968
    Download the prokit install from here.
    http://support.apple.com/kb/DL1385

  • I haven't synced my iphone 4 with my windows xp pc since Nov 2011.  now I can't even open Itunes.  I get a message that says :the feature you are trying to use is on a network resource tat is unavailable".  I can't uninstall it either.

    When I try to uninstall iTunes so that I can reinstall it, I receive this message:  "The installation source for this product is not available.  Verify that th esource exists and that you can access it".
    I don't understand this as I'm the only one who has ever accessed it.  I set it up when I got my iphone last fall, and haven't synced it since.  Now I can't even open iTunes, nor can I update it, remove the program or reinstall it.
    Any ideas out there?  I'm not a computer whiz, so please keep it simple.  Thanks.

    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Hollie**it! I can't even open iTunes anymore.I have Windows 7 Home Premium 64 Bit.  I tried to update iTunes twice today.  This is what I get:     Runtime error!     Program: C:\Program Files (x86)\iTunes\iTunes.exe     R6034  An application has made an

    Hollie**it!
    I can't even open iTunes anymore.I have Windows 7 Home Premium 64 Bit.  I tried to update iTunes Trice Now.  This is what I get: Runtime error!     Program: C:\Program Files (x86)\iTunes\iTunes.exe.   R6034  An application has made an

    Hello there, Vinnie.
    The following Knowledge Base article addresses the very issue you're describing:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I can no longer open new tabs, either by clicking on the icon or hitting control T. I have tried reinstalling.

    I can no longer open new tabs, either by clicking on the plus sign or by hitting control T. I tried re-installing, but it didn't help.

    Try uninstalling the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and the current version of Firefox.

  • My problem is after updating to Yosemite does my mail client any longer. I can not even open the mail, and when I "forced closes" mail and try to open it again to go in the entered settings running the colored wheels around and allows me only to forc

    My problem is after updating to Yosemite does my mail client any longer. I can not even open the mail, and when I "forced closes" mail and try to open it again to go in the entered settings running the colored wheels around and allows me only to forcing close again? does anyone have a solution to the above problem?

    You mean the default OS X mail app? Try reinstalling OS X Yosemite if that's the case.
    If you are referring to 3rd party mail applications, that's a compatibility issue. Some apps don't work in the new operating system. You have to wait until the developer updates the app, or you have to revert back to Mavericks to continue using it.

  • InDesign won't open at all and no error report is given, I can't even open up my existing files.  Any suggestions?

    InDesign won't open at all and no error report is given, I can't even open up my existing files.  Any suggestions?

    i have the 30 day trial because I'm doing a project for a college class. Im running the most updated version of windows

  • Can't even open adobe reader - screen is gray

    can;t even open adobe reader even though system says it is installed. can't open pdf files...very irritating

    Could you inform us at least if you are in Mac or Win? Knowing the versions of your OS and Reader would also be useful. Do you get that gray screen as soon as you try to open Reader, or after it loads?

  • Can't Even Open iMovie or iDVD

    Have been trying to create a DVD of a slide show using Toast's Motion Picture HD. Couldn't ever get to work, thought I would try iDVD or iMovie. However, I can't even open the applications. Trashed what was on the computer, and reinstalled from the cd. Still nothing. Any suggestions for the clueless?
    Thanks,
    Barry

    iLife apps put a lot of files in quite a few places. It's very easy to not find them all. Try downloading a trial sample of AppZapper (http://www.versiontracker.com/dyn/moreinfo/macosx/28764). It's shareware, but I think it allows you to completely remove 3 or 4 apps before requesting that you pay. AppZapper removes all files associated with an application.
    If you're on iLife 6, reinstall, and then run the Software Updater before opening any of the apps.
    If those don't work, my next guess is that you may have done some kind of migration from another Mac, and that caused the problem. The fix is to reinstall the OS from scratch and reinstall all your apps. I've done it a couple of times, and it's amazing the things this will fix. Takes a good 4-5 hours, but in my case, well worth it.

