Can't find backup data after installing iTunes 10.5.2

I replaced my iPhone4 after encountering some problems and sync my iPhone (did not logged in my Apple ID) before having my iPhone replaced.
After plugging in the replacement iPhone, iTunes prompts that my current version of iTunes can't work with the software version (5.0...) of my replacement iPhone and asked that iTunes 10.5 be downloaded.
After running iTunes 10.5, my replacement iPhone starts syncing with iTunes 10.5 and backup the replacement iPhone. But last sync data from my earlier iPhone is gone!
Called local support and asked to 'authorise this computer' but still could not locate the backup file. The last backup file was the one from my replacement iPhone.
All my contacts and especially family pictures were gone.
Anyone can help?

Some iTunes Store issues are related to LSPs, like described in this Apple article -> iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
If you don't have a LSP listed, check out this Apple article -> iTunes: Advanced iTunes Store troubleshooting

Similar Messages

  • Time Machine can't find external drive after installing Lion

    Time Machine can't find external drive after installing Lion. I have a Laice 1 terabyte external drive that worked fine with Snow Leopard and now no show ... tried connecting it to front port and Mac Pro can't see it. Also lost Office,Quicken, and Final Cut Pro  says: " You can't open application because Power PC apps are no longer supported" this is Not a good surprise!

    Does the drive work when just directly connected? If so, have you prepped the drive?
    Extended Hard Drive Preparation
    1. Open Disk Utility in your Utilities folder. If you need to reformat your startup volume, then you must boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger or Leopard.)
    2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
    3. Set the number of partitions from the dropdown menu (use 1 partition unless you wish to make more.) Click on the Options button, set the partition scheme to GUID (only required for Intel Macs) then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the volume(s) mount on the Desktop.
    4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
    5. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
    6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.

  • I can not open different sites after installing itunes. Why?

    I can not open different sites after installing itunes. I can`t open google.com or youtube.com. Why?

    Before anyone can help, they need information to work with. Basic stuff: What version of iPhoto. What version of the Operating System. Details. What were you doing when the problem arose? Did it ever work properly? Step-by-step descriptions of how you got to this issue. If something doesn't work, are there error messages? What happens when you try to do this thing? And what steps have you tried already to solve the issue. With this kind of information somebody can develop a starting point for troubleshooting the issue.
    Posts that consist of "iPhoto doesn't work. Help" or "iPhoto won't print" or "Suddenly I have no photos!!!!!!!!!!" mean that a helper is simply guessing. With information, s/he may be able to get your issue resolved sooner.

  • Lost calender data with sync - aaagh! Where can I find backup data??

    Hi. I synced my iphone (ios4) with my imac yesterday and lots of random calender data has been lost on my iphone.
    I haven't synced for a long time so no use me trying to restore to a recent sync.
    A friend told me that prior to syncing, itunes takes a snapshot of the iphone data. Can I find this? I've tried looking in Library/application support...but i don't apparently have mobilesync file.
    Any help with this would be very much appreciated because I haven't got a clue as to what I'm supposed to be doing in the next few months now!

    Wow, lots of questions...
    One has to use the Export function first before using the Import function.  Palm Desktop has some decent Help files on the Import/Export functions.  I suggest reading up on both.
    I can't remember if the Import function will merge or overwrite existing data!       Sorry, been quite a while since using Palm Desktop, and trying to work from memory here.  I still have two TX's that work fine, and even can go online with my home network!
    Once you get the data you want from the m500 into Palm Desktop, you can then Export each PIM database, and safely store it while experimenting with the imports.  Open the other account and choose the Import command for each PIM database.
    You have to be careful about syncing two devices to the same account name, especially if the models are very different!  There is a big chance of corrupting the data.  When doing this, one should sync actively with one device, then set Palm Desktop to "Desktop overwrites Handheld" when sending the data to the second (backup) device.  This is why many of us simply used an on-device backup system like NVBackup. 
    Unfortunately, this program will not work with your older PalmOS devices.  
    Best of luck, wish I could help more.  Let us know how things work out!
    WyreNut
    I am a Volunteer here, not employed by HP.
    You too can become an HP Expert! Details HERE!
    If my post has helped you, click the Kudos Thumbs up!
    If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

