Can't find my e-print account anymore.

Using E-print; can login anymore.
I made an account, tested and worked, and thought it better had another name.
I changed the name, since then it doesn't work anymore, and worse I can't login to the eprint-account anymore.
A new account can't be made because the printer is already coupled to another account. I can't recouple the printer to a new account without knowing the combination of account an password of the old account.
How to continue ???

Hello homeprint,
Welcome to the HP Support Forums.  I gather that you are unable to log into your ePrint account and are unable to add your printer to a new ePrint account.
What make/model/product number of HP printer do you have? How Do I Find My Model Number or Product Number?
How is the printer connected (USB cable, ethernet, or wireless)?
What operating system are you using on your computer? whatsmyos.com
Do you have an HP ePrintCenter or an HP Connected account?
Have you customized the printer’s ePrint email address?
Thank you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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