  • All of a sudden I can no longer open new tabs.

    I have been using Firefox for a long time with no problems. Today for the first time I can no longer open new tabs. I reloaded the program with the same results.

    Disable or un-install the Ask Toolbar. There is a compatibility issue with the Ask Toolbar in Firefox 3.6.13 that Ask needs to fix:
    *http://support.mozilla.com/en-US/kb/Uninstalling%20add-ons#w_how-to-disable-extensions-and-plugins
    *http://support.mozilla.com/en-US/kb/Cannot%20uninstall%20an%20add-on
    <br />
    '''Other issues that need your attention'''
    The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post. You can also see your plugins from the Firefox menu, Tools > Add-ons > Plugins.
    *Adobe PDF Plug-In For Firefox and Netscape "9.4.2"
    **There is a new version of Adobe Reader available (version 10 or Reader X) that you may want to look into
    **Your current version 9.4.2 is the most recent for Adobe Reader 9
    **About Adobe Reader X (version 10)
    ***New Adobe Reader X (version 10) with Protected Mode was released 2010-11-19
    ***See: http://www.securityweek.com/adobe-releases-acrobat-reader-x-protected-mode
    ***If you want to update to Reader X, follow the instructions below
    *Shockwave Flash 10.1 r102
    **'''''Security update released 2011-02-08'''''
    *Next Generation Java Plug-in 1.6.0_22 for Mozilla browsers
    **1 update behind; version 1.6.0_23 is a stability update according to Sun/Java
    #'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/
    #*'''Note: plugin check page does not have information on all plugin versions'''
    #'''Update Adobe Reader (PDF plugin):'''
    #*From within your existing Adobe Reader ('''<u>if you have it already installed</u>'''):
    #**Open the Adobe Reader program from your Programs list
    #**Click Help > Check for Updates
    #**Follow the prompts for updating
    #**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
    #*Download complete installer ('''if you do <u>NOT</u> have Adobe Reader installed'''):
    #**Use the links below to avoid getting the troublesome "getplus" Adobe Download Manager and other "extras" you may not want
    #**Use Firefox to download and SAVE the installer to your hard drive from the appropriate link below
    #**Click "Save to File"; save to your Desktop (so you can find it)
    #**After download completes, close Firefox
    #**Click the installer you just downloaded and allow the install to continue
    #***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
    #**'''<u>Download link</u>''': ftp://ftp.adobe.com/pub/adobe/reader/
    #***Choose your OS
    #***Choose the latest #.x version (example 9.x, for version 9)
    #***Choose the highest number version listed
    #****NOTE: 10.x is the new Adobe Reader X (Windows and Mac only as of this posting)
    #***Choose your language
    #***Download the file, SAVE it to your hard drive, when complete, close Firefox, click on the installer you just downloaded and let it install.
    #***Windows: choose the .exe file; Mac: choose the .dmg file
    #*Using either of the links below will force you to install the "getPlus" Adobe Download Manager. Also be sure to uncheck the McAfee Scanner if you do not want the link forcibly installed on your desktop
    #**''<u>Also see Download link</u>''': http://get.adobe.com/reader/otherversions/
    #**Also see: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox (do not use the link on this page for downloading; you may get the troublesome "getplus" Adobe Download Manager (Adobe DLM) and other "extras")
    #*After the installation, start Firefox and check your version again.
    #'''Update the [[Managing the Flash plugin|Flash]] plugin''' to the latest version.
    #*Download and SAVE to your Desktop so you can find the installer later
    #*If you do not have the current version, click on the "Player Download Center" link on the "'''Download and information'''" or "'''Download Manual installers'''" below
    #*After download is complete, exit Firefox
    #*Click on the installer you just downloaded and install
    #**Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
    #*Start Firefox and check your version again or test the installation by going back to the download link below
    #*'''Download and information''': http://www.adobe.com/software/flash/about/
    #**Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
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