Can't factory reset a Time Capsule

I've been having problems with my Time Capsule lately (first, it was an IP conflict, then a DNS issue, then a completely unspecified problem), and I now would like to do a factory reset of my Time Capsule. As written on the Apple support page regarding this matter, I disconnected my Capsule from AC power, pushed the reset button with a pencil, and then re-connected it to household power. I kept the pencil in for a few seconds, after which the Time Capsule's light started flashing orange. I then tried to configure the Time Capsule in AirPort Utility, but it seems to have preserved many of the settings from earlier, including the device name, and network name.
Nonetheless, I continued the configuration, and added the addresses for Google's Public DNS project. Now, the DNS issue no longer shows up; however, I keep getting a message telling me to reset my cable modem. I've already done this multiple times in the last few hours, to no avail. A second network, running off a second router connected to the same modem, is experiencing no issues at all.
I'm using OS X 10.8.2, and AirPort Utility 6.1, and the issue is present both on my iMac and MacBook Pro.

What version of AirPort Utility?

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Can't reset my time capsule using reset button and I don't have the password to get into reset it.

I can't reset my time capsule b/c the reset button broke off when my time capsule fell off my shelf. I can't remember the password to the disk or time capsule to do a manual reset and I can't access the time capsule. Any suggestions around this?
Thanks.

Bob's suggestion is the best, as the old passwords should be stored on that computer.
If you need to do it .. the hard way.. just open the TC.
You need a heat gun (hair dryer on hottest setting works fine).. to heat the rubber mat up to very hot.. I usually take 5min or more just heating it, evenly as possible. Lift on one corner and keep heating whilst peeling off the rubber. I use a pair of leather garden gloves as it needs to be so hot you cannot hold it for long.
Really hot the rubber easily peels off with all the glue on the rubber.
Now undo the 10 small philips head screws and carefully lift up the aluminium base plate. There is a fan plugged into the board so don't pull. You can disconnect the plug carefully and lift it completely off.
You can then press the reset switch with a small screwdriver or the like.. careful not to short anything if you use metal.
The plastic lever should still be rolling around inside the TC.. when I look carefully at the plastic, the lever is inserted later.. not part of the one moulding.. there are two plastic stakes, which are heated and bent down like a rivet to hold the lever in place. You may be able to relocated the lever onto the plastic stakes with some glue.. use a good 5min epoxy rather than instant glue.. although on ABS plastic the instant glue works very well. Use the glue under and on top but a tiny amount, otherwise you will simply glue the lever to the body and it will never work again. You might be able to make it stay.. just be very gentle if you ever need to press it again.
You can try a more permanent repair.
Plastic flexing as hinges is not an engineering solution .. but you can get a scrap of metal, thin brass would be ideal... drill a hole in one end and use a small dia screw.. I would tap it and run a screw from the inside, using a short screw so only the end of the screw is visible. Coat the inside with silastic so it cannot short anything. Depends on your handyman type skills I guess.
Strange that it would break.. Must have hit hard!!

HT201514 Can I reset my time capsule and restat

Can I reset my Time capsule and re start?

You do not need to reset to restart.
Reset means changing settings..
Restart means power off.. power on. Since it doesn't have a power switch we just pull the power cable usually.
I am unclear what the question is though?

Hi, how can i reset my time capsule ?

Is it safe to unplug the power line to reset the time capsule ?

What you are asking about is a restart. It's OK to pull the power plug if there are no other devices backing up to the Time Capsule at the time.
If you don't want to pull the power cable, it is possible to restart the Time Capsule using AirPort Utility. If you do not know how, tell us what operating system you are using on your Mac.
Click the Apple icon in the upper left corner of the screen, then click About This Mac and post back with the OS X Version that you see there.

I can't connect with the Time Capsule.

Hello everyone,
Some years ago, I bought a Time Capsule. Until now, I didn't want to use it as an extern HD.
So I tried today.
I am using it for a year now, as main router. Several computers and iDevices are using it.
Because I had forgotten some things - and I hadn't wrote it down - I decided to reset it and configure it again.
Since then, the internet has become slower - and I my Macbook pro can't connect to the Time Capsule's disk.
In Finder's everything fine. Left, under 'Shared', I can see the Time Capsule as a HD.
When I click on it, I see: "No Connection". Then I select "Connect As", and I fill in the Time Capsule password.
It tries to connect a few minutes, but then I get the message:
"The backup disk could not be found. Make sure the backup disk is connected or open Time Machine preferences to select a different backup disk."
In the Airport Utility, there's a green light.
*My firmware has the newest updates
*I am using Snow Leopard
*I am using newest update of the Airport Utility
*Since reset, internet's fine but a bit slower.
Other Questions:
*Can I use my Time Capsule for other things than only Time Machine (backup)?
*Can I divide it in parts? (Backup, User)
*Can I backup multiple devices on it? (Macbook Pro, iMac, Macbook Air etc.)
Hope you can help me!
iFallrise

