Can't find an App I bought as a gift

I bought an App as a gift for christmas for iPhone 4.   When he went to download the app, it updated iTunes to ios7 and he never saw the app again.
I see the charge on Dec 28th.  I have him going to iTunes store with his phone plugged in but it is not there. Any ideas?

Download past purchases - Apple Support

Similar Messages

  • Can't find Nike + App in App Store???

    Finally got my itunes updated on my computer and now I am searching for the Nike + App. I have looked all over and searched for it. I have the sensor and the plug in for my iPod touch - I just need the app to get started. Any ideas on where I can find the Nike + App??? Thanks in advance!

    It was an add on... That's how I got it. After downloading it a year or so ago, I went out bought the shoes and the sensor. I just did an ugrade on the OS and now it's gone and you can't find the app at the app store anymore... Thanks Apple

  • HT204266 I can't find the 'Apps Store' on my iPad

    I can't find the 'Apps Store' on my iPad.

    Look for this icon on all your screens, it may have moved.:
    If you swipe all the way to the left, you'll find the search screen, type in App Store there and see if it can find it.
    If you still can't find it, then look in Settings->General->restrictions, make sure its not set to off there.
    If you still can find it make sure the iPad you bought is not a store Demo unit.

  • HT201272 Where can I find the app password saver by yonglin wang.  i wanted to restore my iphone and i had purchased this app and it is not anywhere in my purchases to reload.  Why is it not on my list of purchases?

    Where can I find the app "password Saver" by yonglin wang?  while updating my iphone the app was dropped for some reason.  I went to reload from my purchased apps and it is not available.  The history shows my purchase but I can not find the app to reload.  I've lost some critical info and need to retreive if possible.  Any suggestions?

    You tried what ? If the app is no longer available in the store (can you find it in the main part of the store ?) for re-downloading then you would need to have a copy of it somewhere e.g. on your computer's iTunes, on a backup of your downloads.

  • I am trying to download xfinity tv go app. I can not find it in my App Store and can not download it from the comcast website. All I get is a blank screen in the App Store. My Apple ID is associated with a Canadian address. How can I find the app?

    I am trying to download xfinity tv go app. I can not find it in my App Store and can not download it from the comcast website. All I get is a blank screen in the App Store. My Apple ID is associated with a Canadian address. How can I find the app?

    Its possible the App is not available in the Canadian store if the link doesn't work for you.
    https://itunes.apple.com/us/app/xfinity-connect/id320788270?mt=8

  • Show that Adobe Acrobat Pro XI is installed on my Windows 8 computer, but I can't find the app list

    I am using windows 8 and the Adobe Cloud shows that Adobe Acrobat Pro XI is installed and updated, but I can't find the app, and, when looking at my list of programs to "uninstall", I don't see it listed either. (I thought a possible solution might be to uninstall and install again)
    Any help would be appreciated. Thanks!

    HI Marshapearson,
    Please try removing Acrobat from the link mentioned below.
    Link : http://labs.adobe.com/downloads/acrobatcleaner.html.
    Once you have removed the product, please launch the Creative CLoud APP once again and install ACrobat on the machine .
    Let us know if you face any further issue or if it worked fine for you .
    Thanks & Regards,
    kartikay Sharma

  • How or where can I find the APP "FaceTime"??

    how or where can I find the APP "FaceTime"??
    < Edited By Host >

    Call Apple Store Customer Service at 1-800-676-2775 and see if there's another way to buy it.

  • I can't find the Apps button in my ipod touch, please help.

    I can't find the Apps button in my ipod touch.
    I already downloaded some applications in itunes, hoping to sync it to my ipod touch. However, there is no button for Apps in my ipod touch.
    And in the partitions of my ipod touch memory (music, photos, videos), there is no space for Applications.
    Please help, thanks!

    Oh this is quite easy to solve!
    1) First connect iPod to computer
    2) Launch iTunes
    3) On the left hand side of iTunes, under Library, there is an Apps header?
    4) When you click on that, you should see your downloaded apps?
    5) A little lower down, you'll see your iPod under Devices, drag apps over your iPod's list (over the music, photos, videos area as you mentioned), you'll that that area is highlighted, release left mouse button to drop them apps!
    6) Copying ensues ...
    7) Check iPod
    8) Back at iTunes, click on your iPod's name, look at the right side, you'll see a summary page right?
    9) At the top of that page, one of the menu item is Apps, click on that and you'll see a replica of sorts of your iPod, unchecking apps (or selecting by checking) and then hitting Apply button below, will apply the changes you made onto your iPod.
    10) You can also arrange your iPod from there if you like.
    That was a lot of steps, but its pretty simple to perform, and the last few wasn't really neccessary, it does look more impressive to write a long list of steps however.