  • ITunes can't find my music after reinstalling iTunes 10.5

    Hi All!
    I thought I'd post this to help out others that may be having the same problem.
    Background: After doing a System Restore on my Dell (Windows XP) I couldn't use iTunes because a "system folder is missing".
    So I uninstalled iTunes (first copying all my music to an external hard drive just in case) and then installed iTunes 10.5 (32 bit I think). All that went smoothly, but when I opened iTunes every song had an exclamation mark next to it. After reading through a number of other posts I came up with the following solution.
    First I used Windows Explorer to see if my music was still in the iTunes folder (My Documents\My Music\iTunes\iTunes Media\Music) which it was. All the album folders with all the songs in each.
    Next, in iTunes, I clicked Edit>Preferances>Advanced, and it showed the path to the folder location
    (C:\Documents and Settings\RedEft\My Documents\My Music\iTunes\iTunes Media),
    but since it didn't "see" my songs I thought it didn't recognize my "Music" folder, so I edited the path by adding "Music" to the end.
    Like so: C:\Documents and Settings\RedEft\My Documents\My Music\iTunes\iTunes Media\Music
    iTunes then chugged along for a few minutes and recognized about 1/3 of my music.
    So I clicked on a song that still had an exclamation mark next to it and the pop-up window said "The song 'xxxxx xx xxxx' could not be used because the original file could not be found. Would you like to locate it?" I clicked on locate and found the song, then I did it for one more song and a pop-up asked something like "Would you like to locate more music?" I clicked the yes option, and to my surprise it found almost ALL the rest.
    Victory!!!
    Now I'm just missing one album and one song from another album.
    Where, oh where, could they be? I'm hoping they're on my external hard drive and I'll just have to do a copy and paste.
    Hope this helps someone.
    Peace
    RedEft

    I would recommend you put everything including th eiTune slibrary files into the iTunes folder on the external.
    This way, you will not have any issues when moving th eHD anywhere else. The entire library will be on it.
    Quit iTunes.
    Copy the entire /Music/iTunes/ from yoru internal to the external.
    Move your current iTunes media folder on the external into the /iTunes/ folder you just copied to the external.
    Hold Option and launch iTunes.
    Select Choose library and select the iTunes folder on the external.
    Now you can plug in the external to another/new computer and launch iTunes holding option as above and everything will be there.

  • Can't find Application Builder after installing AB 7.0 in a LabView 7.1 system

    Hello, I just installed applivcation Builder 7.0 on my windows desktop (XP, SP2) that has already installed a Labview 7.1. But nothing happens...I just can't find it. Not on "Werkzeuge" (Tools) or anywhere else in the application.
    Only in the explorerI can find Labview7.0\Applibs...
    I reinstalled it 3 times now...what else can I do ?
    or does the Application Builder 7.0 not work with LV 7.1 ?
    any help would be appreciated
    regards
    fluxgate

    No, it does not work. You need the 7.1 app builder. If you had purchased the 7.0 app builder separately (and not as part of the profession version), when you did the upgrade to 7.1, you should have requested the 7.1 app builder. Since 7.1 is no longer sold by NI, I'm not sure how you can get the correct app builder. You should contact NI directly or your local field engineer.

  • Can Not Find Native Instruments after Install

    Hi there, I have recently purchased Absynth & FM8 and have installed them and updated them onto my iMac. However when I run Logic Pro I can not find them in the Soft Synths at all.
    I have checked the Audio Unit Manager and all have loaded ok with no errors. So where can I find these keyboards?

