Can't find Acrobat X Pro serial number?

Had to re-install Acrobat X Pro, can't find serial number on packaging or in Adobe's account info with serial numbers. The packaging usually comes with two serial number with Acrobat having it's own. My packaging only came with one serial number.

Hi Groaning Lizard,
Please refer the KB: http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Or contact our chat support at: Serial number and activation support
Regards,
Rave

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kevilay2013 wrote:
is this possible?
Yes.
Open iTunes on the computer you used to sync the iPod and select Preferences… from the iTunes menu.
Select the Devices pane. Position the cursor over any of its backups. The iPod's serial number will appear in a popup window.

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Can i find my Macbook by serial number?

Hi there!
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How can I add a QuickTime Pro serial number to QuickTime player

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How can I find out the intended serial number to install elements 13 if the number on the disk sleeve gets rejected?

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if that first link didn't help you find your serial number, is there a 'redemption code' in your box? Redemption Code Help
but make sure you check that first link, first.
if neither link helps find your 24 numeric serial number (6 groups of 4 digits), contact adobe support -
https://helpx.adobe.com/contact.html

Installing LR 5 on my new mac, but only have upgrade serial number. How can I find my previous LR serial number?

I cannot find my previous version serial number. How can I locate?

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Acrobat XI Pro Serial Number Invalid after transfer to new Mac

I recently got the new MacBook Pro OS X 10.9 and when I started up my computer I transferred all of my information over to my new Mac from my old MacBook (2008 version).
I was happy that my Acrobat XI Pro transfered over, but it only transfered as a "trial" software and all previous records of purchasing my sofware in my account at Adobe are now gone. I thought I would be fine because the trial software frequently reminds me that it is a trial, and prompts me for my serial number. I have my serial number from my previous Acrobat saved and entered that number. When I do, this message pops up,
"This serial number is not valid for Acrobat XI Pro. You can either use a valid serial number for Acrobat XI Pro or use this serial number on the appropriate product."
What???
Please help, my trial ends soon and I've run out of options. I can't lose this expensive software!

Hi NLC alamo,
Adobe does not recommend using any migration software to transfer the software.
Please remove Acrobat and reinstall it and use the serial number to activate it.

Acrobat 9 Pro - Serial Number Problem - 3 Separate Licenses

I own 3 separate licenses of Acrobat 9 Pro and have owned several licenses going clear back to Acrobat 6. We have used them on the office computers and home or laptop just as the license authorizes.
Recently we had a problem of employees getting confused as to which license or Serial Number of 9 Pro was installed on which machine and apparently the number of authorized installs was exceeded.   The solution to that was to go around and try to determine which SN was installed on which computer.
With all prior versions, this was an easy task. You simply clicked on the Help tab and selected the About option and it gave you a screen that showed the SN of the license installed on that computer.   That way you could keep straight which was installed on which, and you could that way monitor employees so that the authorized number of installs were not exceeded and that deactivation had been done properly. We had a new computer we needed to install 9 Pro on but we needed to know the SN on the old machine in order to make sure we had the deactivation done properly.
I was taken by surprise to discover that this method of determining the installed SN would not work on 9 Pro. The "About" screen showed no SN. It showed patent information and credits, but no SN. I checked this on all three licenses and it was the same on each one.
I called Tech Support and got into the support problem from Hell over what should be a simple issue. I went through 4 separate techies and 5 different calls. After spending most of the day dealing with this issue, and a substantial loss of revenue. I was given completely wrong information by 3 of the techies (called lies in my culture) and the 4th one claimed there was no possible way to determine the SN of the license running on any individual computer under 9 Pro.
I then called the sales department for volume licensing and was told that if I bought 3 licenses under the volume license program, I could have one serial number and get rid of the 3 SN problem. I was told that I could get a refund on my 3 separate licenses and this would fix my problem. I stated 3 times that I would buy the volume licenses only if I was guaranteed a refund for the 3 separate licenses. Each time I was assured that would occur. After the new sale for the volume licenses was completed, I was transferred to another department for the refunds and the refund request was refused!!!!   It took the rest of that day and part of the next to get a response back from the sales person that sold me the volume licenses and get that transaction cancelled. They still charged my credit card and then it took several more days to get that reversed. On top of all of that, Adobe keeps attempting to close my support incident claiming it is resolved when it most certainly is not.
I have been computing for over 20 years and I would have to say this was the worst tech support treatment I have ever experienced. I am simply amazed and disgusted. As a user of Acrobat over many years, I am so mad that if 10 users wanted to file a class action suit against Adobe, I might do it for nothing.
Can anyone tell me if there is any way to determine the SN of the license of 9 Pro that is running on a computer? If not, how else can you keep straight which install is on which computer and which needs to be deactivated when you replace the computer or try to move it to another?
This would seem to me to be a huge problem and I am extremely surprised that Adobe seems to simply be ignoring it and that the tech support people are telling fibs.
Any information would be most appreciated.

