Can't FaceTime with family outside of home ?

Can't FaceTime with family outside house

Did you try the troubleshooting already? iOS: Troubleshooting FaceTime or The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
Is everybody connected to a Wi-Fi network when trying to call each other?

Similar Messages

  • I can't facetime with anyone, it starts the call and ends it immediately on its own. Any suggestions on what I am doing wrong?

    I can't facetime with anyone, it starts the call but ends it immediately on its own. Any suggestions on what I am doing wrong?

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

  • HT1373 Can I use my playlist outside my home or someone elses Apple TV?

    Can I use my playlist outside my home or someone elses Apple TV?

    Hello Gislig323
    If you are having issues with setting up Home Sharing, Check out the article below to troubleshoot the issue further. Check to make sure that the network connection is good as well as any ports that could be blocking access for your Apple TV.
    Troubleshooting Home Sharing
    http://support.apple.com/kb/ts2972
    Regards,
    -Norm G.

  • HT1688 Since updating to the new iOS 6 I can't facetime with anyone! Can anyone help me?

    Since updating to the new iOS 6 I can't facetime with anyone! Can anyone help me?

    i would look for Iphoto in your applications folder and put it in the trash, (be sure not to through away your Iphoto libary in your pictures folder)
    restart your computer
    and attempt to redownload it from the app store.

  • Can I FaceTime with the first iPad?

    Can I FaceTime with the first iPad?

    The long answer: the original iPad does not have a camera and does not have the FaceTime app, hence you cannot do FaceTime on it.

  • Can I FaceTime with another Mac? What is needed on the Mac?

    Can I FaceTime with another Mac? What is needed on the Mac?

    Welcome to the Apple Support Communities
    You can call with FaceTime to a Mac with Mac OS X Snow Leopard with FaceTime, OS X Mountain Lion or Lion

  • Travelling to Middle East with products purchased in Canada, any way to FaceTime with family in Canada?

    My brother has a MacBook, iPod Touch and an iPhone 4s and they were all purchased in Canada.  He just arrived in Dubai and is travelling to Saudi Arabia, in a few days, for work.  Is there any way that he can communicate via FaceTime with his family back in Canada?  He couldn't get his iPhone unlocked (from Telus) in time for his departure, so I guess phone calls are out of the question, but I was wondering about FaceTime.  I know that FaceTime isn't available on Apple products purchased in the Middle East, but if his were purchased in Canada will FaceTime work if he has a wireless connection?
    Or, can anyone make any suggestions regarding having his phone unlocked while in Dubai?  Any help would be greatly appreciated as he's gone for 8-9 weeks and has a 6 week old baby here at home, so he'd love to be able to see and/or talk to him while he's away.  Thanking you in advance for your assistance!

    Firebind has a test to check if the required Facetime TCP and UDP ports are blocked or not by an intervening firewall. It's a Java app so it's best used on your brother's mac (assuming he has Java installed.)
    The required ports are:
    TCP: 80,443,5223
    UDP: 3478-3497,16384-16387,16393-16402
    http://www.firebind.com/facetime
    If this test is successful for him then he shouldn't have any firewall issues.

  • My househoulse is full of Apple products. We have Ipad, Ipod, and Iphone, but they are all registered under same email. Therefore, we can not facetime with each other. Does anyone know how I could change this?

    How do I facetime with the same email address on the Apple product?

    The iphone identification should be its phone number, for other devices, such as ipad, ipod, imac you must generate a new e-mail address for each.  You can do this by using Yahoo mail, google mail, or perhaps the e-mail system that your internet service provider offers.  The point is, each unit needs its own id.

  • Can I Facetime with another user on a PC with their webcam?

    I'm trying to facetime with a friend, but they have a windows comp and a separate webcam. is it possible to do this?

    You can't use facetime with a Windows user because they don't make the application for windows. You can still video chat, there are a bunch of options there... AIM, ICQ, Skype, Windows messenger... there are a few more. You can google for another if the ones I listed aren't what you want to use.

  • HT4623 How can I facetime with out WIFI on a iphone 4 ????

    HELP ??? I see that you can facetime with out WIFI, But i can not on my phone  ... I have the IPHONE 4 ......HELP

    FaceTime using 3G (Cellular) is only available on the iPhone 4S, not the iPhone 4

  • I'll be buying a ASUS Prime tablet soon and want to know if I can sync it with my PC at home. If I don't have a wireless phone connection, can I still do it with just the wireless effect.

    Seems like the Firefox Sync is just for PC's and phones. If I buy a Tablet that has wireless capability but I'm not going to buy a phone plan, ex. with AT&T, will I still be able to sync my tablet info with my PC at home? Does it work like McCloud?

    Sync can work with any instance of Firefox 4 or higher. It will sync your bookmarks, history and passwords to any other Firefox instance. https://support.mozilla.com/en-US/kb/how-do-i-set-up-firefox-sync

  • Can you facetime with a group of people

    Trying to figure out if I can facetime with a group of people.

    Facetime does not offer this capability as yet.  Perhaps it will be added in the future.

  • My contact list does not always include a video icon so I can use FaceTime with wifi- how can i fix this

    my contact list does not always include a video icon so I can FaceTime with a contact- how can I fix this?

    Thanks so much for your reply but that won't help in my current situation. Maybe I didn't make it clear. The latest version of Quicktime as new as it sounds doesn't support screen recording on a powermac G5 Motorola chip with OS 10.5.8 which is the highest os I can go with that machine. If I can sync the two computers so I can get the application to record from my newer computer then I'm ok. I just don't have the recording application for audio that I'm using to demo for the website on the laptop as it's about 10,000 dollars. So, I have to use the older computer to do the audio presentation and try to get the newer computer synced to it so I can use the new version that works on snow leopard to record a screen shot that will hopefully appear on my laptop instead of the old machine. Hope that makes sense. It's a bit confusing but in a nutshell it's like this:
    1. I am a Pro Tools Instructor which is the state of the art application and recording device for audio and movie scoring and I have a new job where I make small snippets of tips using Pro Tools which I'd like to record with quicktime on screen as they happen
    2. the best version of Quicktime Pro available for the Power Mac, OS 10.5.8 will not do screen recording on it.
    3. I can use the Quicktime application from my newer laptop but I need to sync it to the old machine
    4. I'm hoping but I don't know, if I do this, that I can record Pro Tools in action from my new machine buy seeing it on this laptop screen and then recording it with the new quicktime.
    5. If I can sync the two computers, I'm hoping this can happen but I can't use my ethernet connection as I have it used to connect to my recording console and can't afford to buy anything new like an ethernet hub yo connect the two so I'm hoping that there's another way to connect them.
    I hope that makes sense and that possible you or someone else can help. Thanks so much! Scott

  • Can i facetime with a motorola atrix?

    Is it possible to facetime with a motorola atrix? i have an iphone 4 and my son wants an atrix but we want to be able to face time and i wanted to know before i bought the atrix

    Also, look at Tango and Qik (owned by Skype, apparently).

  • Can you FaceTime with the same apple ID?

    i have multiple devices and would like to use facetime between the devices.  Can you use the same apple ID?

    Yes, you can use the same Apple ID but you must have individual calling ID's listed for each of your devices.
    (Doing this can be a bit of a three ring circus if you have lots of devices)
    For iphones, you simply use their individual phone numbers. But, for other devices you need to have individual, verifyable e-mail addresses associated with them that you will use as their individual calling ID's. I'm including the following link to an Apple tutorial which can help you do this.   http://support.apple.com/kb/HE68

Maybe you are looking for