Can't find boot device
The computer hit a BSoD and when restarting said "cannot find bootable device". I tried the recovery discs and no luck. I did get to the diagnostics and the hard drive tests bad. I put it in an enclosure to recover critical files (worked), and the other computer reads the C-drive perfectly, however, I can't access the D-partition.
How can I restore this computer? I saved the data, so a format is OK, but I don't have the OS (and the repair/reboot discs seems broken somehow)? Does HP have any record of the computer I can use to get another Win 7 OS?
Thanks.
Sherwood
You will have to replace the hard drive with the same size of better of the same type.
You may order recovery disks. If you live in the USA/Canada, call HP at this number 1-800-334-5144, and see if you can still get a set of recovery disks. Otherwise the WorldWide site: http://welcome.hp.com/country/w1/en/support.html
If not available from HP, they have them available with Computer Surgeons:
http://www.computersurgeons.com/search.aspx?searchterm=6310y
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.
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