Can't exit from Rescue and Recovery 4

I have been having problems with my Z61t laptop so I thought I would use the R&R recovery disks that I created. I was able to start the process with the recovery disk but when I went to do a recovery, a box on the screen asks that I insert the disk labeled "Final Disk." I don't have such a disk and was never instructed to label a disk with that label. I tried inserting the final disk in the series that I made, which is labeled disk 5, but that doesn't work.
I would like to exit the R&R program, but there is no way to quit. When I reboot, it automatically goes into R&R and there is no apparent way for me to escape it. I even tried booting from a bootable CD to reinstall Win XP (SP3), but the setup program informs me that it can't see a hard drive. Apparently R&R still has control of the computer and is blocking access to the hard drive.
How do I get R&R to terminate?
Thanks in advance.

Hi,
to me this looks like an issue of a missing SATA driver.
In this case I would advice to go into the BIOS and change the SATA mode from AHCI to Compatibility. Once this is done you can use also the Recovery Disks and the restor will work.
Let me know, if this worked out.
Cheers

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Restore from Rescue and Recovery 4.1 FAILED

The machine is a Thinkpad T43 running XP. Rescue and Recovery 4.1 backing up to a network share.
Last night, while using nCleaner, I accidentally wiped 30% of my C: partition (I have two: C and D). Since I run a full weekly backup to a network share using Rescue and Recovery 4.1 (RR4.1), I used RR4.1 to do a full restore (via the "simple" interface), however it not only didn't work, it made things worse!
It seems that while R&R 4.1 recovered the programs that had gotten wiped out on the C partition, it deleted almost everything in the C:\Documents and Settings folder (profile information, settings, Thunderbird mail, etc). It also cleaned out my entire D partition!
R&R 4.1 seems to be gone now, BTW (or it's hidden somewhere and I can't find it).
I'm thinking of installing version 4.2 + the patch and trying to restore again. Any idea what I can try at this point?
Thanks in advance.

Hi Bob,
which version of client security do you have?
From Lenovo site: "Rescue and Recovery 4.1 is only compatible with Client Security Solution 8.0 or later."
or
have you tried uninstalling 4.0 and then 4.1 new?
Regards
Andy
Andy ______________________________________
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Cant restore from rescue and recovery discs

Hi Guys
I bought a set of Windows 7 64bit Lenovo Rescue and Recovery Discs approx. 18 months ago so I could "restore" my X201 if and when the hard disk died, well the day has come and the discs dont work !!!
I have attempted to "restore" to the new hard disk 3 times and this is now starting to become a joke.
I boot the 1st disk, then I'm asked to insert the 2nd and then 3rd disks, I dont have a 4th disk but the process asks me for one. I believe that this is all working as it takes a number of hours and the drive lights is flickering except when I'm being asked to insert the next disc.
After the final re-boot. following the "Setting up drivers - 100%" on the screen I get a message box that says "Setup cant configure windows for your configuration", this is after I have had the "Starting Windows 7" booting on the screen.
Has anyone had any experience with Win 7 64bit R & R discs for a X201 ???
TIA
NG

I assume your issue is laptop boot mode related.
In order to restore from Lenovo Recovery discs set laptop should be in legacy boot mode. Check out this option in BIOS setup. Unfortunately you'll can't change boot mode later. But this mode just speeds up a boot process only 2-3 secs.
Boot and installation processes don't inform the customer about error boot mode related.
Check out the 1st disc. If it consists a folder like BOOT and files like BOOTMGR and WINRE.WIM (all of them are for boot process) and folder like FACTORYRECOVERY - it's OK and your 1st data disk is bootable too.
If you had partition like Lenovo_Recovery (Q: usually) on your x201 with factory images you could make Factory_Recovery Discs set yourself w/o purchasing it from Lenovo.
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Restore X201 from Rescue and Recovery file says it will take 6 days complete

Hi,
I had a malware issue that messed up my firewall (McAfee) and so I decided to restore from a RnR file. The file is located on my home network drive so I connnected via ethernet cable and initiated the full restore of the file. I'm running an X201 with Win7 64bit.
I started the restore last night before I went to bed. This morning I checked on it and it was had the progress bar showing and the estimated time remaining. It said it was restoring partition "1 of 2", approx 5% complete, with approx 8800 minutes remaining. 12 hours later, it has approx 8200 minutes remaining. Yep, about 6 days.
I've done a restore before but only back to factory settings. This 6 day restore can't be normal.
What does the RnR file contain? Does it only take an image of the user partition of the drive or does it also take an image of the system partition (Q? What if I forced the laptop to power down and restarted the restore process? Will I nuke the system? Or can I recover from that with my RnR file?
Any suggestions?
Thanks.

