Can't find any contact for support besides forums.

I can't cancel my Creative Cloud Annual plan because it won't give me an option to contact support. My plan ended today and I just want to make sure I don't get billed anything more. The only option it gives me to contact support is telling me to go to the forums, I can't find any numbers or emails, it's just telling me to go to the forums and yet it says the only way to cancel my subscription is to contact support.

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Similar Messages

Hi! I need to cancel my membership plan for the creative cloud but I can't find any contact different from the live chat. I MUST cancel it before March 22nd. Please help me!

Hi! I need to cancel my membership plan for the creative cloud but I can't find any contact different from the live chat. I MUST cancel it before March 22nd. Please help me!

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

HT4759 when i tried to backup my contacts from my i phone 4s to be in i cloud, it dosn't work and i can not find any contact uploaded

when i tried to backup my contacts from my i phone 4s to be in i cloud, it dosn't work and i can not find any contact uploaded, plz help

Sorry no backup - no pictures.
Yes phone will automatically backup to icloud when on wifi and phone is charge, but your phone storage was full so it stop backing up.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
iCloud: iCloud storage and backup overview
When your phone was connected to your computer, you should've seen an autoplay which would've allowed you to import your pics to your computer as you would a digital camera Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support

I just bought a new iMac and am having troubles downloading creative cloud installer. Its coming up with error 214 - I can't find any solutions for this. Can anyone help me? Im on mac OS 10.9.4

I just bought a new iMac and am having troubles downloading creative cloud installer. Its coming up with error 214 - I can't find any solutions for this. Can anyone help me? Im on mac OS 10.9.4

Meg81 error 214 indicates a download data validation error. This means that the update you downloaded became corrupted likely during the download process. I would recommend utilizing the suggestions listed in Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html to attempt to improve the stability of your Internet connection.
You can also find information on how to review your download logs which may provide additional information regarding the failure of the download.

Having corrected my corrupt catalog (PSE 11) I now have thousands of duplicate images. Is there any way of of removing the extra copies? I've had suggestions that apply to Windows, and iPhoto but can't find any advice for Photoshop Elements on Mac Maveric

Having corrected my corrupt catalog (PSE 11) I now have thousands of duplicate images. Is there any way of of removing the extra copies? I've had suggestions that apply to Windows, and iPhoto but can't find any advice for Photoshop Elements on Mac Maverick

You used the data. Verizon can not see what it was sued for. However your phone can see whats apps used the data. go to settings-data usage- there will be a place that says data usage cycle. line the dates up with your cycle. then there will be a bar graph below that extend bother white bars one all the way to the left and one all the way to the right. after those are extended below that will be a list of apps, there should be one that used over 2 gb and that will show you what app used that data in her purse

I recieved a scam email from apple. then sent me the same email using my own email account. how do I report this to apple. can't find any contact details.

hi over the past month have received maybe 5 scam emails from apple.
I opened one the other day cause I thought well maybe it is from apple.
went through the steps and it was amazed at how well they did at copying apple website. you could even go to the apple shop page from their page!
what set me off that it was fake was that I tried to open the other apple pages along the top and it wouldn't let me. so I opened my own apple page and logged in. and realised that they don't ask for your bank details in your Apple ID account.
anyways so now what has happened is I got an email today " from myself" with this same scam email. it is as if they have hacked my email account and sending me these emails. I want to report this to apple but am unable to find any contact details apart from call back options. does any one have any advice on this.

I've had that same exact issue, I received the first e-mail claiming to be from Apple last night (though over the past week I've received two other scam e-mails from different addresses claiming that my bank transactions have been aborted). It said it was from my own address, and I checked it closely to make sure it wasn't a spoof account but found it was indeed my own e-mail address. Five minutes ago I changed my password, and I have just now received a second e-mail exactly the same, still coming from my own account. My best guess at an explanation is that it may have been sent before I changed my password and there was just a delay in the message sending, resulting in it coming through after changing my password.
I've now forwarded the e-mail on as an attachment to the [email protected] address, however this still doesn't help me with regards to stopping these e-mails. It concerns me that even though I changed my password they still possibly have access to my account. I tried checking my account activity but as opening the mail app on my iPhone is considered as a log in and I check it almost twice an hour, it's impossible to tell which could possible be an intruder logging in.

When syncing my iPhone with iTunes, I get the error, "some items did not sync, see itunes for help", but can't find any helps for this in iTunes. Where can I find out what is not syncing?

When syncing my iPhone with my iPhone, I get a message that 2 items did not sync - use iTunes for help.
But I can't find any help information in iTunes at all, let alone when items are not syncing.
How do I figure out what is not syncing?