Sorry that you got such a hassle. Try this. I don't have Acrobat 9 per se, but I have the TCS2 and found the following.
Run Regedit (all the serious warning apply here. Look but don't touch).
Under HKEY_LOCAL_MACHNINE->SOFTWARE->Adobe->Repair->Adobe Acrobat->9.0->IOD Look under the entry under SERIAL.
Maybe it works maybe it doesn't. But it might help.
Message was edited by: MichaelKazlow

I cannot find my MacBook Pro serial number anywhere!?

I just recently purchased my MacBook Pro from a seller locally on Craigslist. I couldn't find the serial number on the surface of the laptop (under the battery) or through the system:
I have been searching all over Apple's website for this, but I cannot find any information on it!
Please don't tell me it's "stolen" because every product I have registered goes through fine and I get no error. Additionally, the guy I bought it from said that he had a fresh installation of the new OSX Lion and it didn't give a serial number.
I'm new to the Apple Mac products, and when I saw my cousin's old MacBook I was able to find his serial number was engraved behind his battery.
Mine doesn't show anything engraved at all, besides what model #'s the laptop contains.
Further info:
15"
Model #: A1226

The 1st picture shows as such because I clicked it. I'm assuming this is what you're talking about:
I was stupid because I completely forgot when I met up with him that I texted him asking what the serial # was and he didn't reply.
Then when I met up with him, he even told me to go over the mac, test it out, and ensure myself that I was happy with it. As I looked for the serial number, I didn't see it, and that's when I asked him why it was missing.
He said the number erased because he had to do a "fresh installation" of the OSX Lion. I read in other articles that people have had to do this with the older MBP models (aka core 2 duo) and it has caused the serial number to erase from the specs.
As for the last picture I put, I just noticed that there was something there...then I thought to myself that's where the badge would be.
I've been looking all over in Google for my model and where the serial number should be, but can't seem to find it...
I guess I'll deal with it as is...
Only weird thing is, that if it were "stolen," then why have I been able to update the software from Apple without any issues?

Acrobat XI pro serial number issues

I have just upgraded my pc to a larger SSD and win 8. and reinstalled XI pro with the serial number originally provided (I have double checked the serial number online).
When I attempt to start XI pro I receive a message stating the serial number is valid but a qualifying product could not be found. The 'select a product' drop down does not include XI pro so I can't re-enter the serial number.
Any suggestions?

The software you purchased was an upgrade. It is asking for proof of the older version of Acrobat you owned before.

Acrobat X Pro Serial Number Not working

Hello,
I'm trying to install a new copy of Acrobat X Pro, and am getting an invalid serial number message. Can you advise?

Hi randy.meeder,
You might need to refer this kb file and check:
Error "The serial number is not valid for this product" | Creative Suite
Regards,
Anubha

ACROBAT XL PRO SERIAL NUMBER ISSUES AFTER INSTALLATION

Bought a new computer with Windows 8 OS. Went to my account in Adobe and downloaded my Acrobat XL Pro. Installation seemed to go well. However, the first time I used the software I was prompted to enter the serial number. I did and now I ALWAYS get the following message any time I use the software: Serial Number is valid but not for this product. Choose from one of the products given. The only product that somewhat matches in the drop down box is the Acrobat XL Standard. I have uninstalled and reinstalled and still receive the same message every time I use it. The software does seem to work, but seems to respond slower and I always have to click the QUIT button on the message above in order to move forward.
Frustrated that I cannot find a support phone number to get help with this issue.

You purchased (or were sold) an upgrade, at reduced price. During install it wants the serial of the qualifying product.
The qualifying product is the older version of Acrobat which you must own before buying an upgrade. So just type THAT old serial number, when asked.

Can't find Acrobat X Pro serial number?

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