Can't even uninstall
i can't install verstion 7.5 at first becasue i would get a missing file error. So i tried to uninstall and now windows installer won't work becasue it can't find the file path "iTunes.msi"
I even tried Crap cleaner, and i tried to install an older version of iTunes. And i can't do anything now becasue of windows installer can't find this link..
PLEASE help!
Download a fresh copy of iTunes and the stand alone version of Quicktime 7.2 (the previous version)
http://www.apple.com/support/downloads/quicktime72forwindows.html
http://www.apple.com/itunes/download/
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program
http://support.microsoft.com/kb/290301/
Now use the following method to remove iTunes and its components:
http://docs.info.apple.com/article.html?artnum=93698
If you hit a problem with one of the uninstalls don't worry, carry on with the deleting of files and folders as directed in the method.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
restart your PC
Install iTunes, then uninstall Quicktime using the method in the above article (just Quicktime)
http://docs.info.apple.com/article.html?artnum=93698
Now install Quicktime 7.2
The rational behind this is that many people have found that the latest iTunes will work with Quicktime 7.2.
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Yes I tried the normal way thru the control panelDownload a fresh copy of iTunes and the stand alone version of Quicktime 7.2 (the previous version)
http://www.apple.com/support/downloads/quicktime72forwindows.html
http://www.apple.com/itunes/download/
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program
http://support.microsoft.com/kb/290301/
Now use the following method to remove iTunes and its components:
http://docs.info.apple.com/article.html?artnum=93698
If you hit a problem with one of the uninstalls don't worry, carry on with the deleting of files and folders as directed in the method.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
restart your PC
Install iTunes, then uninstall Quicktime using the method in the above article (just Quicktime)
http://docs.info.apple.com/article.html?artnum=93698
Now install Quicktime 7.2
The rational behind this is that many people have found that the latest iTunes will work with Quicktime 7.2. -
None of my Microsoft windows will open, I get the message windows explorer stopped working, you need to update windows, which it will not allow me to do, can't get into control panel, or anything. The only thing different I can think I did recently was to upload to 4.0 firefox. I just want to uninstall, and of course can't.
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
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#**C:\Program Files\Mozilla Firefox
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Please report back to see if this helped you! -
The icon on the taskbar is not the usual Firefox one. It is like an installation one. In short, I cannot open Firefox (I am having to use Internet Explorer to gain access to the Internet), I cannot get it to install properly and I am unable to uninstall it to start again with an earlier version. Every time that I attempt to open Firefox, I get the following message: "Your computer must be restarted to complete a previous upgrade [v4.0] of Firefox. Do you want to reboot now?" I have tried that half a dozen times with the same result. I have also used system restore to get back to an earlier status. that, too failed to resolve the Firefox problem.
It is probably because you are not properly closing Firefox. Restarting your system would make sure that Firefox had terminated, but you do not have to do that.
To properly close Firefox on Windows systems, use
:File > Exit or "Firefox:" button > Exit
When you get the message "Firefox is already running" it is too late, and you must force termination of Firefox through the Windows Task Manager before restarting Firefox. Windows 7 has a keyboard shortcut to save you a step "Ctrl+Shift+Esc" then on "Processes" tab, select "firefox.exe" and use the "End Process" button. More thorough would be to right-click on the "firefox.exec" and choose "End Process Tree".
You would find firefox.exe in a Mozilla folder in your program files, but y0u would not want to delete it there, you would need to use the Control Panel which you have already identified and do it from there -- but generally you would not need to do that, and there is nothing in what you have posted to indicate that you should. But if you did do that, then don't let the install start Firefox for you as you would want to use you existing desktop icon or method of starting Firefox, and should decline having Firefox install start Firefox for you. When the install starts then invoke Firefox in your normal manner. This should eliminate problems of creating a new profile rather than using your old profile. -
When I try to uninstall iTunes so that I can reinstall it, I receive this message: "The installation source for this product is not available. Verify that th esource exists and that you can access it".
I don't understand this as I'm the only one who has ever accessed it. I set it up when I got my iphone last fall, and haven't synced it since. Now I can't even open iTunes, nor can I update it, remove the program or reinstall it.
Any ideas out there? I'm not a computer whiz, so please keep it simple. Thanks.Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
My ios update keeps getting stuck on the Restoring iPhone software stage. I uninstalled iTunes and reinstalled it again, but still nothing. Now I can't even use my phone as it shows the plug into iTunes screen. Please help!!!! Thanks,
A Restore first downloads a new copy of iOS to your computer. On a slow Internet connection this can take a long time. How fast is your connection? How long would you expect it to take to download 900 MB?
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Can't update quicktime on windows xp. I have 7.3.1 and when I try to install 7.7.3 it says I have a newer version already installed??? Even uninstalling the older one, it still says the same thing. I haven't been able to update it since 2007.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATION" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up").
In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC. Now try another QuickTime install. Does it go through properly this time? -
My iTunes won't update, it starts to install then just says it can't. I decided to try uninstall it but it won't even uninstall anymore, there is some type of ERROR going on. I tried to just install iTunes from the website and that won't even work. I'm using a Windows Vista.
