Can't find HD movie rental on Apple TV

I downloaded a rental - HD. I see it on my PC, but can't get to it on Apple TV. Suggestions?

Hi there,
You may find the article below helpful.
Apple TV (2nd and 3rd generation): Purchasing and viewing movies
http://support.apple.com/kb/ht5183
-Griff W.

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HT1657 where can i find my movie rental?

Just rented a movie and downloaded it from itunes and it is nowhere to be found. please help me.

Movies downloaded from iTunes will be in the default Videos App.
Rentals will appear in the Rentals tab there.

HT1390 Can't find iTunes movie rental on Mac after renting less then a month ago.

Where is a iTunes movie, when using a Mac, once you've rented but not watched right away?

yes. It was synced to my iPhone for a while after I watched it. Then at some point it got unchecked, and didn't realize that if you un-sync it from an iPHone, you delete it somehow. I figured it was still on my hard drive somewhere.

Where can I find a movie rental I downloaded from Amazon?

It's not in Downloads or in iTunes. Thanks!

Either in your Downloads folder or your Movies folder or if you installed sometype of software from Amazon to downkload and view these movies in a folder created by that software. So look in your Username folder, your Home Folder for it.

HT1725 I have paid for a movie rental, when trying to download but wifi got interrupted , therefore I can't see the movie in the download section , it's disappear and I have paid for it , how can I find the movie and continue the download ?

I have paid for a movie rental, when trying to download but wifi got interrupted , therefore I can't see the movie in the download section , it's disappear and I have paid for it , how can I find the movie and continue the download ?

In the "Store" menu, click "Check for Available Downloads"

We have purchased a movie on Apple TV (2) and its taking too long to load, so we want to watch movie on Itunes on the computer but can't find rented movies on the MAC

We have purchased a movie via Apple TV (2) and its taking too long to load, so we want to watch movie on Itunes on the computer but can't find rented movies on the MAC iTunes

Movies rented on Apple TV aren't transferable to another device. If its taking awhile to load then its an issue with your network.
What is your speed via speedtest.net
1080p requires 8mbps
720p needs 6mbps
You can change to SD in settings
Interference can cause issues, verify via istumbler or netstumbler
Should be using ISPs DNS (settings - network - DNS should be automatic)

HT204370 I rented a movie from the Itunes store and started watching it, but my computer jammed part way through, and now i can't find the movie to continue playing it, where can i find it?

I rented a movie from the Itunes store and started watching it, but my computer jammed part way through, and now i can't find the movie to continue playing it, where can i find it?

Hi brett242424,
Welcome to the Support Communities!
The movie would be in your iTunes library, in the Movies application. However, if the rental period has expired, you may need to contact the iTunes Store Support about your situation:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

I have a receipt for a rented movie but can't find the movie in iTunes or on Video app.

I have a receipt for a rented movie but can't find the movie in iTunes or on Video app. Shouldn't it show in my movie file on iTunes or Video app on iPad?

If you rented it on your iPad then it should have downloaded into its Videos app - if it hasn't completed downloading then it might still show in the iTunes app in a Downloads tab in it (Downloads only shows if there are downloads happening), the iTunes app on your iPad is just the store.
If it doesn't show in Videos then does it show via the iPad's spotlight search screen : pull down the centre of the homescreen (not from the very top of the screen, that will open Notification Centre) ?
If you rented it on your computer's iTunes then you will have to connect the iPad to your computer's iTunes and use its Movies tab to move it over to the iPad - rentals are a one-time only download, so won't show on your iPad for redownloading.
If you can't find it on the device/computer that you rented it on then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com

TS4526 Can't find rented movies from iTunes store

Rented a movie on Saturday from my Apple TV. I checked downloads from settings and when I did this, the wheel just kept on turning. Tried this multiple times. I even waited 1 hour. Changed my setting to regular definiton so that it would download faster. Still no results. Where can I find the movie. My acct was charged since I received an email stating that I had purchased this movie.
Now what? I can't seem to contact the Itunes store to ask them?
Thank you for any help
Izzy

I'm guessing you've given up by now or found it yourself but I just had this problem with my iPad and Macbook Air. If you go into iTunes, navigate to the library, then toggle the upper left window to 'Movies' instead of 'Music', the center menu should change to a handful of movie-related choices. The first option is 'Rented' and that's where I found my rental.