Additional comments. If have home computer 1 and computer 2, does backup to Network imply you have a /RRbackups folder on computer 1, which is a backup of computer 2?
If computer 1 has RNR installed, maybe you can copy backups to another medium(cd/dvd). /RRbackups would have to reside on the local(C) drive of computer 1. Then you can REFESH computer 2 from the backup medium, avoiding ethernet issues.
If backup of computer 2 is on computer 1, you can reach in and restore single files which you might Love. Glad you
had your DATA backed up via other means!!
You mentioned restore of 1 of 2 paritions. Lots of debate lately about the System Reserve partition used by bitlocker.
Do you have a windows 7 which supports bitlocker? (ie, windows ultimate, professional).
After you get your Factory reset calmed down, could you post a diskmanagement screen of your partitions? I did a clean install of windows 7, so only have 1 partition. If you bought a Lenovo with win7, you got win 7, win re and RNR factory reset partition. If RNR takes a base backup C drive, maybe Factory partition, maybe a bitlocker partition are backed up.
Depending on which options your choose for RNR standalone restore (6 days), you choose base, 3 weeks ago incremental, etc.
If you interrupt the restore of any of the above C drive is trash(brick). You made the correct decision to do factory reset.
If you love your base backup, you can tell RNR standalone to start there. IF you astro exit out of a incremental backup restore, wax. Go back to base. So you astro out of the incremental restore!. Simple, do the base restore, then come back and do the incremental restore.

Can't get to rescue and recovery

Okay I have been making some progress.
I received this lenovo W500 wtih win7 pro 64 bit on a 320 GB SATA drive. I wanted to put an 256 GB SSD drive in so I created a rescue disk then backed up the partitions to my NAS. Then pulled the drive and tried to resize the partitions with powerquest partition magic on my XP workstation. Then this is were my problems started because when I tried to install the 320 GB drive back in the lenovo I had missing operating system error. So I tried to restore my backups and those failed to.
Here it is a week later and I am now able to boot into the 320 GB win 7 partition but it blue screens on me. This is the most progress I have made so far though. There is a lenovo repair and recover partition still on the 320 GB drive, but at boot I hit F11 and can't get access to it.
Help me please get these machine running .......
W500 with installation of solidworks

Install rnr 4.5 This will install the standalone RNR. It will NOT be a separate partition. If will reside on the C drive along with windows. It will NOT have the factory recovery on it. The factory recovery was in your Lenovo_recovery partition. It will support RESCUE, ie restore from backup.
Call the support center and order a PRODUCT Recovery disc set from them. If you are under warranty, they should not charge you. Just tell them you waxed the HDD accidentally. If you dont need the factory install, at this time, just keep them handy.
BTW, did you erase the Lenovo recovery partition. If you did not, MAYBE an rnr install will find the recovery (factory) partition and use it. If it DOES find it you will see 2 items. (1) RNR on the windows platform will show a CREATE product recovery disc option (2) RNR standalone will also show a restore to factory option.

Laptop won't start up. Can only get to Rescue and Recovery

My ThinkPad T61 7658-CTO will not start up. I tried the system restore and that would not work either. I never backedup on a disk and I have old photos and videos that I would hate to lose.
When I run the troubleshooting message, it says: Root Cause found. Boot critical file c:\ntoskrnl.exe is corrupt. The file or directory is corrupt and unreadable (0X80070570).
I'm devastated. Someone, please help!
Note from Moderator: Resolved format issue.
Message Edited by nonny on 10-26-2008 11:51 PM

Hello Abdulrahman Almannai,
The Apple Knowledge Base article found here may help.
Be sure to follow the steps in the order given carefully.
hope that helps some,
littleshoulders [:-)

Can not restore factory operating system by Rescue and Recovery lenovo 3000 N200 - please HELP!!!

Hello,
I am in very big problem hope you can help my with it!
i have lenovo 3000 N200 Notebook , my operating system since yesterday i have been formated the partition C after Rescue and Recovery didn't help and install a diffrent OS, i didn't delete the lenovo Partition!!
now i can't access the Rescue and Recovery
my qustion is - can i some how restore the factory OS by Rescue and Recovery??
TNX
Tal,

The only other option, before calling service and ordering recovery disks, is to try the Rescue and Recovery - Recovery repair diskette. And yes, a floppy drive will be required.
Andy ______________________________________
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How to create rescue and recovery partition for my thinkpad edge 11

Hi,
I'm using thinkpad edge 11 with win 7 home Premium 32 bit.
Before, i tried to restore to factory setting, there is a drive partition of rescue and recovery in my thinkpad.
But, when I was trying to restore to factory setting, I missed the steps and made the drive partition of rescue and recovery formatted.
So, now, I don't have it again in my thinkpad.
Then, after that, appeared another drive partition in my thinkpad with name S: Sytem, beside C: WIndow7 and D: Data.
So, I need the solution from you all as knowing more about thinkpad edge in this forum.
1. How I remove the unkwon drive, S: System from my thinkpad?
2. How I can create again the rescue and recovery partition on my thinkpad(wih Win 7 Home premium 32bit installer inside plus all the drivers)?
Thanks...