What actual model is the TC.. the A1xxx number from the rubber base mat???
As they age they become unreliable. Some earlier and some at 3year mark.
It greatly depends on the setup of the existing network.
I would recommend a downgrade in the TC firmware.. as with Snow Leopard there is no advantage to you in the later firmware.
Go to the airport utility and select firmware update.. hold down the option key when you make the selection and all the previous versions available for your model will come up. I recommend using 7.5.2
Do another reset of the device. This time a full factory reset.. and start the configuration again.
Ignore update to firmware requests.. turn off the reminder.
Set all names to SMB standard. short, no spaces, pure alphanumeric. TC name, wireless names, hard disk name.
For wireless I recommend you use wpa2 security with 8-12 character passkey.. pure alphanumeric.
Set to manual for radio channels and test 1, 6, 11 in turn for the best.
Depending on the broadband you use, the TC must be in router or bridge mode.. tell us more if you need help for this.
If you think the TC is slowing you down, do a test with direct connection to the broadband modem and give us the speed comparison.. direct and via the TC ethernet or wireless.. tell us which though.. wireless will always be slower than ethernet.
If you have issues still with the hard disk it might need some work.. older models the disk might need to be erased .. please open any time machine backup and run a verify.
A5
http://pondini.org/TM/Troubleshooting.html
Other Questions:
*Can I use my Time Capsule for other things than only Time Machine (backup)?
Yes, but the TC is designed primarily for Time Machine.. if you store files, there is no method in the TC to back up those files.. do not make them the only store.
*Can I divide it in parts? (Backup, User)
You cannot partition a TC .. not without removing the disk. You can create a disk image.
Q3 http://pondini.org/TM/Time_Capsule.html
*Can I backup multiple devices on it? (Macbook Pro, iMac, Macbook Air etc.)
You can use multiple devices with TM. Be aware you need lots of free space for this to be successful. So you need to add up the total you want to backup on each computer.. and at least double it.

Hello. My mac can't connect to my time capsule. There is no response and I can't put it back to the originals definitions because all my files are there and I can´t loose them. (sorry about my bad english, but I really need help!)

Hello. My mac can't connect to my time capsule. There is no response and I can't put it back to the originals definitions because all my files are there and I can´t loose them. (sorry about my bad english, but I really need help!)

Your files are unaffected by a reset.. no reset via the reset button on the TC harms, deletes or does anything to your files.
The Factory Reset universal
Unplug your TC/AE. Hold in reset. and power the TC/AE back on.. all without releasing reset and keep holding in for about 10sec. The time is not important.. it is the front LED rapid flashing that indicates you are in factory mode.
Release reset.
If it doesn’t flash rapidly you have released reset at some point and try again.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
Here is how to do a fully manual setup for TC which is sometimes necessary with Mavericks in particular.
Airport Utility shows "unexpected error - please try again" when connecting to Time Capsule

Can no longer find my Time Capsule.

My Time capsule, that I bought back of last year in April has been working flawlessly, until a couple of days ago. Now, it con no longer be found on the network.
It is connected via an Ethernet cable and is in another room (it's connected to my iMac, running OS X 10.5 through a router that is working and letting everything else on my network see everything else. ).
I have reset my Time Capsule and the solid green light comes on.
It has been updated with all the latest firmware as it has come out.
WHAT ON EARTH DO I HAVE TO DO TO GET IT SO IT CAN BEEN CONNECTED TO FROM MY IMAC?

Did this happen after updating to 7.4.1?
I know when I updated my TC to 7.4.1 it disappeared on me. I had to revert to previous firmware.
This also happened when I updated and original Airport Extreme (first model released). Had to revert it to 7.3.2.
Every Airport I updated to 7.4.1 became invisible. Had to revert each one.

After port forward, airport utility can no longer see my time capsule

I tried to forward public port 1025 to private port 80 on a raspberry pi using airport utility. But after I did that, the airport utility can no longer see my time capsule. Wifi still works correctly. Are there any conflicts about port 1025? How to fix that other than resetting the time capsule?
Thanks,
Michael

It doesn't sound like a port that is used.
From the standard google search.. nope.
Reboot the whole network..
No luck tell me what OS version you are running the utility on and what model and firmware TC???
Note with Yosemite, anything can and will happen.

HT1178 reset my time capsule and connect it directly to imac only for back up

I want to reset my time capsule and start a new complte back up ..How to reset it and use it directly connected to may imac?

