Can't find data after backup

Computer hardrive broke so apple put a new one. We saved all our music, photos and videos in the time capsule. When the computer got here, we did a backup. It took about 10 hours but now, we can't find our pictures or our videos or our music.

It is one or the other. Since you're Restored the phone from the previous backup, the new content is gone (unless you did a separate backup) and whatever was in the old backup is all you've got. And there is no merging capabilities.
Beware that if you do not password-protect a locally-stored backup made on iTunes on a computer, not all the content gets saved. I suspect it is similar when using iCloud, but I never use that so don't know for sure. Just Restored my new iPhone 6+ from the full backup of the previous iPhone 5 and all was there save a few passwords such as iCloud.

Similar Messages

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    Hey,
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    When I went back on the 4S, I noticed that my message history from the last week was not present (only messages from when I was using the iPhone 4). As well as this, all of my iPhone 4 photos are on the 4S now, and I can't find the photos I took with the 4S over the last week.So essentially, I think I've backed up my 4S to my iPhone 4's data, losing all my 4S data from the past week?!
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    I recently changed my HDD in my laptop. I first did a backup onto an external hard drive. When attempting to restore the files to my computer I only get the folders in 'My Pictures' but no files/pictures in those folders. I can't even find them on the
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    Hi,
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    I also would like to suggest you try the following methods to check the issue:
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    http://windows.microsoft.com/en-US/windows7/Previous-versions-of-files-frequently-asked-questions
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    a. Click Start and then Run.
    b. In Open, type cmd and then press ENTER.
    c. Type chkdsk, and then press ENTER.
    You can refer the article mentioned below for further assistance.
    Check a drive for errors
    http://windows.microsoft.com/en-US/windows7/Check-a-drive-for-errors
    In addition, I think the best and most effective way to get these files back, contacting data recovery center to help find data on the older HDD.
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    Blair Deng
    TechNet Community Support

  • Can't find data after transfer between macs using migration assistant

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