Can't explain where my credit has gone

In May I got a skype landline and the account was credited with £10. Since then the auto recharged has credited the account twice with another two orders of £10 each. So a total of £30. My balance currently reads as £12.77 so Skype claims I have used £17.23. However when checking the account usage for May I find 21p of calls and no SMS and in June to date I find £3.25 of calls and 34p of SMS with no Wifi for either month as I haven't used it. So this gives me a total spend according to my SKype account of £3.80.
So my question is ...where is the remaining and unaccounted for £13.43?
I have attached an image of screen shots taken of my account usage info. Payments of £11.50 (skype credit of £10) were made on the 21st May, 16th June and again yesterday.
I want an explanation of where the rest has gone and I want the ammount added back onto my account. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Attachments:
Skype usage.PNG ‏263 KB

Hello
Your account shows that you have a 1-month Skype Number which recurs @ GBP4.025 monthly and Skype Credit with an Automatic Top Up enabled. Your credit balance is currently GBP12.77.
Total call expenditure May/ June to date = GBP17.24. This includes forwarded calls, calls to cellphones in UK and in other countries. If you think that this is incorrect please contact Skype customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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