Since it seems App related, I'm not sure what to offer you. I guess the only suggestion I have is for you to reboot your iPad and then try again. To reboot, hold the power and home buttons at the same time for at least 10 seconds (keep holding past the swipe to shut down bar if it appears) until the Apple Logo appears, then let go of both buttons and your iPad will restart. You won't lose any settings or data, so it's worth a shot.

HT4352 I can not find any settings for iTunes where are they?

I have set up home sharing on my Apple TV and now I am supposed to turn on home sharing on my ipad. There are no settings in iTunes on my ipad. I have spent hours looking for them, they donotexist. I have all sorts of options to look formusicandmovies and photos butthere is no"advanced" settings, and thereis no "file - settings - advanced". There is also no setting forhomesharing, no icons. I can not find any of these options the help files are talking about. Can some one please tell me how to find the settings in iTunes on my ipad.

now I am supposed to turn on home sharing on my ipad.
Where did you see this ?
But it is Settings > Music (or Videos) - Home Sharing.
Can some one please tell me how to find the settings in iTunes on my ipad
It is not in iTunes on your iPad.
I have all sorts of options to look formusicandmovies and photos butthere is no"advanced" settings, and thereis no "file - settings - advanced".
Because it is in iTunes on your computer because that is what AppleTV uses to play videos.
Notice the paragraph heading and paragraph 2
Setting up Home Sharing in iTunes on your computer
Make sure you're using the latest version of iTunes.
Mac: Choose iTunes > Check for Updates.Windows: Choose Help > Check for Updates.
Choose File > Home Sharing > Turn On Home Sharing.
Note: If you're using iTunes 10.7 or earlier, choose Advanced > Turn on Home Sharing.

Can anyone recommend some good apps for ipod touch 3rd gen can't find any its for my niece thanks

hi i recenty got an ipod touch 3rd gen,
its second hand but after a master reset and recover its working fine, ive updated it but dont seem to be able to find any apps too work on it. i got if fot my niece and would like to down load a few things for her before passing it over, any help would be great

You appear to be stuck on iOS 4.2.1. That means up really have a 2G iPod. A real 3G can go to 5.1.1
.To find compatible apps more app for 4.2.1 see:
Old Apps
VintApps 3.1.3 for iPhone, iPod touch, and iPad on the iTunes App Store
apps for ios 4.2.1: Apple Support Communities
Finding iOS 4.2.1 Apps Compatible with Older Devices - Apple Club
HT4972 Touch Game 4.2.1 Apps: Apple Support Communities
apps for 4.2.1 (also works for 3.1.3)
Tip - Finding 4.2.1 apps that work on an...: Apple Support Communities
4.2.1 iPod 2nd generation unable to use any...: Apple Support Communities

I can't find any driver for Pavillion G4-2004TU Win-32 bit

I want to update my graphic driver, but there aren't any for Win-32 bit
Where can I find them?
Please help me

Dear Customer,
Welcome to HP Support Forum
Please Click Here to download the relevant drivers as requested
Note: Just to let you know "INTEL" did not develop a Windows 7 32 Bit Braphics Driver for Notebooks with the
"Pentium N and Celeron N" Processors. You have to run a 64 Bit Operating System on that model.
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the KUDOS star on left to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
K N R K
I work on behalf of HP

Can't find any software for configuration of HP LJ P2015n

Hello,
I'm trying to reconfigure HP LJ P2015n. So far i couln't find Toolboxfx or any other software that could work with OS older then Win XP. I'm using Win 8.1 64bit, but i got other Win OS (higher then XP) available. Is there any option to reconfigure NETWORK configuration on that printer? (Network configuration on that printer is static and doesn't fit my network so i can not make any changes via eth if it is anyhow possible).
Best regards.

Uhhhhh... Thank GOD... Got all of my files.
Spent some time on the phone with Apple Care... who was great to deal with but actually... not as helpful as I was hoping. It was suggested that I try DiskWarrior 4 to try to recover the files. $108 later, I had no files.
More calls with Apple Care and they were pretty sure that everything was gone since once the External drive was installed, like a moron, I let TimeMachine go ahead and back up my new MacBook... so it overwrote who knows how many gig that was my entire MacBook.
I wasn't giving up so I called Maxtor, the manufacturer of the external drive itself. They suggested file recovery software from I365... which is also a Seagate company (the makers of the drive). The suggested I simply use their demo because the demo version would find the files. If it found them, I could buy the software to restore them.
It found them! Another $129 after and I was able to restore all of them back to my old PC laptop.
NOW, I just need to figure out how to get the 50gig of HD video files off of my old laptop now and into my Mac and IMovie so I can actually make some DVDs out of them!
I get that Macs and PCs are different formats but I think it is ridiculous that formatting still means basically just wiping out or at least treating massive lots of old data as if it isn't there. There's gotta be a better way to do that.