Your little comment in the profile.. it used to work before Mavericks.. might be better to fix it and use it still as part of your network. The problem is the TC is a purely network device.. It is not at all easy to use stand alone. You cannot connect directly to it by USB. It really has to be part of the network.
I have used them plugged in by ethernet to a computer that connected to the internet by wireless. That is messy to setup but works. I will need some info to do it.
How does the iMac connect to the network.. and what IP does it get??
From that I can give you setup but with due warning, this may still have network issues as those bugs are in Mavericks. And you could save yourself the effort and just try to get it working as part of the existing network.
OR.. IMHO much better solution in this case. For desktop type computer like iMac.. plug in a USB drive.. Or FW800 or even thunderbolt if you have need for real speed. Thunderbolt>USB3>FW800>USB2. Price wise.. USB3 is now same price as USB2 so that is the best choice if your Mac has USB3 ports. Thunderbolt is still very expensive. FW800 is better than USB2 but is a dead duck.. Nothing you buy will be useful as the port is being phased out.
But even USB2 will work faster, and be more reliable than a TC.
My other suggestion then is to use CCC or SuperDuper and keep Time Machine as a secondary backup for incrementals. You can produce easily a fully bootable backup drive using CCC. Superduper I heard had issues but that might be fixed now. A bootable backup means if you have a disk failure simply boot the computer from the backup. It is hugely superior method. TM can also continue to be used as it works well for incrementals and restoring applications if that becomes necessary.
Just indicate what you want and we can suggest a way forward or give details on the fix with Time Capsule.

Reset password time capsule

What is the default password, when u Reset a time capsule 2nd gen

Sorry, I am having a hard time following this.
so I thought I would use a paperclip and tap the reset point on the unit.
If you reset the Time Capsule, it will not appear in AirPort Utility at all until you start over and reconfigure it again.
Open AirPort Utility, click on Other WiFi Devices, then click on Time Capsule. That will get the setup started again so that you can enter names and passwords.
If the Time Capsule does not appear under Other WiFi Devices, then you did not reset it correctly. Hold the reset button in firmly for 10 seconds and then release. Allow a full minute for the Time Capsule to restart again. Now open AirPort Utility and do the setup again.

HT201250 What if Time Machine can't find my airport time capsule?

I can't find my airport time capsule on my computer... I need help in order to reach documents saved on my airport time capsule used as an external hard drive... Please help!

Is it listed in the sidebar of a Finder window, under SHARED?

Can I use the new Time Capsule to backup my mid 2010 Macbook Pro? Also can I want to free up my hard disk, can I save my photos and files on the time capsule and later access through wifi?

Can I use the new Time Capsule to backup my mid 2010 Macbook Pro? Also can I want to free up my hard disk, can I save my photos and files on the time capsule and later access through wifi?

Can I use the new Time Capsule to backup my mid 2010 Macbook Pro?
Yes, if you are asking about using Time Machine to backup the Mac.
Also can I want to free up my hard disk, can I save my photos and files on the time capsule and later access through wifi?
You are not thinking of deleting the photos and files on your Mac, are you? If you do this, you will have no backups for those files.
Another concern is that Time Machine backs up the changes on your Mac. At some point, Time Machine will automatically delete the photos and files from the Time Capsule.....you just don't know when this might occur.
In other words, only delete files from your Mac that you can afford to lose.

How can i use the airport time capsule as a external hard drive?

how can i use the airport time capsule as a external hard drive?

Why do you recommend not place things like iTunes libraries or photo libraries on the drive? It was what I am looking for...
I suggest that you ask the experts over in the iPhoto Support Community about their opinions on placing an iPhoto or Aperture library on the Time Capsule....even if you plan to use a wired connection for your Mac and the Time Capsule.
But, if Terrence Devlin answers, be prepared for a lecture about why you should not ever do this.
If you place the iTunes library on the Time Capsule, be prepared for iTunes to give you messages about not being able to find the library.
In addtion, LaPastenague has the answer for you in a nutshell......corruption problems.
Bottom line....the Time Capsule is for your backups.....not "everyday" files and especially not libraries.

Lost the contents of Bookmarks Menue, can i recover it from time capsule

Mac OS 10.8.3/Safari 6.0.
items previously in my Bookmarks Menu are no longer lited. Can they be recovered from Time Capsule, If so please explain how? Thank you.

Triple-click the text on the line below to select it, then copy it to the Clipboard (command-C):
~/Library/Safari/Bookmarks.plist
Quit Safari. Disable Safari synchronization in iCloud, if applicable.
Select
Go ▹ Go to Folder
from the Finder menu bar. Paste into the text box that opens (command-V), then press return.
A folder window should open with a file named "Bookmarks.plist" selected. Restore the file from a backup that predates the unwanted changes. If you disabled sync, re-enable it and test.

TS2655 imac can no longer find the time capsule to add it...how do i fix this

my imac can no longer find the time capsule....i had to delete the old network and re add the time capsule to create a new one and now the imac keeps searching for the base and cant locate it

If you mean that Time Machine can't find the Time Capsule, I'd try using the Time Machine panel of System Preferences to redeclare your backup disk. If that's not what you mean, please explain.

Can't factory reset a Time Capsule

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