Can't find Desktop Manager Software

I don't have my original disk anymore. I just upgraded my Alltel 8130 to ver. 4.5 from 4.3 on a new computer, but BBDMS did not load on my computer. The upgrade only loaded files in "C:\Program Files\Common Files\Research In Motion" for the upgrading loader. I thought BBDMS would show up when my 8130 OS was upgraded. How can I get this program?

You can download the latest version of Desktop Manager here:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
Some suggestions.
First, download the English Version Without Media Manager (61 Mb) instead of the version with Media Manager (192 Mb). Aside from the obvious difference in download side, Media Manager has problems with Vista and any other Roxio software you might have installed, and not worth the installation space (over 200 Mb after installation).
Second, the EXE you download is actually a self extracting Zip file. Use WinZip or other file unarchiver to extract the file to an empty directory, then run BlackBerrySetup.exe from that directory to install Desktop Manager. If you don't, you'll eventually lose the MSI Setup file and be unable to use Add/Remove Programs (Program Features in Vista) to change your setup.
Good luck.
Message Edited by JerryD on 08-17-2008 11:33 AM
Jerry

Similar Messages

Calendar as part of Blackberry Desktop Manager Software

Hi All,
It would be a good idea to have the BB Calendar as part of Blackberry Desktop Manager Software, so appointments could be entered on the PC and then sync with a BB or the other way about.
I don't have an enterprise server, just plain old MS Outlook on my PC.
Regards,
Leslie.
Solved!
Go to Solution.

Hello,
As what I assume to be a business strategy, RIM specifically does not provide a PIM/Organizer with their software. Rather, they provide conduits to various PIMs so that the user has a choice as to which PIM they prefer. See this matrix for which PIMs are supported by different versions of the RIM DTM software:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB12268&sliceId=1&docTy...
BES is not required in order to sync a calendar to a BB. You can indeed sync, with the tools available today, bi-directionally calendar, contacts, email, etc. etc. etc.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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8530 Desktop Manager Software Updated on 3/7/2013 killed my calendar link

Since January 2010, my then-brand new 8530 Curve synched perfectly and beautifully with my Outlook Express calendar. As of 3/7/2013, some automatic update to my Desktop Manager Software blew the whole thing up. Now, whenever I connect my Curve to my PC, the PC reboots. We can't even get an error message, the reboot is instantaneous.
Have checked everything else (promise), and I've had my computer geek (who is excellent and who built my computer and my network) and various other tech wizards all tell me the same thing: I need to get BACK to version 6.0.0 something something Desktop Manager software and download that back to my PC, then stop all automatic updates. They, and I, have collectively spent three full days trying to accomplish this, which led to this forum and all of you. PLEASE help!
Details: From my Blackberry, the following: 8530 v 5.0.0.1030 (Bundle 1675, Platform 4.2.0.451)
PC is Windows XP operated.
What else does anyone need to know? THANKS SO MUCH! In return, can talk horses and/or law for hours in one-to-one chats in gratitude!!

Hi and Welcome to the Community!
I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
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Desktop manager software for blackberry 9780 crashes

Hello,
I have a laptop lenove T420 with windows 7 ulitmate. and we do use lotus notes 7. We synch lotus notes calendar via usb cable. it was working fine when we are in xp but since we use windows 7 it stops working, it crashes.
2 things i have to say :
1. After installing manager, it doesnt communicates with lotus notes domino server, even after entering right password for lotus account. it says, the blackberry server is not available or server information is incorrect.
2. i say cancel the below information, and i enter into desktop manager software by connectecing my blackberry via cable. and i start synchronizing , it synch at some point the software crashes by says desktop manager stops workings. and i need to restart the software. but it doesnt synch the calendar entries and contacts.
I also reinstalled the software, i repaired, nothing fixes my issue.
Any ideas how to fix the issue ? Thanks in advance

Hi guys,
I fixed my issue by installing the desktop manager 5.0.1.28. Now i can able to synch my calendar lotus notes with blackberry device.
Thanks
gokul kris

New BlackBerry Desktop Manager software for Mac

Let me know if there is a better "BlackBerry" forum to ask these questions -- but just wondering if this software will backup Address Book on my Mac to my BlackBerry without erasing everything I've already entered into the Blackberry by hand the past 2 years...
...also we have the Enterprise (corporate account) BlackBerry license (BB 8820) - if I use the newly released BlackBerry Desktop Manager software will that make a real mess of things or is it compatible.
Thanks for any comments or references to other forums or such. I come here because everything I've done with computers since 1989 is MAC - and this is a great discussion site-- and yet my latest job is using BB's... (and most others are on PC's...)
Saturday 3 October 2009

As far as screwing things up, mine went fine. There were some comments about problems. If you go to crackberry. com, there is a Mac users area, under Forums/Blackberry Operating Systems and Desktop Managent.

HT1349 Where can I find the antivirus software of my IMAC?