    From the ProDesignTools direct download links page:
    "The Elements 12 tryout versions are currently available in English, French/Français, German/Deutsch, and Japanese on Mac OS… On Windows, you can additionally choose from Chinese, Czech, Dutch, Italian, Korean, Polish, Portuguese, Russian, Spanish, Swedish, or Turkish."
    Google Translate:
    "要素12トライアウトバージョンは英語、フランス語/戻る前、ドイツ語/ドイツ語、およびMac OS上で日本語で現在利用可能である... Windowsでは、さらに中国語、チェコ語、オランダ語、イタリア語、韓国語、ポーランド語、ポルトガル語、ロシア語、スペイン語から選択することができます、スウェーデン語、トルコ語、 または。"

  • Can't find Range Extender after installing firmware upgrade to fix the 802.11n bug

    I got my RE1000 shortly after Christmas but had trouble after a while where devices would claim they were connected to my wifi network but not really have a connection.
    I discovered by doing a network scan that my router was broacasting/accepting B/G/N... all of my devices support N, so they were connecting on N... but the RE1000 wasn't broadcasting/accepting N... only G.
    Since the RE was on G, this caused major issues trying to connect.
    So in late Jan / early Feb I updated the firmware on the device as per instructions from the Cisco rep... but didn't have a chance to plug it back in and test until now.
    Now when I plug it in, it lights up all solid green... but in the setup (Windows 7 / PC) the setup can't find the device.  My laptop and the RE are within 25 feet of the router... and the laptop and RE are about 6-10 feet apart (I tested different distances to ensure it wasn't too close)
    So now I'm stuck... I can't even verify if the RE1000 is properly updated.
    What can I do or do I need to return this unit?

    scunliffe,
    What is the model number of your router? Is it a Linksys device too? You can configure the RE1000 manually, you will have to connect your laptop straight to the RE1000 via ethernet cable and access its setup page by typing 192.168.1.1 on your browser.
    Check this link: http://kb.linksys.com/Linksys/ukp.aspx?vw=1&docid=76055e8973f5487f82d2d3f610da4c02_Accessing_the_web...
    Title: Accessing the web-based setup page of the Linksys range extender
    Article ID: 24379
    Scenario 1 is applicable for you: Using a wired computer.
    You may need to disable the WiFi capability on your laptop while doing this to make sure that it is not connected wirelessly to any network. You may need to have both the RE1000 and the laptop at least 6-10 feet away from your router.
    I would say you are fmiliar with the wireless settings on your router, right? You will need those information to configure the RE1000 (SSID, Channel Width, Security Mode, and Passphrase).
    For the steps, check this link: http://kb.linksys.com/Linksys/ukp.aspx?vw=1&docid=bc79b0ee350f404d82f231d729bc9530_Manually_Configur...
    Title: Manually configuring the wireless security settings of the Linksys RE1000
    Article ID: 24344

  • How do I manage my installed apps in Firefox 4? I can't find them anywhere after installing.

    I installed the Kids Mode app on my computer to check it out and did not like it. Now I want to remove it, but can't find my installed apps anywhere. In Firefox 3 there was a "my apps" menu option, but I can't find anything like this in Firefox 4. Can anyone help me get this off my computer so my daughter can play on her favorite websites again?
    Thanks,
    MS

    Anything you install yourself can be found by clicking the orange Firefox button, go to Add-ons and then click Extensions. Click the "Remove" button to get rid of it.

  • I can't find my data after migrating to new MacBook Pro

    I just finished migrating data from an older model MacBook Pro to a newer one both using OS 10.9.5. After the migration I can no longer see or access my backups on Time Capsule. It may be a permission problem. Any suggestions?

    After the migration I can no longer see or access my backups on Time Capsule.
    You have a new Mac. Have you been backing up the "new" Mac?  If not, that Mac has no backups...yet.
    You do have backups of your other "older" MacBook Pro though.
    You cannot "add on" or "continue" backups of the new Mac onto backups of the older Mac.
    If you want to see the backups of your "older" Mac.......right-click or try control-click or option-click the Time Machine icon on the dock and select Browse Other Time Machine Disks

  • IPhoto 5 can't find my pictures after installing a new hard drive.

