Can't export to AIR with Windows Style as Custom Chrome (transparent)

I can export to AIR with Xcelsius SP1 and FP1 as long as the Windows Style is set to either System Chrome or Custom Chrome (Opaque). However, if I choose Custom Chrome (transparent), it does not generate the AIR file but also does not create an error.
I had the network connectivity issue talked about in other threads so I could not export at all before but resolved that by taking my laptop home and exporting here. Now it works except for exporting to transparent.
Versions installed with correct paths:
FLEX SDK: 3.2
JRE: 1.6.0_07
AIR: 1.5

>
Andy Brathwaite wrote:
> Alan.
> We still don't have a solution for this.
> It's been marked as bug and been investigated without success.
> For now just don't use that option. Sorry.
Andy,
I'm also beginning to have this issue but it's new to me as I had to set up a new machine today. It has Xcelsius '08 SP1/FP1, Flex SDK 3.3 and J2RE 1.4.2.19. I've previously been able to export using the Custom chrome (transparent) option but I haven't been able to make a thorough examination of the two machines. One major difference is that the machine having the issue is a VM while the other is not. I did a little digging around and found this post on another forum. By the date on the post, this is a rather old problem.
iguanasterix - Wed Nov 26, 2008 7:40 am
Post subject: XCelsius 2008 - Exporting to AIR Hi, I just wanted to share a problem we've experienced when exporting our Xcelsius dashboards to Adobe AIR.
These are the symptoms: when exporting to air format, Xcelsius doesn't generate the .air package. We can see that Xcelsius generates some temporary files (swf, xml, tmp) but then deletes the files and does nothing.
To validate if the problem was on Xcelsius or on the AIR SDK we tried to manually generate the .air package by using the AIR SDK and the adt command, and received this error message:
"Could not generate timestamp: Connection timed out: connect"
One of the steps AIR SDK follows when generating an .air package is to contact a time-stamp server. If the AIR SDK fails to contact the tsa, no package will be generated and an error message similar to this one will be sent.
To validate if this was the cause of the problem, we executed adt and added the -tsa none (to skip the time-stamp validation) and everything seems to work. Unfortunately we can't add this setting when exporting from Xcelsius 2008.
We are connecting to the internet using a proxy server.
If we try to export while connected to another network (no proxy) the export is executed with no problems.
Although we've changed our JRE settings to use the company's proxy we still can't Export to AIR while connected to this network.
Any ideas of how we could fix this?
It would be nice if Xcelsius could display an error message when experiencing problems with the AIR SDK instead of doing nothing at all.
I have not yet been able to verify the above information but maybe it will help you guys. If you need more information from me, let me know. I'm going to do some more testing tomorrow and will post any results I find. I really really need this option to work.
Sean

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