Hi there,
I've got a couple of articles that may help you out. This first one goes over how to properly remove and reinstall iTunes.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
This next one goes over some of the troubleshooting steps if you are having issues reinstalling iTunes.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
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Error windows keep popping up on our laptop (Windows) it has to do with MobileMe. Trying to uninstall but not able to. Now can't even open itunes???
MobileMe should be uninstalled. See note 2 of Troubleshooting issues with iTunes for Windows updates.
tt2 -
I Removed itunes from my pc, and tried to redownload/install it, now i can't even get it installed, it says " The feature you are trying to use is on a network resource that is unavailable" What do i do to get itunes back on my pc?
This kind of problem can often be fixed with the microsoft Installer cleanup utility.
Unfortunately the Microsoft Installer Cleanup utility has been withdrawn by Microsoft because of compatibility issues with Microsoft Office so you will need to find a copy elsewhere – the installer is msicuu2.exe. You need version 3.
Google msicuu2.exe download
mydigitallife in the above search has a copy of version 3
Check for malware before installing it.
After installing, To run the program – All Programs>>Windows Install
If you get permission denied error, Try Run as Administrator – an option if you right click on the program.
When you run the cleanup utility, look for any instance that you find of iTunes and remove it.
It is possible that you will have to remove other apple programs if removing iTunes doesn't allow you to install iTunes. Post back with any furtyher error messages if there is a problem. -
Firefox crashes on start up how do I get help when I can't even load it
Please can someone help me I am running Mozilla Firefox 7 but have been unable to even get to start it up. Every time I try I get a crash report box pop up but it doesn't tell me anything, it doesn't even have a crash ID. I can't even get it to load in safe mode and I can't even get the Firefox location bar up to submit anything about my crash so I am at a loss at what to try next. I have uninstalled then re-installed but to no avail, please can somebody help me !!?. If you need me to tell you anything else please don't hesitate to ask.
Since a few days we have a lot of crashes with [http://www.trusteer.com/product/trusteer-rapport Trusteer Rapport]. If you have this program, try to disable it and see if that stops the crashing.<br>
You can stop Rapport using Start Menu > Programs > Trusteer Rapport > Stop Rapport<br>
You can ask their helpdesk when an updated version of their product will be made available or, if you don't need this software, uninstall it.<br>
http://www.trusteer.com/support/en/report-problem<br>
If you do not have Rapport, then we need to have a crash report ID. When you send Mozilla a crash report it just puts it in a giant database. We have no way of looking it up without the Report ID. I have no idea what is wrong without looking up the crash report. Please get the Report ID of your latest crash report.<br>
See https://support.mozilla.com/en-US/kb/Firefox%20crashes<br>
or http://kb.mozillazine.org/Firefox_crashes<br> -
I have tried since Chrismas to use my Ipod touch and have not been able to! I have uninstalled and reinstalled itunes more often then I care to admit! I called support and when I found out there is a charge ($59.95) I declined and hung up. I now can't even download itunes! I guess I find that a little fishy. I was so happy with this gift and now I am so frustrated I am about to return it and never purchase another apple product again! I have gotten nothing but the run around when trying to get assistance for a very expensive music player! HELP PLEASE
Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
HELP! Downloaded LR5 and when open it shows an error message saying error while trying to change from modules and I can not even import photos. Am I doing something wrong?
I have the same problem, and the solutions in Error changing modules | Lightroom do not work. Even uninstalling and reinstalling a new copy did not solve the problem. As anyone got an idea what other lingering files might be causing the problem?
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Please Help! I cant even Uninstall Itunes
I have windows vista on my laptop. I have not been able to update my itunes for quite a while. It comes up with a box saying "the feature you are trying to use is on a network that is unavailable" I went thru the complete steps of trying to uninstall intunes that apples gives by going into my C: folder, etc.. It tells me I need permission to do that? I try to go into the control panel and it wont let me uninstall and gives me the same box message that i listed above.. My phone is running like crap and I need to update it and I cant even update to itunes 10 and can not even get old itunes off my computer.. Someone please tell me how I can get this off!!!
With that one, let's try the following procedure.
First, head into your Add/Remove programs and uninstall your QuickTime. If it goes, good. If it doesn't, we'll just attend to it when we attend to iTunes.
Next, download and install the Windows Installer CleanUp utility:
Description of the Windows Installer CleanUp Utility
Now launch Windows Installer CleanUp ("Start > All Programs > Windows Install Clean Up"), find any iTunes and/or QuickTime entries in the list of programs in CleanUp, select those entries, and click “remove”.
Next, we'll manually remove any leftover iTunes or QuickTime program files:
(1) Open Local Disk (C:) in Computer or whichever disk programs are installed on.
(2) Open the Program Files folder.
(3) Right-click the iTunes folder and select Delete and choose Yes when asked to confirm the deletion.
(4) Right-click the QuickTime folder and select Delete and choose Yes when asked to confirm the deletion. (Note: This folder may have already been deleted if QuickTime was successfully removed using Add/Remove Programs earlier.)
(5) Delete the QuickTime and QuicktimeVR files located in the C:\Windows\system32\ folder. Click Continue if Windows needs confirmation or permission to continue. (Note: These files may have already been deleted if QuickTime was successfully removed using Add/Remove Programs earlier.)
(6) Right-click on the Recycle Bin and on the shortcut menu, click Empty Recycle Bin.
(7) Restart your computer.
Now try another iTunes install. Does it go through properly now?
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