Can't find imported ringtones on phone

I give up.  I don't know what else to try.  HELP
I made a couple of ringtones with mymxr (converted mp3 to m4r).  I got the ringtones to show up in the "tones" section of iTunes (although at one point one of them appeared in the "movies" section).  ITunes seems to sync ok but I can't find these ringtones listed with the tones that came with the phone (iPhone 5s).  I'm a newbie at all of this apple stuff and while I've read of others trying to do something similar nothing I've tried over the last three days has worked.
I believe it's possible to convert some of my favorite tones from my Blackberry to the iPhone but I'm not having any luck accomplishing this.  Any insight as to how to make this happen would be gratefully received.

JIMNPHX wrote:
Hi,
I have a Mac so I cant right click
Use control+click to right click. I am on a mac too.
JIMNPHX wrote:
It IS in my itunes as a ringtone but will not sync to phone. I cannot drag and drop either but can with songs.
When I click on the phone device in itunes and get the tabs on the top, I go to ringtones. If I check the sync ringtones box a window opens stating that if I do sync ringtones all of my music and videos on the phone will be removed. Why is this? I did it with my wife's phone because she only had a couple songs on hers but I do not want to wipe all of my songs off. Is this the only way? I don't even need the ringtone on my phone but I am trying to figure out what to do so i can do it on my wife's phone.
Highlight the file in iTunes and open "get info" by cmd+click or right click>>get info.
Make sure that the extension of the file is .m4r
Since you are not able to drag it out of iTunes on your desktop, it tells me that the extension could be something else other than what it should be i.e. .m4r. Also, hence, when you try to add it to your iPhone the file is being treated as a music file thereby trying to replace what you have in your music section of your iPhone.
If the file extension is not .m4r, this is what you need to do -
1. Locate the file on your macintosh hard drive for this -
2. Click your finder>>music>>iTunes>>iTunes music and then look for a folder called Unknown.
Note - If your iTunes library is not "clean" with random songs without artists, albums, etc. you might have more than one folders by name "Unknown" or some variant of it. So look around and locate the file on the hard drive.
3. Drag it out on your desktop
4. Right click and change the extension to .m4r
5. Save and double click so that it gets imported back into iTunes and starts playing too on your mac
6. You will find it under Ringtones. Sync in back on your iPhone.
Hopefully it will go well for you this time around.

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    JIMNPHX wrote:
    Hi,
    I have a Mac so I cant right click
    Use control+click to right click. I am on a mac too.
    JIMNPHX wrote:
    It IS in my itunes as a ringtone but will not sync to phone. I cannot drag and drop either but can with songs.
    When I click on the phone device in itunes and get the tabs on the top, I go to ringtones. If I check the sync ringtones box a window opens stating that if I do sync ringtones all of my music and videos on the phone will be removed. Why is this? I did it with my wife's phone because she only had a couple songs on hers but I do not want to wipe all of my songs off. Is this the only way? I don't even need the ringtone on my phone but I am trying to figure out what to do so i can do it on my wife's phone.
    Highlight the file in iTunes and open "get info" by cmd+click or right click>>get info.
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    Since you are not able to drag it out of iTunes on your desktop, it tells me that the extension could be something else other than what it should be i.e. .m4r. Also, hence, when you try to add it to your iPhone the file is being treated as a music file thereby trying to replace what you have in your music section of your iPhone.
    If the file extension is not .m4r, this is what you need to do -
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    2. Click your finder>>music>>iTunes>>iTunes music and then look for a folder called Unknown.
    Note - If your iTunes library is not "clean" with random songs without artists, albums, etc. you might have more than one folders by name "Unknown" or some variant of it. So look around and locate the file on the hard drive.
    3. Drag it out on your desktop
    4. Right click and change the extension to .m4r
    5. Save and double click so that it gets imported back into iTunes and starts playing too on your mac
    6. You will find it under Ringtones. Sync in back on your iPhone.
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