Hello mate,
To restore the Q: partition you have to use the Lenovo Recovery Discs. Hope you burn them before erasing the partition, otherwise you have to order them from Lenovo.
Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.
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How to download Rescue and Recovery

I've a K330B with Win7, 64bit. Since the stock Rescue and Recovery does not allow to back-up the 25GB of the service partition, I tried using the Rescue and Recovery for an Ideapad instead. It messed things up for me. So I went back to the system restore point, prior to installing the version for the ideapad.
Now my Rescue and Recovery won't work. It crashes each time I try to run it. I need to re-install it. I can not find the Rescue and Recovery software for a K330B Desktop with Win7 Home Premium, 64bit, anywhere on the Lenovo support site.
Please help.

Hi, divasthapa
When you press Enter at the Lenovo screen, what are the options that appear on the menu? There should be one for BIOS, one to resume normal setup, etc. But there should also be something about recovering your system or something along those lines.
Thanks in advance,
Adam
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ERROR occured when update the ""Rescue and Recovery 4.2""......

dear all, i'm a newbie with the TP notebook, and i'm a chinese , sorry for my POOR english !!
hope you all will understand what i explain now......
i just buy a T61 last nite, but when i try to "UPDATE" my system, two error message shown to me.........
Error 25013: Error obtaining the Rescue and Environment drive letter
Error 25012: Error accessing the Rescue and Recovery service partition
at last, i can't finish the "Rescue and Recovery UPdate" anyway !!
and i've try to download the "Rescue and Recovery 4.2" from the web manually, but got the same error occured !!
anyone try before ?
pls help me to solve the problem !!
P.S. because i just buy my T61 within 24 hrs, i'm so worry about this !!
thanks so much !!
Regards

Hi Mark,
Good idea! No luck though, although my R&R partition is still healthy and boots nicely. I'm wondering if the solution wasn't actually the removal of your second hard drive. Other threads discuss how getting rid of network shares helped similar problems, as R&R wanted to use drive letters that were already taken by network drives. Me, I've got an "F:" that's my swap partition and a "G:" that's my fat32 partition. If the R&R upgrade program is hardcoded to mount the hidden partition as "F:" (for example), rather than trying to dynamically grab the first available drive letter, I could understand what was going on.
I'd unmount my F and G partitions if I knew how to do so in windows, but don't know of an nondestructive way to do this.
With a specific idea like this my normal (linux) next step would be to go read the source and find out if that really is the problem. Can't do that in this case unfortunately, but if a Lenovite happens to be reading this forum and can direct me to the proper place to submit a real bug report, I'll do so. Can only find service call info on the website, which doesn't help to submit a bug.
Alec

Rescue and Recovery -- USB external hard drive

Can anyone recommend the best external hard drive to use for Thinkvantage Rescue and Recovery? I've been doing some research and I'm concerned about the Maxtor "one touch" software. If I choose to purchase a Maxtor external hard drive should I go in and delete any software on the drive before I back up from Rescue and Recovery? I have been having a lot of problems with Rescue and Recovery -- it's difficult to delete past backups, and I get hangups. But eventually it usually backs up. I have read reviews for the Maxtor one touch software and it sounds like it doesn't work well for restoring an entire system (problems with certain files, such as hidden files, etc.). But maybe that's not true? Also, do you recommend that I delete all previous backups before running a Rescue and Recovery backup? If not, if I ever had to restore from it, would it automatically use the most current backup?
Thanks in advance for any advice! I'm a novice, but I want to make sure that everything is backed up properly.

Herik,
I'm not sure I'm looking in the right place - the folders you specified don't exist, or they aren't where you indicated. I can only get to "Rescue and Recovery" in the HK - Local Machine registry folder - nothing further there. Here's what I have:
http://files.iclippy.com/109436/1251279402.jpg
Am I looking in the right place?
Note from Moderator: Image(s) >50k converted to link(s).
E
Thinkpad R40 2897-54U running Windows XP Pro

Rescue and Recovery Issues!