Qosmio F60-130 - can't find any drivers for it

Hi all
I have an issue with my Laptop Toshiba Qosmio F60-130 about the DVD driver because my laptop cant read the DVDs. So I suggest to go and download the driver and re-install it but I didnt find it.
Even the F60-130 cant find it between the models here in Toshiba support and that was so weird. Another issue was relating to my keyboard. Some keys stopped working probably and I cant find the keyboard driver to re-install it again.
So is there anyone can help me to solve these issues or tell me at least where I can find drivers for my notebook model.
Thanks

I really dont understand why you cannot find your notebook model on Toshiba drivers download page - http://www.toshiba.eu/innovation/download_drivers_bios.jsp
Product type > Notebok
Family > Qosmio
Product series > Qosmio F Series
Model > Qosmio F60
Short Model No > PQF65E
It is definitely there.
Back to your issues. If your notebook cannot read DVD medias, even original DVD movies I presume there is some problem with lens. Either it is dirty or it cannot be calibrated properly.
Try to clean the lens up.
Keyboard issue there is no some special keyboard driver. Keyboard uses standard Microsoft driver and there is nothing you can download. It can be that keyboard is defective and must be exchanged.

How come I can't find any results for my question?

I have been looking in the internet and on apple.com to find the answer to my question, with ZERO results.
#1 I want to know if you can sort the menu's on my ipod itself, not on itunes. I'd like to sort the main menu alphabelically as well as everything in the submenus. Any clue on how to do this?
#2 I forgot number 2, will have to post later.
Any takers?
Ipod 5th Generation Other OS
Ipod 5th Generation Other OS

I have been looking in the internet and on apple.com
to find the answer to my question, with ZERO results.
#1 I want to know if you can sort the menu's on my
ipod itself, not on itunes. I'd like to sort the
main menu alphabelically as well as everything in the
submenus. Any clue on how to do this?
#2 I forgot number 2, will have to post later.
Any takers?
Ipod 5th
Generation Other OS
Ipod 5th Generation Other OS
Now I remember my question #2:
Can iTunes download my calender & contacts from palm rather than outlook? There is a dropdown menu but only outlook shows up.
Thanks~
Ipod 5th Generation Other OS

HT5275 I lost Safari for my old Mac OS X 10.4.11 and can't find any downloads for it...any suggestions?

I need a download for Safari for my old Mac OS X 10.4.11...any suggestions?

Hi, I think this'll work if you don't have your Tiger Install Disk...
Get the proper combo...
The combo update for PowerPC-based Macs...
http://www.apple.com/support/downloads/macosx10411comboupdateppc.html
The combo update for Intel-based Macs...
http://www.apple.com/support/downloads/macosx10411comboupdateintel.html
Get Pacifist...
http://www.charlessoft.com/
then extract/install what you need from your Install Disc.
Search for Safari, then Install the whole Safari.app on the left.
Then update it to 4.1.3...
http://support.apple.com/kb/DL1069

TC stopped working, can't find any reason for it.

I've had this TC for about 2 weeks, was working as advertised. This morning I was re-cabling under the desk and now the TC is not showing up anywhere. Light is solid green, I've cycled both the router and the TC on/off. Airport Utility doesn't see any TC at all.
Any ideas?

Welcome to the discussions!
If you have a cable modem, try powering it down for 15-20 minutes (some ISPs will take longer to reset) and pull the battery if it has one. Power down the rest of your system as well.
Power up the modem first and let it run for a few minutes, then power up the TC and let it run for a few minutes and finally your computer. Any luck?
The TC does not have to have an internet connection for the device to display the green light. Can you check your ethernet cable between the modem and the TC and/or the TC and your computer?
Connect your computer to one of the LAN <-> ports on the TC with an ethernet cable and try AirPort Utility that way. If it still can't see it, try pushing the reset button on the TC for 1 second. Sometimes, the TC will just "appear" after a few minutes.
If still no luck after a few tries, you will need to hard reset the TC by holding down the reset button until the amber light blinks rapidly. This will usually take approximately 5 seconds. The device will need to be reconfigured.
If no luck after than, you will need to do a factory default reset as follows:
Power down the TC
Hold in the reset button and keep holding it in as you plug the power back in
Release the reset button after approximately 5-6 seconds
Reconfigure the TC
These resets will not affect any of your backup data, but you may need to reset Time Machine again by clicking the Time Machine clock icon at the top of the screen and selecting Preferences. Click Change Disk, highlight your TC and click Use for Backups.

Can't find any contact for support besides forums.

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