Can't fax from 8600 printer

Recently changed to VOIP and printer no longer faxes. Have to scan and attach everything.

Hello @Lowellavery,
Welcome to the HP Support Forums!
I understand that since switching to a VOIP phone line you have not been able to fax with your HP Officejet Pro 8600 e-All-in-One Printer. I would like to offer assistance today with resolving this issue.
Now, just so you are aware, faxing is old analog technology. Nowadays phone companies use digital lines. Digital lines are OK to use, but there is a lot more static noise and interference on those lines that cause fax communication issues. Also, the transmission rates on digital lines is much faster than analog. The faster transmission speeds can cause fax packets to be lost. This loss in fax packets will also result in fax communication issues. While the fax machines are designed for use with traditional analog phone services, there are settings that we can adjust on your fax machine to eliminate as much interference on your VOIP line as possible. Please follow the steps below to adjust the fax settings.
Step 1: Turn OFF Error Correction Mode:
On the printer control panel, touch the Right Arrow ().
Touch Setup ().
Touch Fax Setup, and then touch Advanced Fax Setup.
Touch the Down Arrow (), touch Error Correction Mode, and then touch OFF.
Touch the Home icon () to return to the main menu.
Step 2: Slow down the Fax Speed:
On the printer control panel, touch the Right Arrow ().
Touch Setup ().
Touch Fax Setup, and then touch Advanced Fax Setup.
Touch the Down Arrow (), touch Fax Speed, and then touch Slow.
Touch the Home icon () to return to the main menu.
Once these two settings have been adjusted, please try faxing again. Should faxing still fail, please make sure that you're using the 2-wire fax cable that came with your printer.
Once you have the correct fax cable, plug the cable into the rear of your printer in line-1. Plug the other end of the cable directly into the modem that was provided for your VOIP services.
Once the cable is connected please run the Fax Test.
Load U.S. Letter or A4-sized plain white paper into the tray.
On the printer control panel, touch the Right Arrow ().
Touch Setup ().
Touch Tools, and then touch Run Fax Test. The printer displays the status of the test, and then prints a report.
Review the report. Please check the report for any 'Fails'
- Source
Please respond to this post with the result of your troubleshooting. Best of luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
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