Hello All,
I purchased a T60p about a year and a half ago along with the 3yr. extended warranty. I have been trying to recover a saved backup on my hard disk since I have had some problems with Windows but have run into a serious problem. I have tried to restore from rescue and recovery but keep getting a password entry dialog box. I didn't set one up since I've owned the computer and this is confirmed by the dialog box that states for me to set one up and try again. I even tryed to use the "forgot password" option and it still sends me around in circles for a password entry. I have contacted customer service several times and got a set of rescue and recovery discs to set it up to factory state but the password thing still comes up on bootup even from the CD. The last suggestion from customer service was to purchase a SATA drive-to-USB cable to back up the data to another computer. But other than seeing the contents of the drive directories I cannot back it up (probably a protected partition). I am at a loss here and was wondering if anyone could help.
The files on this hard drive are vital for me to recover as they contain lots of personal pictures of family (some now gone), CAD work, as well as other irreplaceable info.
Can anyone suggest a course of action? Is there a service that can retrieve the data? I have no problem reloading the applications I just need the data files.
Couple of questions:
Why can't I reinstall Windows from the discs sent to me from Lenovo (only the R&R disc is bootable)?
Can I reinstall Windows on the drive without loosing the data on the R & R partition?
Please Help!
Nemo
Message Edited by Nemo on 09-04-2008 05:07 PM
Lenovo Type 8743-CTO Built in 2007 w/ 3 yr. Extended Warranty

Hi Nemo,
My questions may be totally irrelevant, but I'm going to ask them anyway. Just in case.
Some versions of R&R, when launched, would ask if you want to set a password or protect the backups with your windows password. As you don't mention having tried your windows log-in password, if you have / had one, have you tried using it or, if set up, the default admin account password?
Also what about the good old enter key i.e. no password, or trying "admin"?
Andy ______________________________________
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Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
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"rescue and recovery" and "swshare" log question

I am currently analzying logs from "rescue and recovery" and "swshare" program and notice SMA.log and capture.sma in particular. I want to verifiy what do each of those 2 logs mean. does one mean the data that was successfully backed up and the other one means what was restored to the machine? the restore.log contains a specific date, was that the date the data was restored to the machine?
Thanks in advance!!!

The logs gets created automatically and have the information of the particular task which is completed or processed.
Best Regards,
Tanuj
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Rescue and Recovery 4.5. Rescue media can't boot from FAT32 64GB flash drive.

T530 Windows 7. I did a full (base) backup to a 64GB USB flash drive formatted FAT32. R&R started by indicating “Rescue and Recovery Medium being created” and after a few hours finished the backup. When I click on ‘View all backups’ I can see the backup created. I then tested the flash drive to see if it’s bootable but the screen only shows rapidly moving white font gibberish over black background. I did the same as a test on a 8GB USB flash drive formatted NTFS (I had to stop the backup since 8GB was not enough space) but had no trouble booting from it. Both flash drives have the folders: boot, efi, Preboot, RRbackups, tvtos and files: bootmgr, bootmgr.efi, fcopy.ini. In other words, the only difference seems to be that it works with 8GB NTFS but not with 64GB FAT32. Is that the issue or just coincidence?
Solved!
Go to Solution.

The readme file for RNR 4.5.1 states:
Consideration 7
Unable to boot from a 64 GB USB memory key
When you create rescue media on a 64 GB USB memory key and then boot your computer from the memory
key, an error message is displayed, saying, ?¡ãError loading Operating System.?¡À
To solve the problem, change the 64 GB USB memory key to one with less storage capacity.
===
The question is.. is your Flash USB a memory key?
I would reformat the 64GB to NTFS, then run the Create Rescue Media option onto it. Then try to boot the USB.
There is another post out here stating on certain USB sticks, you have to PREFORMAT it, using diskpart command, before using the Create Rescue Media option..
This link might help:
http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-74246

My W500 can not install Rescue and Recovery

Hi guys,
Has anyone encountered the same problem as I did when I tried to install Rescue and Recovery?
The process always stopped with error code 6.
I am using Win7 X64.
W500 T9900 8GB + TBs imageries

I was also having the exact same problem on my W500, but I did not have to download the full multilingual package to get it to work. First I reinstalled windows, and used the "clean all" command before the install.
At the first setup screen during the Windows 7 install hold Shift+F10 - this will bring up the command prompt. Type in "diskpart" then type "list disk" then type "select disk 0" This number may be different depending on how many drives your machine has in. It will then tell you "disk 0 is now the selected disk" After this type "clean all". You will see just a flashing cursor in the command window to tell you it is running. This will take some time, and WARNING:it will fully erase -write zeroes- to the entire drive. Your data will be unrecoverable, and ALL PARTITIONS will be deleted. Once it's finised it will give you a message saying Diskpart succeded in cleaing the disk. Now the important part, type in "select disk 0" once again, then type "create partition primary" This will prevent Windows from automaticaly created the 100MB partition on the drive durring the install. After that type 'exit' and 'exit' again, and you can continue the setup as normal.
Once Windows is up you need to install Microsoft Visual C++ 2008 from here: http://www.microsoft.com/downloads/en/details.aspx?FamilyID=ba9257ca-337f-4b40-8c14-157cfdffee4e&dis...
Once that is installed, restart and it should let you install Rescue and Recovery.
This worked perfectly for me, even though it is a little more complicated.

Can't exit from Rescue and Recovery 4

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