HT204370 I registered a digital copy on disneymoviesanywhere and connected with my itunes account but can't find the movies on my itune account. Just want to download the movie onto my ipod touch.

I registered a digital copy of a movie on disneymoviesanywhere. I connected the account to my itunes account but I can't find the movie on my itunes account. I'm just trying to download the movie onto my ipod touch.

Hey cptniemo,
Thanks for the question. Connecting your iTunes Store and Disney Movies Anywhere accounts should sync all of your eligible Disney, Pixar, and Marvel movies between both services. After connecting your accounts, you can check your purchased history in the iTunes Store:
Download past purchases
http://support.apple.com/kb/HT2519
Alternatively you can download the free Disney Movies Anywhere app from the App Store (iOS 7 required):
https://itunes.apple.com/us/app/disney-movies-anywhere-watch/id766894692?mt=8&uo =4
For more information and support with Disney Movies Anywhere, see this resource:
About Disney Movies Anywhere and iTunes Store
http://support.apple.com/kb/HT6129
Thanks,
Matt M.

HT1657 I rented a movie on Itunes last night and I watched half of it before falling asleep. Today I tried to open the movie and watch the last half but I cannot find it. It has been less than 24 hours since I rented it. Where can I find the movie?

I rented a movie on Itunes last night and I watched half of it before falling asleep. Today I tried to open the movie and watch the last half but I cannot find it. It has been less than 24 hours since I rented it. Where can I find the movie?

I found my answer in another Thread and it worked... so for anyone who needs it, here it is:
https://discussions.apple.com/message/19134562#19134562
Had the same problem and spoke with Apple Support. They had me reset the System Management Controller:
Shut down the computer. With the computer off, on the left hand side of the keyboard press shift+control+option along with the power button simultaneously and release. Wait 5-10 seconds and restart the computer.
This solved my problem and I was immediately able to purchase, download, and play an HD movie from iTunes w/o any error message.

I have a big problem, I don't know what I touched but when I open up my iTunes I can't see all the icons. The only icons showing are "podcast, iTunes U and Downloads" so in other words I can't find the movies, music etc. Which means I can't buy/rent!

I have a big problem, I don't know what I touched but when I open up my iTunes I can't see all the icons. The only icons showing are "podcast, iTunes U and Downloads" so in other words I can't find the movies, music etc. Which means I can't buy/rent!

Not all content types are available in all countries - in each country Apple can only sell what they are licensed to (and in some cases what a country's laws allows them to). A list of what is available where is shown on this page : http://support.apple.com/kb/TS3599
Do you have access to other music and film purchase download sites ?

HT1657 Where can I find the movie I rented?

Where can I find the movie I rented?I already rented but I cant watch it

If you rented and downloaded it on your computer's iTunes then it should be in the Movies part of your library - is there a Rentals tab in Movies ?
If on an iPad, iPhone or iPod Touch then it should be in the Videos app. If you can't find it in there, nor via the device's spotlight search screen, then have you got a film age rating set in Settings > General > Restrictions that is hiding it ?

HT1390 i can not find the movies i rent from itunes in library.

i tried to rent a movie from itunes. First they charged me the same movie two times. Second i can not find the movie i was charged two in my itune library or my iphone. I tried to rent it again, but they asked me to pay some movie for the third time. What **** is going on here?

Not all content types are available in all countries - in each country Apple can only sell what they are licensed to (and in some cases what a country's laws allows them to). A list of what is available where is shown on this page : http://support.apple.com/kb/TS3599
Do you have access to other music and film purchase download sites ?

HT204370 where can I find the movies I rented and downloaded last night

i downloaded 2 movies to watch on flight, downloaded to computer. Now have iPad with me. I don't see the movies in library/anywhere in iTunes/cloud so tried to re-download, received message that I had already rented. where can I find the movies?

If you rented and downloaded them on your computer's iTunes then did you then connect the iPad to your computer and move them over to it ? If you did then they should be in the Videos app.
Rentals are a one-time only download so they won't appear in the cloud for re-downloading.

Can't find HD movie rental on Apple TV

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