Can't find itunes.msi to uninstall old version of Itunes

I have been trying to install ITunes8....getting msg "can't find itunes.msi" Tried to unistall old version but won't let me...same msg. HELP

fixed it!
just followed apple's instructions here:
http://support.apple.com/kb/HT1926?viewlocale=en_US
cleaned up itunes installer files with windows install clean-up, restarted, and updated itunes to #8

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