  • Won't let me download Adobe Photoshop Trial version. It said "there is no application to set to open the url...." Can't find what app to use?

    Won't let me download Adobe Photoshop Trial version. It said "there is no application to set to open the url...." Can't find what app to use?

    use a different browser to download.

  • HT4208 Can't find the App Store app on my phone anymore

    I can't find the App Store in my phone. I backed it up, downloaded new updates, reset, restored my phone. Went to sprint, Mac store no luck! Help

    Look at past question and got it fixed!

  • Using OS 10.7.5. Can I use App store? Can't find an app on my air book

    Using OS 10.7.5. Can I use App store? Can't find an app on my air book.
    Want to download Pages, but can't seem to find if this is possible. iWork 9 from USB download from 10.6 doesn't seem to work - willing to buy new version online, but can't find the compatibility.
    Help!!
    Thanks
    rho12

    Only requires 10.7.4 or later.

  • I can't find some apps in iTunes store

    I can't find some apps in iTunes app store when searching for those apps on an iPad.  I can find them when searching on an iPhone.  Why is this happening?

    These are user-to-user forums, you are not talking to Apple here. If you can't find the app in the store then it may have been removed either via the app developer or by Apple - have you not got a copy of it somewhere e.g. on your computer or on a backup ?

  • Download ios 7, and the location function is off, I can not access because I forgot the key constraints, I can not restore the iphone because I can not find iphone app access

    download ios 7, and the location function is off, I can not access because I forgot the key constraints, I can not restore the iphone because I can not find iphone app access

    If you have a passcode to the screen lock that you've forgotten, restore the device from the computer to which the device is synced. For information and instructions, see:
    http://support.apple.com/kb/ht1212
    If that will not work, you'll need to put the device into Recovery Mode and then try the Restore again:
    http://support.apple.com/kb/ht1808
    If that still doesn't work, as a last resort try DFU mode:
    http://www.iclarified.com/entry/index.php?enid=1034
    If your device is running iOS 7 and you set up Find My iPhone (iPad/iPod),  however, then it has the Activation Lock on it and you'll need to enter in your Apple ID and password to activate the device after restoring:
    http://support.apple.com/kb/HT5818
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • I don't have iDVD but i need it, where can i find the app to download it on my mac ?

    I don't have iDVD but i need it, where can i find the app to download it on my mac ?

    Why is there no iDVD on my new Mac? How do I get it and how do I install it?
    https://discussions.apple.com/docs/DOC-3673

  • I've recently upgraded to Lightroom5.7.1 and now when I try to import photos a window pops up saying 'the photos can't be imported 'cos the files can't be read'. I had no problems before upgrading. I have Windows8 & can't find any 'app' which sets the typ

    I've recently upgraded to Lightroom5.7.1 and now when I try to import photos a window pops up saying 'the photos can't be imported 'cos the files can't be read'. I had no problems before upgrading. I have Windows8 & can't find any 'app' which sets the type of files I can import. Any help appreciated.

    Well, think about it. This is a Lightroom forum. We are here to answer questions about Lightroom and how to solve problems in Lightroom. Your permissions issue is an operating system issue, not a Lightroom issue. I didn't mean to be sarcastic. But there are plenty of Internet resources that will answer that question.
    I just went to Google and typed in "change disk permissions", and there are links for the Mac as well as for Windows listed. There's no sense in me rewriting instructions that are already available.

Maybe you are looking for

  • Problem calling a report from a form

    Hello, i thought about 5 hours what causes this. but i didn't found a solution.. [http://img188.imageshack.us/i/67205607.jpg/] in when-button-pressed i have: DECLARE report_id REPORT_OBJECT; report_job_id VARCHAR2(200); rep_status VARCHAR2(200); JOB_

  • How to make restricted key figure global  (There are same topics)

    Gurus, Sorry to post this question again but I was not happy with other topics answers. I am developing a SAP BSC (Balanced Scorecard) version 6.0. In order to generate results I need to use 'Calculated Key Figures' (SAP BSC does not read Restricted

  • Field symbol - advisable

    Hi There was a requirement wherein I need to change the special stock indicator value in the components tab of IW31/IW32 based on the material entered. All the user exits / BADI's had the special stock indicator as the importing parameter and none ha

  • ITunes 10.4 crashes at startup, using OS X Lion. Help!

    Hi: iTunes crashes at start. It appears a window with information in spanish that says that iTunes isn't compatible with this version of Mac OS X. I have all up to date. I reinstaled 10.4 and even instaled 10.3 version, wich is the one that I have in

  • Tables associated with DataSource!

    Hi friends! i am trying to create an ODS for Delta which extrac data from Infosource 0CO_0M_OPA_6 (actual). while creating ODS, i have to gives key fields. The problem is that i dont know what are the key fields. we can find out the key fields if we