    I had a corrupted hard drive which I was able to get going again with Disk Warrior. I backed up my i Photo Library on external storage and then installed the new drive and reinstalled OS 10.4.10 on my old G4. I then installed iLife 05 and tried to open iPhoto. I got an error message stating: "You can't open your current iPhoto library using this version of iPhoto".
    After I read the iLife 05 missing manual I found out that you shouldn't save iPhoto files this way. I can't imagine having to burn DVD's in order to save picture files. What ever happened to "it is intuitively obvious on the Mac".
    Is there any way for me to recover these picture files? I downloaded an iPhoto library manager but that was no help. Is this file recovery problem easier with iLife 08? I am getting a new iMac later this week with iLife 08 available with it..............donn

    Problem solved
    I moved all of the iPhoto files into trash and then restarted the machine and reinstalled iPhoto 5. I used my oldest iphoto library file and everything worked. I was a little surprised that the install program was not more selective in picking up a library file.
    Everything is working fine now. Thanks for your help....donn

  • HELP - I can't copy my photos after installing  iTunes 7!!!!!!!

    Have bought iPod video and installed included iTunes. All was going well till I,ve upgraded iTunes to v. 7. If try upload (sync photos with folder) I'm getting message: "some your photos were not copied because they cannot be displayed on your iPod". They are the same kind of photos made using the same camera wchich I've copied using earlier version of iTunes. I've reinstalled application, tried to change size of photos etc without results. Where's the solution? Anybody can help me? I'll feel gratefull!!!!

    Ussualy this happens because the picture file is in the wrong format. If you have some sort of photoshop, open the files with that and re-save them as .jpg (.JPEG) files. This should work.
    Hope I helped.

  • TS2363 Hi Guys!  Can someone tell me why after installing itunes  V 10.7.0.21 and Quicktime 7.73.80.64  I can no longer get a movie to play.   I completely deleted all programs to do with itune then reinstalled all the latest version back into my desktop.

    When I start itunes up and click on a movie I get an error message:  saying something about Quicktime error!  How can this be if I have the latest version.
    I'm running Windows 7 on a desktop and before the upgrade of itunes every movie played.  Today I bought a new movie and it said I needed the upgraded version of itunes for it to play.  What a mess.  Any help appreciated.

    had similiar problem with update in september.  did the uninstall and reinstall procedure twice and still no luck.  finally I just dragged the movie ontop of quicktime and dropped.  clicked the play button and movie played fine.  hope this helps.

  • I can't find my data after I hotsync :(

    We just got a new laptop with Windows Vista.  I downloaded my Palm Centro disk (desktop version 6.2.2).  When I hotsync I can see on my phone that its syncing up.  BUT when I open my desktop software there is none of my data.  I am terrified that if I try to hotsync again I will lose all the addresses, memos etc that I have on my phone   Please help!!!!
    Post relates to: Centro (AT&T)
    Post relates to: Centro (AT&T)

    Hi,
    Have you tried looking at the top right corner of the palm desktop window? You should see in there a drop down list of the available usernames in the palm desktop. You need to be sure that the user that is selected is EXACTLY ALIKE to the centro's username. To check for the device's username, select hotsync from the applications screen. The username should be displayed at the top right corner of the screen.
    Post relates to: Treo 700wx (Sprint)

  • I can't find my calendar after installing the new software

    How can I retrieve my calendar?

    Fascinate43 wrote:
    I went to the market on my phone and installed several free apps. But then they never show up in my apps!  I am not sure where they are and what is going on. When I go to the online apps at verizon, it keeps telling me that none of them work with my phone?????  I am using the Samsung Fascinate!
    You say they do not work on your phone, by chance did you do the upgrade to froyo (2.2) Some apps will not work on os earlier than 2.2 which is one of the reasons so many users complained about not having the upgrade sooner than released in April

Maybe you are looking for