WHERE can I find the antivirus software of my IMAC?

There is none. It's already built-in to the OS. You do not need to install any third-party AV software.
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
          Mac OS X Snow Leopard and malware detection
          OS X Lion- Protect your Mac from malware
          OS X Mountain Lion- Protect your Mac from malware
          About file quarantine in OS X
If you require anti-virus protection I recommend using ClamXav.

I am trying to download CS5.5, which I purchased. But I can only find the upgrade software to download. Where is the non-upgrade version of CS5.5???

I am trying to download CS5.5, which I purchased. But I can only find the upgrade software to download. Where is the non-upgrade version of CS5.5???

There is no upgrade version. The serial number that you use dictates whether or not the software is treated as an upgrade. If you purchased it as an upgrade then the serial number you have is an upgrade serial number and that will require you to provide proof that you qualify ro install/use the upgrade.

Desktop Manager software & Windows compatibility

I've downloaded the latest BlackBerry Desktop Manager software, paired the the Blackberry and desktop and as soon as I press the Synchronise button I get a message from telling me that the Desktop Manager has encountered a problem and needs to close, plus do I want to tell Microsoft about this problem.
Has anyone come across this before and is there an easy solution?
Working off WIndows XP Pro.
Cheers

What version of DM?
Try downloading and install the latest verson, 4.6, withOUT the media manager.
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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Where can I find file manager, to manage files for my iPad Air?

Where can I find file manager, to manage files for my iPad Air?

There are some apps that allow for a decent amount of file management on the iPad! depending on what you want to do. Take a look at some of these.
http://appadvice.com/appguides/show/best-iPad-file-managers

HT4623 i can not find the botton SOFTWARE UPDATE on my Iphone 3G

i can not find the botton SOFTWARE UPDATE on my Iphone 3G,
I can t use whatsUp anymore because I need to update the system

If you can upgrade you will have to do it through iTunes:
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
     Device                                       iOS Verson
iPhone 1                                      iOS 3.1.3
iPhone 3G                                   iOS 4.2.1
iPhone 3GS                                 iOS 6.1.x
iPhone 4                                      iOS 6.1.x
iPhone 4S                                    iOS 6.1.x
iPhone 5                                      iOS 6.1.x
iPod Touch 1                               iOS 3.1.3
iPod Touch 2                               iOS 4.2.1
iPod Touch 3                               iOS 5.1.1
iPod Touch 4                               iOS 6.1.x
iPod Touch 5                               iOS 6.1.x
iPad 1                                          iOS 5.1.1
iPad 2                                          iOS 6.1.x
iPad 3                                          iOS 6.1.x
iPad 4                                          iOS 6.1.x
iPad Mini                                     iOS 6.1.x
=====================================
Select the method most appropriate for your situation.
Upgrading iOS
   1. How to update your iPhone, iPad, or iPod Touch
   2. iPhone Support
   3. iPod Touch Support
   4. iPad Support
     a. Updating Your iOS to Version 6.0.x from iOS 5
          Tap Settings > General > Software Update
     If an update is available there will be an active Update button. If you are current,
     then you will see a gray screen with a message saying your are up to date.
     b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
     c. Resolving update problems
        1. iOS - Unable to update or restore
        2. iOS- Resolving update and restore alert messages

Desktop Manager Software 4.3

Are there any updates to the 4.3 desktop manager software? thanks! R Kayne

Greetings, and welcome to the BlackBerry.com Support Forums.
Yes, version 4.7.
Download Desktop Manager from here:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Desktop Manager Appication Loader can't find new downloaded software

I recently bought and downloaded E-Mobile Professional Edition for my Blackberry Curve. I downloaded to my computer and opened up my BB desktop manager in order to download it to my curve. I go to the Application Loader in order to search for the downloaded software and I get this message:
"no additional applications designed for your device were found" error during installation,
The problem is that BlackBerry desktop manager you have is not updated".
But I do have the lastest desktop manager.
Anyone have any idea what I do next?

If you do not already have the device software downloaded go here http://na.blackberry.com/eng/support/downloads/download_sites.jsp
Scroll to the very bottom, and select your carrier, and download/install the device software.
Once that is downloaded go to
-My computer,
-C Drive,
-Program Files,
-Common Files,
-Research In Motion,
-Apploader,
-Loader.
Make sure the device is connected to the computer first.
Then a loader wizard will pop up, keep clicking next until it starts to reload the device software onto the blackberry.
If this does not work the first time, try it again, WITHOUT the battery in the device.
This process may take up to 45 minutes, you will see a hourglass on your device, DO NOT disconnect until you see your main screen on your blackberry.
If I successfully help you with an issue, thank you for clicking "kudos" in my post.
If your issue has been solved, please resolve this thread by marking the post which solved it for you!

Can't repair or uninstall Desktop Manager Software

I'm trying to uninstall Desktop Manager 5.0.1 , When I tried to uninstall using the typical Add/Remove Programs from Control Panel, it appears the following error:
"Could not access VBScript run time for custom action"
How can I repair or uninstall the Desktop Manager??
Solved!
Go to Solution.

vermontgolfer wrote:
Am experiencing the same problem. I recently upgraded to Desktop Software 5.0.1 and somehow never properly uninstalled v4.2. I now have both on my system and am getting an annoying Roxio Message, each time I start my computer, which only started after this upgrade. I have tried repeatedly to uninstall version 4.2. It goes thru the process, but at the end I get the following message:
Error 1316.A network error occurred while attempting to read from the file C:\Windows\Installer\Blackberry Desktop Software's
I have complete Administrator authority, so that is not a reason.
The new 5.0 Desktop Software is working fine, but again, I think this Roxio pop up installer message is related to either not properly installing 4.2 or having multiple DM on my computer.
Any help is greatly appreciated.
Thanks.
Hi and Welcome to the Forums!
Given what you describe, I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista/Win7, use the "Run As Administrator" option for everything.
1) Remove all device OS update packages from your PC (add/remove programs)
2) Cleanly uninstall any and all versions of the RIM DTM software:
KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
Some have reported that there are more registry keys to remove than are discussed in that KB
Others have reported the use of a registry cleansing tool to also be helpful
You may further need to dig for and remove anything that is remotely Roxio...those can be somewhat hard to find at times.
3) Get a fresh download of the RIM DTM software:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
Choose the version that is newest and (if applicable) compatible with your PIM (if you are synchronizing via USB):
KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
If you don't really need Media Manager, then don't grab the version with it.
4) Download (to your PC) a fresh copy of your device OS package from your carrier:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
5) Install DTM to your PC
6) Install (also to your PC), the device OS package
7) Start the organizer configuration over:
KB17022 How to configure organizer applications for synchronization using BlackBerry Desktop Manager
Hopefully that will get things going again.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Can't uninstall, modify, or repair Desktop Manager Software...Help Before I get Fired!

PLEASE HEEELLLPPPP BEFORE I GO CRAZY!!! I'm actually trying to uninstall Desktop Manager 4.5 and no matter what I do, I can't seem to get the software to uninstall because, I suspect, it was originally extracted to a Temp folder that was deleted. Now, I can't use the typical Add/Remove Programs to remove, repair or modify DM becuase I get various errors from can't find the Blackberry Desktop Manager.msi file to error 1304 (or 1317 or 2330) saying Error getting file attributes c:\program files\research in motion\isti connectors\isgroupwise6.5x\1033 Get Last Error:23. I even tried to just delete the Research in Motion folder and that didn't even work because it had some problem with the .ico file! When I tried to navigate to the 1033 folder a message saying that the file folder needed to be formatted which in turn tries to format my WHOLE C: DRIVE! This issue is affecting my career actually. I have to convert my personal BIS BB to a corporate liable BES BB and have to use the corporate approved DM version 4.3 and since I can't get rid of 4.5 this could be a REAL PROBLEM WITH MY EMPLOYER!!! Any ideas would be so appreciated you don't even know!

d_fisher wrote:
Based on your error messages it sounds like you might have a hard drive that is failing.
I would tend to agree. You might want to run a chkdsk c: /f on the drive in an attempt to at least get things semi stable. If you sill cannot uninstall the app, you can attempt to reinstall it again to allow it to repopulate the areas where there were problems (assuming it will allow you to reinstall or repair by running the installer). If that works then you can attempt to uninstall it.
From the urgency in your post I'm under the impression you are looking for things to try, I would probably try this as a last resort step.
If everything works successfully, get a new drive and rebuilld. disk problems seem to have a tendency to return at the worst time.

Cant pair BLACKBERRY 9700 desktop manager software with P300

Hello,
Hope someone can help. Im running a Toshiba P300 Bluetooth enabled Laptop. Did have a Nokia N96 which paired up no problem with PC Suite but ive tried everything with this Blackberry and their Software the Desktop Manager and i just cannot get it to recognise the Blackberry, works fine with USB. Im using Bluetooth Stack 7.0 for Windows by Toshiba if that helps at all. Phone Software is all up to date.
Sorry if its been answered a million times but its driving me mad, I dont wanna have to take the Cable everywhere.
Can anyone help at all?
Many thanks in advance

Hello,
OK, I uninstalled all the Toshiba Bluetooth Stack components but i still couldnt pair my Blackberry. Do i need to update the Microsoft Stack Drivers and if so where can i find them? Ive googled all i can think of to try and find them.
If i tell you what im trying to do, I open Control Panel, Bluetooth Devices, Add a Wireless Device but it just doesnt find my phone and ive made sure its on and Discoverable, tried it with and without the Toshiba Stack Installed. Should i try another Stack ?? WIDCOM??
Any ideas how i can resolve this would be appreciated,
Thank you

Can't find Desktop Manager Software

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